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  • TUTORIAL LIBRARY
    • MEDIT i500,i600,i700
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  • SEMINARS
    • level 1 – Intra-Oral Scanning Mastery
    • Level 2 -Digital Dentistry Hands-On Training (2 Day Course)
    • Level 3 – Digital Implants, Restoration Designs and Manufacturing Hands-On Course (2 Day Course)
    • Conventions
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  • SHOP
    • Intra-Oral Scanners and Accessories
    • Desktop Scanners
    • 3D Printers and Materials (Click for All)
      • Current 3D Printing Promotions
      • SprintRay Materials
      • Desktop Health Materials
      • Keystone Materials
      • Pac-Dent Resins and Products
      • Stain and Glaze Supplies
      • Shining3D Accessories and Resins
      • Ackuretta Accessories and Resins (Curo)
    • Milling Machines & Accessories/Tools
    • Milling Materials
      • HASS Dental Materials
      • Vita
      • CAD-Ray Zirconia by Beyond
      • Vatech Perfit FS
      • Polishing Kits by Wagner
    • Furnaces & Ovens
    • CBCT, Sensors & X-ray
    • CAD/CAM Software
    • Diode Soft Tissue Lasers
    • Photgrammetry
  • TUTORIAL LIBRARY
    • MEDIT i500,i600,i700
    • Trios By 3shape
    • i500 SW Version 2.4 and earlier
    • Shining 3D AoralScan
    • Desktop Scanners
      • Medit T500 Desktop Scanner
      • Shining 3D Desktop Tutorials
    • CBCT Support
      • Guided Surgery
    • 3D Printer Tutorials
      • SprintRay
      • Desktop Health
      • Ackuretta
    • Computer Aided Design (CAD) Software
      • CAD-Ray exocad Software
      • Clinux Tutorials
        • Archived Clinux Tutorials
    • Milling Machine Tutorials
      • DOF CRAFT 5x
      • CORiTEC one Imes/Icore
      • 5 Axis Doowon Mill
      • Z4 by VHF Milling Machine
    • Photogrammetry Tutorials
      • ICam4D Support
  • SEMINARS
    • level 1 – Intra-Oral Scanning Mastery
    • Level 2 -Digital Dentistry Hands-On Training (2 Day Course)
    • Level 3 – Digital Implants, Restoration Designs and Manufacturing Hands-On Course (2 Day Course)
    • Conventions
    • Discovery Events
  • BLOGS
    • Digital Impressions
    • CAD/CAM
    • Implants
    • Digital Orthodontics
    • CT Technology
    • Dental Printing
    • Apnea
    • Desktop Scanners
    • ICam 4D by Imetric
  • CONTACT & SUPPORT
    • CONTACT US
    • Facebook Group
    • Who We Are
    • Upload Files for Armen
  • ACCOUNT
    • Refer a Patient for CT Scan
    • 3rd Party Implant Design Service
    • Order Tracking
    • LOG IN/OUT TO PREMIUM WEBSITE
    • LOG INTO CLINUX
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  • Brian Wilkinson AvatarBrian Wilkinson
    This company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same da... read moreThis company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same day milling was tricky for me, but they held my hand the whole way. Can’t go wrong here. read less - 1/06/2024 
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  • Ray Voller AvatarRay Voller
    There’s nothing like a company with top notch support like Cadray! Frank DeLuca is one of THE most helpful, non- condescending people I’ve ever dealt with! He ALWAYS strives to make us the BEST we can be and almost immediately helps us with any quest... read moreThere’s nothing like a company with top notch support like Cadray! Frank DeLuca is one of THE most helpful, non- condescending people I’ve ever dealt with! He ALWAYS strives to make us the BEST we can be and almost immediately helps us with any questions or problems ( which are minimal with the i700!) HIGHLY recommend this company and their scanner!! read less - 10/06/2022 
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  • Jim Ellis AvatarJim Ellis
    I've only worked with this company for a short time but I have found them to be wonderful in every way. Call, emails, and texts are returned very quickly and the equipment that we have purchased works wonderfully. I would highly recommend. Dr Jim Ell... read moreI've only worked with this company for a short time but I have found them to be wonderful in every way. Call, emails, and texts are returned very quickly and the equipment that we have purchased works wonderfully. I would highly recommend. Dr Jim Ellis read less - 5/12/2020 
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  • Preston Poole AvatarPreston Poole
    Great company with even better customer service. Premier dental business with digital dentistry and scanners! - 11/03/2022 
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  • Graham Reed AvatarGraham Reed
    positive review  I got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confide... read moreI got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confident in moving forward with CAD-Ray. read less - 6/16/2020 
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  • Michael Gagaoudakis AvatarMichael Gagaoudakis
    positive review  Awesome company. The video collection CAD-Ray has put together for their equipment is unparalleled. There is literally no other company that has a library of learning tools like Armen and his team have put together. I highly recommend this company if... read moreAwesome company. The video collection CAD-Ray has put together for their equipment is unparalleled. There is literally no other company that has a library of learning tools like Armen and his team have put together. I highly recommend this company if you are considering making a digital equipment investment. 5 stars! read less - 6/16/2020 
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  • William Neurauter AvatarWilliam Neurauter
    As a small office, making the move to digital impression dentistry was a rather large commitment. After much research we settled on the Medit i500. We almost purchased from our implant supplier but were less than impressed with their training and... read moreAs a small office, making the move to digital impression dentistry was a rather large commitment. After much research we settled on the Medit i500. We almost purchased from our implant supplier but were less than impressed with their training and support options. After additional research we found Cad-Ray and couldn't be happier that we purchased from them. Their online tutorials and live support have been second to none. Having such a great support network behind the Medit made the transition and purchase so much better than it could have been had we gone a different route. read less - 11/30/2021 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Arielle Forbes AvatarArielle Forbes
    Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work wit... read moreJust got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with. read less - 6/19/2020 
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  • Krupal Chhotu AvatarKrupal Chhotu
    Finally going digital and Cad-Ray was the place to start. Got the Medit i500 and began scanning right away. Now I am doing digital dentures, making my own surgical stents, etc. The support available is the best. "Frank" is always available! :) - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Aaron Gelfand AvatarAaron Gelfand
    Worked with Laura and she is incredibly knowledgeable. She gave me all the right advice and steered me in the right direction. Her ongoing support is as good as it gets. I feel like I have a 24 hour team at my beckoning call. For the meat and pot... read moreWorked with Laura and she is incredibly knowledgeable. She gave me all the right advice and steered me in the right direction. Her ongoing support is as good as it gets. I feel like I have a 24 hour team at my beckoning call. For the meat and potatoes. I got an Icam 4D from her and now I am printing all on 4 arches same day surgery at our practice in Denver(NUSET). We are going to put ICams and Trios’ in all our offices thanks to Laura and the Cad-Ray team. If you have any questions about the workflow and the success we are having with the Digital work flow call Laura and I will help you succeed with her product support.Thank you Laura and Cad-Ray! read less - 4/28/2022 
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  • Charlyn Quiec AvatarCharlyn Quiec
    Fast response. Customer service eager to help and very friendly. :) - 3/21/2023 
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  • Andy M AvatarAndy M
    It has been great to work with Laura and Heather. The purchase, financing, shipping, and training process has been smooth. The training was very comprehensive and not rushed at all. I love my Medit i-600 scanner, and I recommend CAD-RAY 100%! - 5/22/2024 
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  • Varghese George AvatarVarghese George
    The customer service has been top notch, every single time. I have only good things to say about them. - 4/05/2022 
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  • Levy Do AvatarLevy Do
    I'm a repeat customer because Cad-Ray's customer service is fast, efficient, and no nonsense. The classes offered for training for particularly for the Medit is awesome and it comes included which is phenomenal. All the classes that I've gotten to at... read moreI'm a repeat customer because Cad-Ray's customer service is fast, efficient, and no nonsense. The classes offered for training for particularly for the Medit is awesome and it comes included which is phenomenal. All the classes that I've gotten to attend so far has been well organized and I left learning very practical things. Remote support team solves my problem right then and there. Recently I had an issue, and instead of me talking to a sales rep who doesn't know what to do, Kaila remoted in and got it fixed just like that. Thank you and great job guys! read less - 4/19/2022 
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  • Mostafa Koperly AvatarMostafa Koperly
    I love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
    We have omnicam and I hated it, multiple crushes, expensive monthly service fee, hor...     read moreI love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
    We have omnicam and I hated it, multiple crushes, expensive monthly service fee, horrible support, etc. I was so frustrated and had to look for an alternative. Many mentioned itero to me and I was about to purchase it and suck another monthly fee until I came by Armen’s video about medit on one of the Facebook group in 2018. I was surprised with the image and the speed and started digging more and contacted Frank to explain the scanner more. Ended purchasing it late 2018 and I’m a happy user Since after. The support is excellent, Frank is there when you need any help plus the Facebook community is there to answer anything. Recently, I attended Armen’s course to learn how to mill from the medit and I got shocked by the AI and the options that the software has. This machine is a beast and you won’t regret it getting it from Armen and Frank. They go beyond and not like other salesman or equipments where you are left behind after they sale you and finish their training. We are in 2020 and I still get the same support as I bought it in 2018.     read less - 1/09/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Scot White AvatarScot White
    It's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are try... read moreIt's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are trying to learn about and buy and use digital tools in your office. It's so mush easier when you have knowledgeable people who are really on your side. read less - 7/07/2021 
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  • Thomas Lim AvatarThomas Lim
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their on... read more5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone. The fact that one of the employees of Medit (an engineer?) posts on the cad-Ray Facebook group speaks volumes of the vendor-mfg relations.

    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop — it will make a difference in how the scanner performs. I had some slow scans at first but upgraded from 8gb to 32gb ram and also got some coaching from customer service (Frank) to get me up to speed.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) is heavy and sticks to the countertop without needing any adhesive.     read less - 10/12/2019 
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
  • Thomas Lim AvatarThomas Lim
    Just updating my post to show my cart setup. Hope it can help for someone :) - 10/12/2019 
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
  • John T AvatarJohn T
    Frank and the CAD-Ray crew are awesome! They are always available for support with the technology you purchase from them. - 1/25/2023 
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  • Robert Mabry AvatarRobert Mabry
    I don't scan in my practice my assist does. She says it's awesome. Better than the trios or cerecs we have had in the past. The image quality while designing cases is amazing. Haven't seated a restoration from it yet but expect it to be great as well... read moreI don't scan in my practice my assist does. She says it's awesome. Better than the trios or cerecs we have had in the past. The image quality while designing cases is amazing. Haven't seated a restoration from it yet but expect it to be great as well. read less - 6/16/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Mathew Rosinsky AvatarMathew Rosinsky
    Amazing support. Great product. Thoroughly happy with all that this organization offers and provides to our team. Looking forward to doing more business with them in the future. - 12/13/2021 
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  • Yuriy Yakubov AvatarYuriy Yakubov
    Got Medit scanner from CAD-ray 5 months ago. Today got help from Rayan. Rayan has a lot of patience ,explained everything I asked him . Absolutly satisfied. Great service, great support. - 10/19/2023 
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  • Cary Ganz AvatarCary Ganz
    One of the best companies I've dealt with in decades of dental practice. Not only is the product excellent but the support both personally and online has been just wonderful. - 8/08/2021 
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  • Mike Holt AvatarMike Holt
    We purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has bee... read moreWe purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has been there every step of the way checking in weekly answering all of our questions. We highly recommend CAD-Ray and look forward to doing business with them in the future. read less - 7/24/2022 
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  • Ravi Sawhney AvatarRavi Sawhney
    Fantastic folks. I'm an orthodontist and opened an office in 2020. They helped me find the perfect intraoral scanner to suit my needs. Not too much or too little, and a great price. Every time we have a technical question, a sharp human answers the p... read moreFantastic folks. I'm an orthodontist and opened an office in 2020. They helped me find the perfect intraoral scanner to suit my needs. Not too much or too little, and a great price. Every time we have a technical question, a sharp human answers the phone, troubleshoots, and remotes in when needed-- navigating MS updates and graphics card issues. My i500 died this week. They overnighted me a trade-in at a totally reasonable price, and even shipped me a laptop to drive the i600 while I got a new one (they knew my 2020 laptop wouldn't keep up!). CAD-Ray has consistently hit it out of the park. read less - 4/14/2025 
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  • ryan ku Avatarryan ku
    I've been using this for almost 2 months now and I just love it. At this price point, ROI is a no-brainer. The convenience factor is amazing. I only did the DIY online training and I'm pretty confident doing the scan. I've signed up for the actual ... read moreI've been using this for almost 2 months now and I just love it. At this price point, ROI is a no-brainer. The convenience factor is amazing. I only did the DIY online training and I'm pretty confident doing the scan. I've signed up for the actual course so looking forward to seeing it's greater potentials. read less - 10/14/2019 
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal Image
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal
  • Frank Gibbons AvatarFrank Gibbons
    I just bought my first Intra-oral scanner (Medit I-700). I have demoed scanners from various companies in the past but have been less then thrilled with the applications, scanner ability, ease of use and overall user experience. I feel that now the... read moreI just bought my first Intra-oral scanner (Medit I-700). I have demoed scanners from various companies in the past but have been less then thrilled with the applications, scanner ability, ease of use and overall user experience. I feel that now the technology has caught up to where it should be and after reviewing many scanners on the market have decided to go with Medit. The Medit i-700 gives me all the functionality I could want, has an affordable price and works for all the procedures I need it for (scanning for ortho, dentures, partials, crowns, bridges, implants ect.). I love that they continually update their software and most importantly that those upgrades are free to the end users. Another huge plus is that when I have a question I get actually get someone on the phone!! For all these reasons I finally jumped in. I would recommend anyone else to do so as well! read less - 5/06/2021 
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  • David Paquette AvatarDavid Paquette
    Cad-Ray has been super-efficient and very easy to work with! Highly recommend them for Medit sales and support! - 11/09/2021 
    Medit i700 Image
    Medit i700
  • Brent Hale AvatarBrent Hale
    Been using my i700 for a month now and it's been great. The tutorials that Cad-ray provides have been very helpful. This scanner with a fast computer turns out great results. - 11/01/2021 
    Medit i700 Image
    Medit i700
  • Jay Siddiqui AvatarJay Siddiqui
    Amazing support and install, Jesse went through everything and made sure I was comfortable with my equipment before leaving. He also introduced me to the world of anodizing and now I am hooked! Highly recommend them for any tech you may need. - 8/23/2022 
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  • Debra Haselton DDS PLC AvatarDebra Haselton DDS PLC
    I had a training session with Laila this morning and she was fantastic! Very organized training, easy to follow and was able to get my scanner up and running. Thank you Kaila! - 1/06/2022 
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  • Cooper Owens AvatarCooper Owens
    positive review  I bought my Medit I-500 from them. Everything has been been first class, from the training to the customer support. I highly recommend buying through CAD RAY. - 6/16/2020 
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  • Roger Wilson AvatarRoger Wilson
    CAD-Ray provides the best support around. I started scanning with Medit i500 in 2018 and my dental practice immediately changed for the better.As a rookie, I had a lot of questions and I calledCAD-Ray a lot in the beginning. They were great!Jonathan... read moreCAD-Ray provides the best support around. I started scanning with Medit i500 in 2018 and my dental practice immediately changed for the better.As a rookie, I had a lot of questions and I calledCAD-Ray a lot in the beginning. They were great!Jonathan Acker helped me get set up. Frank Weinstein answered tons of questions. Laura Geney became an important source of information as I moved into scan bodies, AI library, and had hardware questions. I’ve attended classes in Dallas featuring Armen Mirzayan who is incredibly knowledgeable and will tell you the good, bad, and the ugly about digital workflow. The possibilities are endless with scanning technology. I also want to mention Nick Statly who has visited my Dallas office and is a wealth of information. I have to admit that I frequently view the CAD-Ray User Group Face Book page just to pick up a few pearls here and there.I highly recommend CAD-Ray because their support is by far the best in the IOS industry and because their people honestly care about the customer and are truly committed to your success. read less - 12/23/2021 
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  • Francis Shin AvatarFrancis Shin
    Amazing customer service. Wayne Glassoff helped me with purchase decision, taking the time to find out my needs, and then my order was delivered quickly! Easily the best "dental" purchase experience that I have ever had. - 9/07/2022 
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  • Gabriel Joel AvatarGabriel Joel
    Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amaz... read moreMedit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve. They are always on the cutting edge and releasing new improvements all the time. They are always LISTENING to the customers on how to improve the scanning experience and change accordingly. The customer service is second to none. I highly recommend this scanner but even more highly recommend considering buying the scanner as a result of the great company and PEOPLE that stand behind it. read less - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Collins Woodside AvatarCollins Woodside
    I purchased my Medit i500 scanner almost a year ago from CAD-Ray. Laura and the team there have been so responsive and ready to help. It is so nice to have a person answer the phone and be willing and able to assist! - 12/09/2021 
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  • Tiffany Lee AvatarTiffany Lee
    Update to CAD-Ray as this company has morphed into something even better and grander than it was previously. This is the company where you go to when you need a scanner or 3d printer. Their customer service is second to none and their training on sca... read moreUpdate to CAD-Ray as this company has morphed into something even better and grander than it was previously. This is the company where you go to when you need a scanner or 3d printer. Their customer service is second to none and their training on scanners is top level. Don't buy your scanners anywhere else because Cad-Ray is the only company who knows how to solve any of your problems and provides the best technical support. I recently had purchased a software to mill crowns from my medit to my MCXL. No body could get it to work.12 months in and I was resigned to it not working and not being able to mill in house. With Cad-Ray's tremendous hard work, we were able to get the milling unit synchronized to the inlab and inlab synchronized to clinux and clinux meshed to medit. I am now milling scanned crowns for the first time in about 12 months. Yay Cad-Ray, Thank you!!!!! read less - 3/06/2024 
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  • Jonathan Acker AvatarJonathan Acker
    Awesome people who care about their clients. - 7/09/2021 
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  • Al Villalobos AvatarAl Villalobos
    Great scanner at a good price...Excellent customer service . I never want to take a conventional impression again! Best upgrade to my office in years. - 11/16/2021 
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  • Kenneth Gould AvatarKenneth Gould
    A most helpful, detailed, easy to follow, personal primer via Zoom on integrating the i700 scanner into our practice. Well done! Thank you Kaila! - 5/03/2022 
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  • Meridien Dental AvatarMeridien Dental
    Got my Medit scanner from here. Purchase went very smoothly. Best part is the on going support. Cad-ray team is great with training and ongoing help if your scanner has hiccups here and there with various updates. - 12/11/2023 
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  • Blake Holt AvatarBlake Holt
    positive review  Best place to buy a medit i500 from. Great support and an even better community. - 6/16/2020 
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  • Shilpa Jobanputra AvatarShilpa Jobanputra
    New user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people beh... read moreNew user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people behind the scenes ready to help at every turn. I would recommend this product highly. Happy in PA read less - 9/09/2020 
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  • Thomas Lim AvatarThomas Lim
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. The... read more5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.     read less - 10/10/2019 
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
  • Brandon Jones AvatarBrandon Jones
    Cad-Ray customer service is great! Super responsive and efficient. - 3/26/2024 
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  • LoAn Huynh AvatarLoAn Huynh
    Erika is one of a kind! She truly is patient with me. She has gone above and beyond to help me every time I call her. We have a few locations and she is always prompt in her responses and always manages to find a solution for me. I wish every rep was... read moreErika is one of a kind! She truly is patient with me. She has gone above and beyond to help me every time I call her. We have a few locations and she is always prompt in her responses and always manages to find a solution for me. I wish every rep was reachable ALL THE TIME and helpful! Thank you Erika! ❤️ read less - 6/04/2025 
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  • Ted Fang AvatarTed Fang
    Purchased a Trios 5 and the Sprint Ray Printer/Ecosystem from Cad-Ray at the end of 2022. Frank Deluca, my CAD-Ray rep, was instrumental in helping me see the value in purchasing both technologies to expand on my digital dental office. He came ac... read morePurchased a Trios 5 and the Sprint Ray Printer/Ecosystem from Cad-Ray at the end of 2022. Frank Deluca, my CAD-Ray rep, was instrumental in helping me see the value in purchasing both technologies to expand on my digital dental office. He came across as being very sincere and professional throughout the entire process. After the purchase, he even made himself available to go above and beyond what a normal dental rep would do. For instance, when I had my Sprint Ray Ecosystem installed, he set aside time on a Friday afternoon to walk me through the steps to print my first 3D study models. I would say he is one of the best dental reps that I have come across. Definitely received a 5 star experience and service from Frank. He is definitely and asset to CAD-Ray. read less - 1/25/2023 
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  • Donghyun Noh AvatarDonghyun Noh
    Just purchased i700 and had training with Andy.
    Andy was very patient and informative . He went through everything and made sure I was comfortable with my equipment before leaving. I am really excited about this new technology. - 1/05/2023 
    Medit i700 - Includes 36 month warranty Image
    Medit i700 - Includes 36 month warranty
  • Andrea Sleep AvatarAndrea Sleep
    Thank you guys so much. You guys have the absolute best customer service! - 5/05/2025 
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  • Kip Covington AvatarKip Covington
    Customer support! I've had handfuls of scanners over the years and support has always been the biggest variable. We recently had a scanner bought through and implant company and received limited to no support. Through recommendations from several fri... read moreCustomer support! I've had handfuls of scanners over the years and support has always been the biggest variable. We recently had a scanner bought through and implant company and received limited to no support. Through recommendations from several friends, I purchased a second scanner through cad-ray and had them transfer over our support for the first. I wish I would have done this years ago. Destaney, has been incredible helping us troubleshoot a hardware issue that came up. It was on 3-shapes side but not only did she run it up the ladder there and get us back up and running quickly, but she promptly answered all questions and continuously checked in to make sure things were moving along. I won't purchase from anyone else going forward. read less - 8/14/2024 
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Home » Miscellanous » CAD-Ray Digital Dentistry Study Club Series-Las Vegas, NV » Study Club 5.4.23 1

Study Club 5.4.23 1

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Las Vegas, Nevada 89113

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CLINICAL CASES AND RECENT BLOGS

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Facebook Reviews
  • positive review Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why:

    1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience.

    2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission.

    3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology.

    4. Passion. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer.

    I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray.

    Also, Jesse is a genius in regards to...     read moreCad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why:

    1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience.

    2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission.

    3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology.

    4. Passion. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer.

    I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray.

    Also, Jesse is a genius in regards to all aspect of digital workflows. I’m truly grateful for this company and everyone who I’ve worked with so far.     read less
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    Shant Aharonian Avatar
    Shant Aharonian
    10/07/2022
    positive review Fantastic support and customer service! This is an awesome company. They aren't big box and actually know how to use, trouble shoot and ball out with the products they sell. They only will sell and endorse a good product. They are selective. Whatever they sell they back. And they have your back too. Their support, service and training is industry leading. Also Laura from CadRay is a beast. She's wizard
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    Keon Ahghar Avatar
    Keon Ahghar
    4/23/2022
    positive review Great service even if you own a Primescan. Company is built on customer service. Thanks for the help guys….
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    Ramin Goshtasbi Avatar
    Ramin Goshtasbi
    1/05/2022
    positive review I’ve been using Medit 500 since spring of 2021 and really like it. The support system has been very good so far. I just called yesterday and spoke with Frank Deluca, he was very informative and helpful.
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    Maggie Sh Avatar
    Maggie Sh
    12/07/2021
    positive review I’d like to tell you a story about CAD-Ray.com.

    I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”

    Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”

    But they didn’t.

    Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry...     read moreI’d like to tell you a story about CAD-Ray.com.

    I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”

    Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”

    But they didn’t.

    Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry milling. It does blocks and pucks. It mills all materials know to man, including Vibranium. It can also fly the space shuttle, and make all your wishes and dreams come true. It’s that good. It came with the laptop, Exocad, all the tools, and all the bells and whistles. It came fully loaded. It came white glove delivered to my office. It came with in office training. It came with the extra bur package. It came with everything and the kitchen sink.

    So, I paid 36k for a mill, and because of something that was not Cad-Rays fault, they ended up giving me a 60k mill for the same price.

    In the words of the great Tony Stark: “That’s how Dad did it. That’s how Cad-Ray does it. And it’s worked out pretty well so far.”

    Thank you Frank Weinstein and Armen Mirzayan for having outstanding customer service and going the extra mile every time.     read less
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    Mark Evans Avatar
    Mark Evans
    4/02/2021
    positive review I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but you can’t beat the price of the Medit! I would highly recommend this if you are a beginner or pro in digital dentistry!
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    Peipei Yu Avatar
    Peipei Yu
    9/21/2020
    positive review When I decided to purchase a digital scanner I decided on user experience. They have provided the best experience I could have asked for, from online support, Facebook support, and in person courses. There is no better team to buy Medit from period. Do yourself a favor and buy from them if you are in the market for an intraoral scanner.
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    Ernesto Carmona Avatar
    Ernesto Carmona
    6/16/2020
    positive review I’ve been using Medit for close to 2 years. It’s a must for any practice. No evil monthly subscription and great support from CAD ray
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    Dong Lim Avatar
    Dong Lim
    6/16/2020
    positive review Purchased the Medit right before the COVID shut down, which gave us time to train on it by watching all the awesome videos CAD-Ray provides. If I couldn’t figure something out, our questions were answered quickly. Now we’re back and using it like crazy. It’s quick, my assistant picked it up quickly and my cases have been coming back perfect. Super happy with the Medit!
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    Erica Zolnierczyk Avatar
    Erica Zolnierczyk
    6/16/2020
    positive review fantastic support, I always ask random, specific to me, could be found on a training video, questions and they always quickly tell me how to fix my problem.
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    John Allen Avatar
    John Allen
    6/16/2020
    positive review i purchased medit intraoral scanner a year ago, other than the scanner is great, the customer service is outstanding whenever j need help or have a question they are ready instantly to answer my questions, cant ask for better customer service.
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    Karam ALrousan Avatar
    Karam ALrousan
    6/16/2020
    positive review Purchased a Medit i500 from CAD-Ray earlier this year and I really like the scannner. It has great features at a great price point. And the support of the CAD-Ray team has been awesome. They have a great amount of online resources for the DIYers and have helpful employees to help after the sale as well. I highly recommend them.
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    Adam Bond Avatar
    Adam Bond
    6/16/2020
    positive review One of the best companies to work with for dental tech needs. They have a vast video training library that makes the transition easy to digital dentistry. I’ve recommended a few of my colleagues purchase the medit through them. It’s been a great year!
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    Jared Gustafson Avatar
    Jared Gustafson
    6/16/2020
    positive review I bought my Medit I-500 from them. Everything has been been first class, from the training to the customer support. I highly recommend buying through CAD RAY.
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    Cooper Owens Avatar
    Cooper Owens
    6/16/2020
    positive review Love my Medit! Can’t beat the quality, and the price is even better! Also, great people who are always willing to help!
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    Matt Reith Avatar
    Matt Reith
    6/16/2020
    positive review Ive had the medit since 2018. One of the best decisions in dentistry ive made. I met some of the great trend setters in digital dentistry(armen, jonathan ab and others through social media platforms). Medit Has changed The way i practice, live and think! Happy not to have a monthly fee as i did for years. Support is always a message or call away. Would be glad
    To further share my experience with you if u need.
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    Samir Rana Avatar
    Samir Rana
    6/16/2020
    positive review Great product and company. all the help and support you need on their website and Facebook group. recommended them to many of my colleagues and bragged to other reps about how good my deal was compared to what they were offering.
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    Tim Mininger II Avatar
    Tim Mininger II
    6/16/2020
    positive review These guys are the best. They provide so much help and insight with the Medit. I can't say enough great things about them and their continued support. I truly appreciate everything!!
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    Francois Dillinger Avatar
    Francois Dillinger
    6/16/2020
    positive review I bought the Medit i500 and self installed to save $$$. The web site provided great step by step instructions. The Facebook group filled in the gaps. The software has been continuously upgraded and works great for scanning and tracking cases sent and received. My tip for scanning single crowns: While waiting for anesthesia, Scan the upper and lower quadrants and record the bite. Then i delete the tooth to be scanned. That saves time later after tooth preparation. At that time, switch to HD and scan the prep, done!
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    Steve Blank Avatar
    Steve Blank
    6/16/2020
    positive review best customer service on the planet. very easy to use. and always fine tuning to make the user experience better.
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    Deryck Pham Avatar
    Deryck Pham
    6/16/2020
    positive review I am about the worst person when it comes to technology. I decided to get a scanner and chose the Medit due to all the positive comments users had. I haven't used it much-the pandemic started right as I received it, however, the customer service has truly been amazing! I had an online training and a rep checked in with me several times to see if I needed help. I am going to do another online training soon as a refresher. I wouldn't hesitate to recommend this company and scanner to anyone!
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    Lauri Ann Avatar
    Lauri Ann
    6/16/2020
    positive review Our office has been using the Medit scanner for a few months now and are loving it! CAD-Ray was super easy to work with in purchasing the scanner and providing support as needed. Their Facebook forum with the updates and video tutorials are incredibly helpful.
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    Shefali Pilar Avatar
    Shefali Pilar
    6/16/2020
    positive review Armen is a dentist and knows what a dentist need, on other words cad ray sells technology that works for dentists!
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    Jorge Gonzalez Avatar
    Jorge Gonzalez
    6/16/2020
    positive review Awesome service. Bought a Medit and was able to learn how to use it simply by watching Cad-Ray's support and education videos. Three thumbs up!
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    Tommy Han Avatar
    Tommy Han
    6/16/2020
    positive review I got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confident in moving forward with CAD-Ray.
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    Graham Reed Avatar
    Graham Reed
    6/16/2020
    positive review Cadray is excellent and their medit scanner is amazing!
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    Jonathan Van Dyke Avatar
    Jonathan Van Dyke
    6/16/2020
    positive review Great scanner (medit i500) and mill (coritec one). They were great for an open system that allows me to do just about anything.
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    Matt McReynolds Avatar
    Matt McReynolds
    6/16/2020
    positive review I love my medit i-500. Cad-Ray has wonderful customer support, I can not imagine getting a scanner from anyone else. Armen and Frank are great! Thanks again. Will recommend cad-ray to all my friends.
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    Jeff Keh Avatar
    Jeff Keh
    6/16/2020
    positive review Bought a medit 6 months ago and customer service has been nothing short of amazing. Always very responsive and helpful. Great scanner, too!
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    Kyle Coffin Avatar
    Kyle Coffin
    6/16/2020
    positive review Cad-ray has been awesome with support and training! I got the medit in 2018 and couldn’t imagine practicing without it! Armen and frank somehow seem to be available at all hours of the day, and I can typically have them remote in same day if I need any help.
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    Mital Patel Avatar
    Mital Patel
    6/16/2020
    positive review Best place to buy a medit i500 from. Great support and an even better community.
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    Blake Holt Avatar
    Blake Holt
    6/16/2020
    positive review Great experience purchasing my Medit through them. Always there if I have questions too. Thanks again!
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    Michael Dickerson Avatar
    Michael Dickerson
    6/16/2020
    positive review Cad-Ray is great! Great customer service and they are consistent with their followthrough . Always helpful when you need questions answered and helping to lower the learning curve with newly purchased equipment. I’m very satisfied with my medit i-500 intraoral scanner. Armen and Frank are solid!
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    David Blanco Avatar
    David Blanco
    6/16/2020
    positive review This has been awesome, to be honest I have know idea how to use it but our team members have picked it up so easy!!
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    Chase Funk Avatar
    Chase Funk
    6/16/2020
    positive review I have been very happy with the Medit I purchased from Cad Ray. Everyone has been very helpful and quick to respond to my questions. They have an awesome video library for the medit, I am new to scanning and have really enjoyed the tutorial videos.
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    Mike Davis Avatar
    Mike Davis
    6/16/2020
    positive review Awesome company. The video collection CAD-Ray has put together for their equipment is unparalleled. There is literally no other company that has a library of learning tools like Armen and his team have put together. I highly recommend this company if you are considering making a digital equipment investment. 5 stars!
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    Michael Gagaoudakis Avatar
    Michael Gagaoudakis
    6/16/2020
    positive review Excellent support and price on our medit IOS! Bought a second one a year later. Can always count on Armen and Frank for help when we need it.
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    William Daily Avatar
    William Daily
    6/16/2020
    positive review CAD-Ray is a great resource for all things digital. Knowledgeable team but also able to anticipate your needs and because they’ve done it so many times they seem to know what you need before you do! Definitely the first place to look for digital hardware and integration!
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    Suresh Goel Avatar
    Suresh Goel
    6/16/2020
    positive review Cad ray has been very nice to work with. Excellence service and support since I bought my Medit scanner
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    Rodney Baier Avatar
    Rodney Baier
    6/16/2020
    positive review Great people. Very helpful with anything you need.
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    Nick Boyd Avatar
    Nick Boyd
    6/16/2020
    positive review As a lab we see a lot of scans. Great quality and easy to create great restorations from the Medit offices that send us work.- Jarvis dental lab
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    Linsay N Brandon Jarvis Avatar
    Linsay N Brandon Jarvis
    1/29/2019
    Very Helpful, good company to work with. Always been there for me
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    Jeff Johnston Avatar
    Jeff Johnston
    3/10/2017
    Perfectly Placed Implant course in San Diego was very good. Armen and Brian are excellent lecturers and educators. A lot of practical tips and pearls of wisdom for those getting into cone beam and guided surgery. Would recommend this course highly. Looking forward to other courses that they offer
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    Sarju Patel Avatar
    Sarju Patel
    2/18/2017
    Implant Planning Services Review I Am VERY experienced with "another system" but thought I would give CAD-Ray a try. At at LEAST 1/3 the fee, why not?

    VERY happy. Fit GREAT, surgery was uneventful (the best kind) and I am a believer! This is a great company and great PEOPLE too! 5 stars aren't enough. Just like the Burj Al Arab, this is 7 star!
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    Lance Timmerman Avatar
    Lance Timmerman
    3/03/2015
    positive review Se ve muy bien, aunque yo le tengo, pánico, a los Dentistas, Sorry, pero tengo que ir, Ni modo
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    Esther Quintana Avatar
    Esther Quintana
    2/25/2015
Reviews From Our Shop
  • Just purchased i700 and had training with Andy.
    Andy was very patient and informative . He went through everything and made sure I was comfortable with my equipment before leaving. I am really excited about this new technology.
    Medit i700 - Includes 36 month warranty Image
    Medit i700 - Includes 36 month warranty
    Donghyun Noh Avatar
    Donghyun Noh
    1/05/2023
    Our office is new to using the Meditscan so far we love it. Our rep andy was so detailed and great with the training. Everything has been good so far and easy. Defenitely recommend.
    Medit i700- Includes 36 months of Warranty Image
    Medit i700- Includes 36 months of Warranty
    Michelle Duong Avatar
    Michelle Duong
    9/23/2022
    We are a new user of Medit i600. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. Installation was also easy and straightforward. Our staff is really happy with this new addition to our office. Thank you
    Medit i700- Includes 36 months of Warranty Image
    Medit i700- Includes 36 months of Warranty
    Michelle Duong Avatar
    Michelle Duong
    9/23/2022
    Never had customer care like Cad-Ray, you can't go wrong purchasing through them. Trios is a great scanner. All the reps at Cad-Ray are very knowledgeable and helpful and will make sure you are up and running smoothly. Above and beyond customer service.
    3Shape Trios Intraoral Scanners Image
    3Shape Trios Intraoral Scanners
    jeremiah choi Avatar
    jeremiah choi
    8/27/2022
    I bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They represent the company very well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Dr Grace Simco Avatar
    Dr Grace Simco
    7/05/2022
    Great product at an affordable price, not to mention Andy's help at customer service. Highly recommended.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Franco Picofazzi Avatar
    Franco Picofazzi
    6/23/2022
    Still beginner to use IO scanner. best customer service. Live training was very useful. Andy Nova was great in improving my skill for scanning and showing me all features. Thank you.
    Medit i700 Image
    Medit i700
    Madhavi Chavda Avatar
    Madhavi Chavda
    5/19/2022
    New technology can be intimidating, but this i700 is user friendly and is everything you could ask for in regards to a great scanner. Cad-ray also made the transition easy and smooth. Customer support here is unreal. Telling all my dental buddies about these guys, and plan to make more purchases in the future.
    Medit i700 Image
    Medit i700
    Chase Benson Avatar
    Chase Benson
    4/18/2022
    Andy was very patient and informative during our Medit Training. He made sure that we understood exactly what we needed to know in order to be successful during scans. Since our training we've moved full steam ahead in completing scans for lab fabrications of crowns, bridges, and Invisalign. Thanks so much!!!
    Medit i700 Image
    Medit i700
    Amber Thomas Avatar
    Amber Thomas
    4/05/2022
    Our office has been really happy with the i700 scanner so far. It was really easy to set up and use after watching only, 1-2 of the videos Cad-ray has on the website. Training with Andy was a breeze! Looking forward to taking level 2 training soon.
    Medit i700 Image
    Medit i700
    Maureen Copeland Avatar
    Maureen Copeland
    1/20/2022
    Andy was wonderful with setting everything up and explaining everything. The Medit i700 has been great thus far, easy set up! The only "issue" is that it can be occasionally glitchy.
    Medit i700 Image
    Medit i700
    Jennifer Hastings Avatar
    Jennifer Hastings
    1/11/2022
    Amazing team!

    Andy was amazing with explaining everything needed to be successful with the medit i700 and encouraged me to give CADRAY a call if I have any questions in the future. I have some colleagues that have regarded CADRAY as the gold standard for service and I can now say that I completely agree. Thank you!
    Medit i700 Image
    Medit i700
    Stuart Adam Avatar
    Stuart Adam
    12/27/2021
    I am a new user of Medit i500. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. I ordered it from CADRay. The purchasing process was quick & easy. Installation was also fairly straightforward. The staff is excited about the purchase. Can't wait to use it. Highly recommend purchasing it. Good practice booster.
    Medit i700 Image
    Medit i700
    Anu Isaac Avatar
    Anu Isaac
    12/25/2021
    Cad-Ray has been awesome to work with, very knowledgeable and quick to respond. Nick has been answering all my questions since day 1 and made the entire process of purchasing the Medit i700 a breeze. Can't believe how quick the product shipped and cannot wait to start scanning with it!
    Medit i700 Image
    Medit i700
    Alexandra Lentz Avatar
    Alexandra Lentz
    12/15/2021
    I just ordered my i700 and am
    Very excited to get into the digital world of dentistry and Nick was extremely helpful with answering any questions and helping to put the order together.
    Medit i700 Image
    Medit i700
    Shahnam Shifteh Avatar
    Shahnam Shifteh
    12/09/2021
    I have just recently purchased the Medit i700, and although it is "on its way" I have to comment on the support that I have already received, especially from Nick. He walked me through the benefits and features of the scanner and the transaction was extremely easy. I can only think that the rest of the onboarding will be the same and in six months I will revisit this site and be extremely grateful I made the purchase.
    Medit i700 Image
    Medit i700
    Page Barden Avatar
    Page Barden
    12/09/2021
    As a small office, making the move to digital impression dentistry was a rather large commitment. After much research we settled on the Medit i500. We almost purchased from our implant supplier but were less than impressed with their training and support options. After additional research we found Cad-Ray and couldn't be happier that we purchased from them. Their online tutorials and live support have been second to none. Having such a great support network behind the Medit made the transition and purchase so much better than it could have been had we gone a different route.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    William Neurauter Avatar
    William Neurauter
    11/30/2021
    For a few years I have been hesitating to get an intra oral scanner. I finally made the decision to get one and it turned out to be the best purchase I made in 2021!I love my Medit i700!
    Medit i700 Image
    Medit i700
    Monika Reyes Avatar
    Monika Reyes
    11/23/2021
    Cad-Ray has been super-efficient and very easy to work with! Highly recommend them for Medit sales and support!
    Medit i700 Image
    Medit i700
    David Paquette Avatar
    David Paquette
    11/09/2021
    Just ordered my i700 yesterday and it ships today. Customer support has been amazing in answering all my questions completely. Looking forward to my delivery day like a kid at Christmas.
    Medit i700 Image
    Medit i700
    Ryan Anardi Avatar
    Ryan Anardi
    11/03/2021
    Been using my i700 for a month now and it's been great. The tutorials that Cad-ray provides have been very helpful. This scanner with a fast computer turns out great results.
    Medit i700 Image
    Medit i700
    Brent Hale Avatar
    Brent Hale
    11/01/2021
    Great support services and training from Cad-Ray, they are always very helpful and responsive. I have been using the I500 in my offices for the last two years and loving it.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Micah Bickel Avatar
    Micah Bickel
    11/01/2021
    Going with CAD-RAY and Laura is one of best investment I've made year 2020 ( I have MEDIT 500). Jumping into scanning is something that intimidated me since I am not a techie person and taking PVS impression is something second nature to me. Laura made everything a breeze, she is very accomodating and most importantly responds so fast, I never felt left out. Attending the level 1 course of Armen M. was awesome , learned the basics and it was taught in a way so easy to apply. Since my first scan, I never looked back, thinking to myself , I should have done this earlier. The crowns comes back with little to no adjustements which saves a lot of chair time. Cannot get better than this. Big shout out to CAD-RAY, Laura and Armen
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Evelyn Chan Avatar
    Evelyn Chan
    10/19/2021
    High quality scanner. Super fast. Have been happy with the support that Cad-Ray has offered. I really like the innovative technology that medit allows users to implement into their practice.
    Medit i700 Image
    Medit i700
    Zachary Hickman Avatar
    Zachary Hickman
    10/13/2021
    Couldn't be happier with the support I've gotten from these guys. Trouble-shooting a problem real time so you can call a patient and get them right back in with a solution is extremely hard customer service to match. Thanks a ton and no question where I'll be going for any more purchases!
    Medit i700 Image
    Medit i700
    Eric Bailey Avatar
    Eric Bailey
    10/06/2021
    I purchased the Medit i700 from CAD-Ray back in May and the purchasing process, setting-up and trouble shooting has been extremely easy and straight forward with CAD-Ray. The Medit i700 is one of the best, if not the best, scanner I have used in the past 5 years of using intraoral scanners. Recently I ran into a software issues with my scanner and I am extremely impressed with CAD-Ray and Medit's timely manner in addressing my issue. Within minutes I was on the phone with them and they had my concerns addressed and solved. I previously recommended a few colleagues to CAD-Ray and I will continue to recommend with even greater enthusiasm. I am very pleased with their customer service and the Medit i700. Thank you CAD-Ray!
    Medit i700 Image
    Medit i700
    Zachary Breen Avatar
    Zachary Breen
    9/30/2021
    You guys are great! I have been a Cerec user for about a decade and wanted to expand my horizons. I bought the I700 and have just loved it. We don't do impressions any more, only scanning, even for the full arch. The customer service has been excellent, even though I haven't had any problems with the scanner. I really like the online learning modules, they have been awesome getting me up to speed with the scanner quickly. I am looking forward to some of the in person courses to maximize the usefulness of this scanner. -- Jeff Allred, DDS FAGD DABOI FAAID
    Medit i700 Image
    Medit i700
    jeff-J65 Avatar
    jeff-J65
    9/28/2021
    Medit i700 intraoral scanner is the first scanner that I actually used on my patients. Before I put my hands on it, I had some prejudices against all scanners. They were bulky, laggy in capturing the images, etc. When I finally had the chance to use an intraoral scanner and get introductory training with Laura from CAD-RAY a few weeks ago, I totally changed my view of this product. Very soon, I was able to scan crown, bridge, and even denture cases. Of course, I have had some knowledge about the digital scanner from CEs provided in the past, but being able to apply it in the daily practice in such a short time was beyond my expectations. I would highly recommend MEDIT i700 and training from CAD-RAY.
    Big thanks to Laura!
    -Lei Fu, D.D.S.
    Medit i700 Image
    Medit i700
    Archstone Weatherford Avatar
    Archstone Weatherford
    9/12/2021
    I was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it has been a rewarding and relatively seamless transition to the world of scanning. I never dreamed implementation would have been this easy and its attributed to Laura's skillful training ability. The scanner is wonderful and powerful, but we would have never been able to unlock its potential without her assistance.
    Medit i700 Image
    Medit i700
    ed borio Avatar
    ed borio
    8/31/2021
    I'm really grateful with the service CAD-Ray has provided! I'm also very happy with Laura's presentation with the Medit i700, and overall help in choosing the right scanner for my practice. I'm really happy with the scanner and the SprintRay Pro 95 Printer as well. Thank you.
    Medit i700 Image
    Medit i700
    Aram Grigoryan Avatar
    Aram Grigoryan
    8/31/2021
    The i700 provides amazing ease of use and versatility for any digital restorative application. It’s been game changing for our practice. CAD-Ray’s amazing support and Medit’s constant improvement of the software are revolutionary. I’ve been taking digital impressions for over 15 years with other systems and nothing comes close to the Medit.
    Medit i700 Image
    Medit i700
    Steven Acker Avatar
    Steven Acker
    8/27/2021
    A while ago I became interested in an intra oral scanner for my office especially for dental sleep medicine and TMJ appliances. I searched online for Medit and found cad ray. Laura from Cad-ray quickly responded and set up a zoom meeting so she could demo the unit. Great job at helping me understand. She set up the financing and I got my unit. A few glitches with my internet speed and getting IT to help with my upload and download speeds and I was ready to go. Every time I had a question I texted Laura and almost like she was waiting for my call she responds. We it turned out my unit wasn't just right so she immediately responded we will replace you unit. Laura has been a joy to work with and the customer service given will only encourage me to do business with cad-ray again.
    Benjamin Polan DMD, D,ABDSM
    Medit i700 Image
    Medit i700
    Benjamin Polan Avatar
    Benjamin Polan
    8/27/2021
    The Medit i700 is a game changer in speed and overall comfort for patients. I find it much smaller than other brands and have done almost 50 appliances/aligner cases the past 2 months with no fit issues from my lab. Love this scanner!

    Dr. Sherrick
    Auburn Lakes Orthodontics
    Medit i700 Image
    Medit i700
    blakesherrick-q6S Avatar
    blakesherrick-q6S
    8/24/2021
    I am absolutely in love with my MEDIT i700, as is my entire staff. The Medit i700 is reliable, fast, easy to use and the software is incredibly intuitive. I couldn't be happier with the team at CAD-Ray. They are true professionals, and very hands and responsive in terms of their support and training. Thank you to the entire team.
    Medit i700 Image
    Medit i700
    Nancy Hartrick Avatar
    Nancy Hartrick
    8/24/2021
    My rep Nick at Cad-ray was very helpful in my purchase of the Medit i700. So far, I love the scanner and have no regrets about my purchase. The setup and support from the company have been seamless as well and the purchase process with financing!
    I was considering the new itero as well and happy I got the Medit instead! The lightweight scanner as well as no monthly ongoing fees was what ultimately won me over, as well as the robust software.
    Medit i700 Image
    Medit i700
    Keith Bracy Avatar
    Keith Bracy
    7/21/2021
    I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.
    Medit i700 Image
    Medit i700
    Christopher Godla Avatar
    Christopher Godla
    6/30/2021
    Our orthodontic office is new to scanning and printing, but CAD-Ray, Laura, Medit, and SprintRay have made the whole transition a huge win. Our first scan and print was cleaner than any traditional impression/pour up we've ever produced. On our first full clinic day, we scanned 14 arches and managed to stay on schedule! We were waiting for this technology to be affordable, fast, accurate, and reliable, and we can now say we are there. Thanks for all your help and ongoing support.
    Medit i700 Image
    Medit i700
    Gary Benson Avatar
    Gary Benson
    6/25/2021
    Are you happy with the support and training you have received with our team at CAD-Ray.com?

    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

    NOTE: All testimonials are submitted by verified owners.
    Medit i700 Image
    Medit i700
    Armen Mirzayan Avatar
    Armen Mirzayan
    5/08/2021
    Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Hwang Avatar
    Daniel Hwang
    7/18/2020
    I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Ryan Crain Avatar
    Ryan Crain
    7/16/2020
    Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    michael kim Avatar
    michael kim
    7/09/2020
    One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Dong Lim Avatar
    Dong Lim
    6/29/2020
    Finest margins I have ever seen
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Armen Mirzayan Avatar
    Armen Mirzayan
    6/22/2020
    Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
    Needless to say the medit is awesome.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mark Geddes Avatar
    Mark Geddes
    6/18/2020
    Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    W Timothy Brooks Avatar
    W Timothy Brooks
    6/18/2020
    I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Roopam Garg Avatar
    Roopam Garg
    6/17/2020
    Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Cana Pasierb Avatar
    Cana Pasierb
    6/17/2020
    I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
    - Samantha Brown @ Southern Oak Dental in Conway SC.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Yaqi Mu Avatar
    Yaqi Mu
    6/17/2020
    This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    6/16/2020
    This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Christopher Chin Avatar
    Christopher Chin
    6/16/2020
  • Great products and services. Highly recommended
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Oleg Eisenstein Avatar
    Oleg Eisenstein
    6/16/2020
    This product is the best out there. Do the math and your ROI makes more sense than most products we purchase as dentists. Get on the digital train or you’ll be left behind. This is the best product to make the jump with.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Aaron Olson Avatar
    Aaron Olson
    6/16/2020
    Purchased Medit in 2019. Bang for the buck best investment and will get you started in digital dentistry with ease. No monthly subscriptions and Cad-Ray support is amazing. No regrets.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    kenneth kim Avatar
    kenneth kim
    6/16/2020
    For me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprietary posturing than for ensuring full functionality of their products to their usership. Typical dental tech company stuff.
    The real decision was between Medit vs continuing life in analog dentistry. Medit through Cad-ray was really the only choice. Awesome packages , awesome access to free training videos, awesome software updates, awesome access to live support, awesome support staff.
    There's just nothing better in dentistry than to get a great product AND a chance to stick it to the man.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    P. Andrew Benson Avatar
    P. Andrew Benson
    6/16/2020
    I don't scan in my practice my assist does. She says it's awesome. Better than the trios or cerecs we have had in the past. The image quality while designing cases is amazing. Haven't seated a restoration from it yet but expect it to be great as well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Robert Mabry Avatar
    Robert Mabry
    6/16/2020
    The cad ray team is the best! Jon and Nick offer first class service! I ordered a medit i500 from another supplier and had to cancel my order after it had not arrived within 3 weeks. Placed my order with Jon and Nick, had the scanner to me within 24 hours of purchase. I love my medit! Best scanner on the market!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Steven Polasek Avatar
    Steven Polasek
    6/15/2020
    I Love it !!! I needed to replace my Omnicam because the computer hardware was old and not able to keep up with the software upgrades. The computer upgrade costs from Sirona were cost-prohibitive (another reason why the Medit is so good) and I wasn't about to make the same mistake twice and replace it with another system from Sirona. I was a bit unsure about making a big switch but after speaking with Nick Statly at Cad-Ray, he eliminated all of my reservations and I ordered it. I've used it for the past week and love it. Setting it up and getting it running was simple. I would not describe this as a do it yourself process, it's much easier. If you can make a cup of coffee you can set the scanner up and start making excellent scans. All one needs to do is watch the very well laid out and easy to follow videos and save a lot of money. The image quality and ease of use hands down beats the Omnicam. Also during the current pandemic, I really feel better about being able to cold sterlize the tips vs the omnicam's just "wiping down." I almost hope my desktop scanner craps out so I can get the Medit desktop. I'm glad I listened to you Nick!!!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Robert Loughlin Avatar
    Robert Loughlin
    6/04/2020
    Armen created series of these very helpful videos. They helped us tremendously in breaking into the new scanner we purchased. No matter you just got into digital dentistry or you are quite experienced with different fields of data acquiring or treatment planning, you will find those being tremendous help.
    CAD-Ray.com Membership Image
    CAD-Ray.com Membership
    Ellen Huang Avatar
    Ellen Huang
    5/24/2020
    After using the medit i500 scanner at an office as an employee, I purchased it from Cad-ray,com specifically because of their good reviews and their large, concise training library of videos. I've used CEREC as an instructor at a dental school and bought a used Planscan, Planmill for my private office. Both were hard to learn and the fees and cost associated with training were a bitter pill to swallow after the costs to purchase. The ease of seating restoration was instant. The scanning learning curve is quick. I have easily added occlusal guard scanning, and implant scanning and will be trying a digital denture soon.
    The purchase was easy, the product came quickly and the set-up videos guided me through very necessary adjustments to my Laptop I never knew I needed. Learning the new features with each FREE update is a treat. The DIY option was an extra bonus as the $2000 rebate came without having to ask for it. Cad-ray has delivered more than I expected with the purchase of the fantastic Mediti500 scanner.
    I've included my cart set up. purchased from Amazon for $68. Its stable, has room for the necessities. I've taken it home and back to the office half a dozen times and it transports the scanner safely. It also keeps the cords from being run over. I haven't taken the included 2 day course but look forward too it after Social Distancing mandates are lifted.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Jennifer Ebner Avatar
    Jennifer Ebner
    4/25/2020
    Thank you. Can you share how can I best use this function in my cases ?
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Omar Osman Avatar
    Omar Osman
    4/13/2020
    You can’t merge the dicom in this native software. You can however convert the dicom to a surface stl file and bring that in and merge them.
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Armen Mirzayan Avatar
    Armen Mirzayan
    4/08/2020
    How do you merge the dicom of the patient ?
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Omar Osman Avatar
    Omar Osman
    4/08/2020
    If you like the cart listed above by Thomas Lim, do not buy it from Staples who charges $159.99. Do a google search for it. I just received mine for $89.99. It assembles very easily.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Steven Hechtman Avatar
    Steven Hechtman
    3/31/2020
    The D.I.Y. Medit i500 package was right for me. I bought a nice gaming PC for my 2 operative rooms, downloaded the software, watched some videos, and started scanning. It's really easy to use, my crowns fit better with fewer adjustments, and they cost less because they are made model-less and without impression materials. I will start to see a return on investment in less than 2 years and it makes my work more fun, and I can deliver better results. Armen puts on a 2 day course which is very helpful to refine your technique. Start with watching the videos, scan your employees, and then use it on patients. I considered buying an iTero Element 2 and I'm so glad I didn't. The Medit is smaller, as good or better, and it costs ~$25,000 less over the course of 5 years. Ongoing fees for other scanners are a joke. Medit keeps providing updates that make the software even better and there are no additional charges.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Andrew Cole Avatar
    Andrew Cole
    3/29/2020
    My wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner but I felt confident in my purchase for a few reasons: 1) Armen had validated the product and was standing behind it... I knew of Armen from DentalTown and had many years of public posts to evaluate his character; 2) Limited demos available at the time; 3) some clinical accuracy data out of Europe that required zooming in on a powerpoint presentation that was recorded second-hand via camera phone ha! SO needless to say, I put a lot of eggs in the "Armen is standing behind this product" basket. We have NOT been disappointed. From personalized service from both Frank and Armen, to our vast success and joy using the product and deciding in late 2018 to buy a second Medit i500, I have nothing but good things to say about the product and Cad-Ray. What a bunch of self-less individuals. Armen has offered to remote in and I even took him up on the offer once and he remoted in immediately to take a look at something. Good luck getting service like this from ANYONE else in the industry. Cheers to digital dentistry with the RIGHT partner. Kristian C. Dietz, DDS
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Kristian Dietz Avatar
    Kristian Dietz
    3/08/2020
    I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
    Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING

    I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Farshad Rouhani Avatar
    Farshad Rouhani
    3/01/2020
    I have been suing the Medit i500 scanner for a little over 2 months now and I have had great success. I have used it for implant cases, immediate dentures and single unit crowns.

    What I like the most is that the software is continuously improving and adding new features.

    You really can not ask for more than that! Great product, excellent support and a software development team that listens to their customers feedback!

    Very happy with my purchase!!!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Sherif Gabr Avatar
    Sherif Gabr
    2/26/2020
    I have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with this purchase.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Suresh Goel Avatar
    Suresh Goel
    2/16/2020
    I purchased My first Medit i500 in Sept 2019, fairly easy to set up and learn. I was able to follow the instructions and videos without a problem. I learned tips and trick along the way by following the facebook groups. Anytime help was needed the group at Cad-Ray were quick and sincere finding a solution to problems. I ended up purchasing 2 more i500's in Dec 2019 for my other 2 offices. I didn't think I would enjoy the digital workflow as much as I do. If you on the fence like i was, just do it. get on the facebook groups and post the tips you learn along the way.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Kurt Adamson Avatar
    Kurt Adamson
    1/17/2020
    I love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
    We have omnicam and I hated it, multiple crushes, expensive monthly service fee, horrible support, etc. I was so frustrated and had to look for an alternative. Many mentioned itero to me and I was about to purchase it and suck another monthly fee until I came by Armen’s video about medit on one of the Facebook group in 2018. I was surprised with the image and the speed and started digging more and contacted Frank to explain the scanner more. Ended purchasing it late 2018 and I’m a happy user Since after. The support is excellent, Frank is there when you need any help plus the Facebook community is there to answer anything. Recently, I attended Armen’s course to learn how to mill from the medit and I got shocked by the AI and the options that the software has. This machine is a beast and you won’t regret it getting it from Armen and Frank. They go beyond and not like other salesman or equipments where you are left behind after they sale you and finish their training. We are in 2020 and I still get the same support as I bought it in 2018.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mostafa Koperly Avatar
    Mostafa Koperly
    1/09/2020
    Armen Mirzayan's knowledge base sets CAD-RAY.COM apart from all other digital dental-equipment dealers. Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, and regular product testing, streamlining, and pushing the boundaries of their products - be it software, hardware, or connectivity between various brands. I highly recommend this team if you want to fully utilise your equipment and have the backup needed going forward!
    CAD-Ray.com Membership Image
    CAD-Ray.com Membership
    Asi Cohen Avatar
    Asi Cohen
    11/05/2019
    I've been using this for almost 2 months now and I just love it. At this price point, ROI is a no-brainer. The convenience factor is amazing. I only did the DIY online training and I'm pretty confident doing the scan. I've signed up for the actual course so looking forward to seeing it's greater potentials.
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal Image
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal
    ryan ku Avatar
    ryan ku
    10/14/2019
    Just updating my post to show my cart setup. Hope it can help for someone :)
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/12/2019
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone. The fact that one of the employees of Medit (an engineer?) posts on the cad-Ray Facebook group speaks volumes of the vendor-mfg relations.

    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop — it will make a difference in how the scanner performs. I had some slow scans at first but upgraded from 8gb to 32gb ram and also got some coaching from customer service (Frank) to get me up to speed.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) is heavy and sticks to the countertop without needing any adhesive.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/12/2019
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/10/2019
    I had 3 Cerec machines and switched to medit. It’s awesome and do not regret the switch one bit. This is the place to buy it bc Armen and Frank are a wealth of knowledge and Frank is awesome with support. He’s always there whenever I need him!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Matt St George Avatar
    Matt St George
    10/10/2019
    Last year when I started looking into the Medit i500 I had my front desk call 3 sellers to get preliminary information. She told me hands down call CAD-RAY and don’t bother with the others. Boy was she right! Frank got us going with all our hardware needs and trained us until all our questions were answered. Then Jonathon and Armen jumped in at our 2 day live training in Baltimore. I still review my notes to implement all the great ideas. When I get myself in a jam time to time CAD-RAY responds immediately and fixes my problem. Best decision I have made in the practice in a long time - Thank you everyone at CAD-RAY!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mary Oliverie Avatar
    Mary Oliverie
    10/09/2019
    I have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the lab is probably my favorite part. Another thing I like is that the company is very open to improvements and listens to what its customers are wanting.
    Cad Ray has a great team working alongside this product and continually updates all of the users on new features or new ways to use existing features. They are extremely responsive to questions and provide fast and competent support to the product that they sell.
    I would recommend both the scanner and the company to anyone looking to get into the digital scanning world.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Thrall Avatar
    Daniel Thrall
    10/09/2019
    I love this scanner. Seriously, how can you fit so much quality into the scanner, software and support and such a low price? Magic?!?! Probably. But, for real, we really like using this scanner and it produces great results. Best dental purchase I've ever made!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Jacob Rogers Avatar
    Jacob Rogers
    10/09/2019
    STOP SEARCHING NOW!
    Best bang for your buck scanner on the market. we have been using out medit for 8 months now. love our crowns, margins are fantastic. almost no adjustments needed at all. maybe one in ten crowns might have to adjust mesial or distal to get crown to drop in. occlusion is always spot on. patients love the technology and WOW factor -"SOOO COOOLLL." customer service is great also! dont waste your money on anythign else. our lab even comments on how easy it is to deal with medit and how good the scans are. they recommend it to their other doctors now as well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    DERYCK PHAM Avatar
    DERYCK PHAM
    10/09/2019
    Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve. They are always on the cutting edge and releasing new improvements all the time. They are always LISTENING to the customers on how to improve the scanning experience and change accordingly. The customer service is second to none. I highly recommend this scanner but even more highly recommend considering buying the scanner as a result of the great company and PEOPLE that stand behind it.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Gabriel Joel Avatar
    Gabriel Joel
    10/09/2019
    Finally going digital and Cad-Ray was the place to start. Got the Medit i500 and began scanning right away. Now I am doing digital dentures, making my own surgical stents, etc. The support available is the best. "Frank" is always available! :)
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Krupal Chhotu Avatar
    Krupal Chhotu
    10/09/2019
    I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
    Armen and Frank consider your purchase to be the beginning of your relationship with them, not the end. They do their best to make sure you learn everything you need to know in order to get the best possible results .
    They answer calls and messages promptly, and it never takes me very long to get my questions answered.
    I am VERY glad I bought from them, and not from one of the "big box" Dental Mega retailers.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mitchell Rubinstein Avatar
    Mitchell Rubinstein
    10/09/2019
    I purchased the Medit i500 from Cad-Ray December 2018. I couldn’t be happier with the scanner. The improvements Medit has made over the last 10 months are nothing short of astounding! I can’t imaging what they’ll come up with next.

    As for Cad-Ray, their support has been second to none. Never have I experienced the kind of attention and help from any other company. Wether it’s with help installing, computer hardware issues or technical help they respond IMMEDIATELY!

    Armen is also a huge reason why I chose Cad-Ray. No one selling a product has helped me more evolve my scanning technique. He’s quick to respond to questions and issues I feel his service is a huge reason why to buy from CAD-RAY.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    David Christensen Avatar
    David Christensen
    10/09/2019
    This scanner is amazing! It’s hard to believe that it is less then half the price of 3 shape with zero yearly charges. I highly recommend you give it a try!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Travis Kendall Avatar
    Travis Kendall
    10/09/2019
    I purchased my Medit scanner after the ADA meeting in 2018. I did it primarily on the personal recommendation of Armen Mirzayan, the owner of Cad-Ray. I have known Armen for over 15 years (we both were CEREC trainers) and he has always been unbelievably knowledgeable about dental technology and was always moving on the cutting edge.
    When you see Armen's daily FB posts, it’s obvious that he is constantly pushing the envelope and exploring the limits of the Medit and the processes we use to idealize our push towards completely digital dentistry. Medit owners are fortunate to have Armen finding glitches and pushing for improvements in our scanner.
    As far as after sale service, I can’t find a flaw with Cad-Ray. You won’t find a more supportive and dentist-centered company. Armen and Frank do everything to make purchasers happy and back up their sales.
    I’ve heard of horror stories when people shopped elsewhere and only positive comments about Cad-Ray.
    In summary, buy your Medit and other high tech equipment from Cad-Ray, you will be totally satisfied.
    .
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    10/08/2019
    Are you happy with the support and training you have received with our team at CAD-Ray.com?


    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial


    NOTE: All testimonials are submitted by verified owners.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Armen Mirzayan Avatar
    Armen Mirzayan
    10/01/2019
    Are you happy with the support and training you have received with our team at CAD-Ray.com?

    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

    NOTE: All testimonials are submitted by verified owners.
    Medit i700 Image
    Medit i700
    Armen Mirzayan Avatar
    Armen Mirzayan
    5/08/2021
    Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Hwang Avatar
    Daniel Hwang
    7/18/2020
    I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Ryan Crain Avatar
    Ryan Crain
    7/16/2020
    Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    michael kim Avatar
    michael kim
    7/09/2020
    One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Dong Lim Avatar
    Dong Lim
    6/29/2020
    Finest margins I have ever seen
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Armen Mirzayan Avatar
    Armen Mirzayan
    6/22/2020
    Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
    Needless to say the medit is awesome.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mark Geddes Avatar
    Mark Geddes
    6/18/2020
    Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    W Timothy Brooks Avatar
    W Timothy Brooks
    6/18/2020
    I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Roopam Garg Avatar
    Roopam Garg
    6/17/2020
    Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Cana Pasierb Avatar
    Cana Pasierb
    6/17/2020
    I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
    - Samantha Brown @ Southern Oak Dental in Conway SC.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Yaqi Mu Avatar
    Yaqi Mu
    6/17/2020
    This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    6/16/2020
    This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Christopher Chin Avatar
    Christopher Chin
    6/16/2020
Google Reviews
  • Very happy with my Sprint Ray 3D printer. Frank D. went above and beyond with training my team on how to use it. He offered remote training as a courtesy and followed up to make sure we were ok. Highly recommend!
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    Dwayne Bodie Avatar
    Dwayne Bodie
    1/25/2023
    I bought a Medit 3 years ago and have had amazing success with both the scanner and the support from Cad-Ray. My scanner recently broke and They were on the phone with my assistant trying to fix the problem, and when it was unfixable, they overnighted a new scanner and helped us set it up. Medit is now available through many dealers, but I would only buy next one from Cad-Ray.
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    Jonathan Mason Avatar
    Jonathan Mason
    11/03/2022
    The i500 has been a game-changer for our orthodontic practice. Patients love not having to do alginate impressions. Records appointments and debands take much less time plus there's significantly less clean-up. And it's fast/easy enough to use that we've even been able to train summer interns to scans with zero prior dental experience. Our retainers, nightguards, and sleep apnea appliances all showed improved fit with less chair-side delivery time due to accuracy of the scans. Customer support is top-notch. Whenever we've had issues, we get someone immediately and they either talk us through a fix or login via screenshare to help us directly. They have a great loyalty program which gives significant discounts to upgrade to newer units. We recently took advantage and are excited to try out the new i700, especially since they're now Mac-compatible. Simple version: Great intra-oral scanner, easy to use/operate, intuitive software interface, fantastic support.
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    Scott Chong Avatar
    Scott Chong
    8/16/2023
    Best dental equipment company I have ever worked with! Great response and super helpful for any issues even years later.
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    Jacob Masters Avatar
    Jacob Masters
    8/03/2023
    Great scanner easy to use with the software. Definitely recommend the i700 scanner. Great customer service from Laura.
    Google Logo
    Rebecca Booth Avatar
    Rebecca Booth
    12/09/2021
    I am a real customer who purchased a product and spent hours trying to get it delivered on time, or at all. The representative also failed to follow up as promised. I am not a competitor in any way. My disappointment is justified, and I believe I have every right to leave a one-star review based on my overall experience."
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    Contact Customer Avatar
    Contact Customer
    8/18/2024
    Awesome! Great support. If you are planning on getting a scanner, make sure you have Cad-Ray on your side !
    Google Logo
    AMISH DESAI Avatar
    AMISH DESAI
    4/20/2022
    I'm a repeat customer because Cad-Ray's customer service is fast, efficient, and no nonsense. The classes offered for training for particularly for the Medit is awesome and it comes included which is phenomenal. All the classes that I've gotten to attend so far has been well organized and I left learning very practical things. Remote support team solves my problem right then and there. Recently I had an issue, and instead of me talking to a sales rep who doesn't know what to do, Kaila remoted in and got it fixed just like that. Thank you and great job guys!
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    Levy Do Avatar
    Levy Do
    4/19/2022
    will never buy any product they offer from any other company regardless of price. this team is the best and incredible.
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    Collin Kwasnik Avatar
    Collin Kwasnik
    6/05/2022
    I recently made a purchase from Cad-Ray and the experience was truly outstanding. From my initial enquiry, Nick was incredibly supportive and knowledgeable, answering all of my questions thoroughly and guiding me to the product that would best meet my needs. What really set this experience apart was his non-pushy approach. Nick showed genuine interest in understanding my specific requirements, ensuring that I would be fully satisfied with my choice. This type of customer service is rare and it made the whole process much more enjoyable. I can confidently recommend Cad-Ray to others not just for their high-quality products, but for their exceptional customer service. A big thank you to Nick and the entire Cad-Ray team for their professionalism and dedication.
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    Jamal Avatar
    Jamal
    5/17/2023
    The customer service we have received while working with Frank DeLuca is second to none! He is incredibly knowledgeable and enthusiastic, as well as always available to help with any issues. We are very pleased with CAD-RAY and relationship that they have with their clients.
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    Dixie Jernigan Avatar
    Dixie Jernigan
    1/25/2023
    I always rely on Frank to help with any questions or concerns regarding our printer. The best in tampa.
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    Logan Riggs Avatar
    Logan Riggs
    1/25/2023
    Can not find a single negative thing to say about my transactions with CAD-Ray. Great people, absolutely unbelievable customer service, and the best products.They stand behind the products they sell as strongly as the manufacturers do.
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    Chad Gardner, DDS Avatar
    Chad Gardner, DDS
    4/27/2022
    Just had a new i700 scanner.Service so far is great.Andy did our training, he was great in answering all our questions .loving the scanner so far .😊
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    Spark Dental Avatar
    Spark Dental
    9/01/2022
    Just got this scanner a few weeks ago. Has changed my workflow. Easy scanner to use. What's truly great is the support behind the product. Whether by call or fb messenger, I have never not been able to reach someone who solved the issue! Very pleased so far.
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    Iseoluwa Adedeji Avatar
    Iseoluwa Adedeji
    6/19/2020
    Service is extremely quick and on point. Highly recommended to join the Cad Ray facebook group!
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    Jose Morales Avatar
    Jose Morales
    6/01/2022
    Kaila Larson is absolutely the best support person I have ever used. She knows her stuff and is a pleasure to work with. Medit is only as good as the support and SHE MAKES CadRay and Medit an amazing experience!
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    Suresh Patel Avatar
    Suresh Patel
    1/05/2023
    Choosing an digital intraoral scanner these days can be quite a daunting task. When I reached out to CAD-Ray, as was recommended by many colleagues, I was connected to Frank DeLuca, and he made my decision-making process very simple. Upon receiving my 3shape Trios 4 scanner, Frank and the entire tech support team/customer service were very helpful every step of the way. Frank makes himself available when he can in order to address all of the questions I have regarding the digital workflow. I highly recommend CAD-Ray. It will make your transition to digital scanning a positive experience.
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    Stephen S Avatar
    Stephen S
    1/24/2023
    Frank DeLuca has been great since we bought the scanner! Always there for you and returns his calls asap. Thank you Frank!
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    Dado Dado Avatar
    Dado Dado
    1/25/2023
    Excellent experience, customer service has been stupendous!
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    Suzanne Stock Avatar
    Suzanne Stock
    11/20/2023
    A most helpful, detailed, easy to follow, personal primer via Zoom on integrating the i700 scanner into our practice. Well done! Thank you Kaila!
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    Kenneth Gould Avatar
    Kenneth Gould
    5/03/2022
    Amazing customer service. Wayne Glassoff helped me with purchase decision, taking the time to find out my needs, and then my order was delivered quickly! Easily the best "dental" purchase experience that I have ever had.
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    Francis Shin Avatar
    Francis Shin
    9/07/2022
    Overall great company to work with. They sell wondeful products and give stellar service for a much lower price than any of the supply houses. I can't recommend them enough.
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    Russell Schafer Avatar
    Russell Schafer
    8/19/2022
    Highly Recommend working with Cad-Ray. Just purchased a MeditI700. So easy to work with. Training with Destaney was awesome.
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    Greg Stepka Avatar
    Greg Stepka
    3/19/2024
    Absolutely the best customer service I have ever seen. I couldn't be happier with the service received. I won't be going anywhere else!! Thank you again.
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    Lake Shore Dental of Tempe Avatar
    Lake Shore Dental of Tempe
    2/01/2022
    Thank you Frank DeLuca for being so accessible and making everything right again! Customer service is above and beyond. We also love our Medit Scanner - we would be lost without it!
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    Lora Wonderly Avatar
    Lora Wonderly
    1/25/2023
    Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why: 1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience. 2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission. 3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology. 4. Passionate. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer. I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray. Also, Jesse is a genius in regards to all aspect of digital workflows. I’m truly grateful for this company and everyone who I’ve worked with so far.
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    Shant Aharonian Avatar
    Shant Aharonian
    10/07/2022
    Great service and scanner support! Company delivers well above my expectations! Love my medit scanner.
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    Alex Vo Avatar
    Alex Vo
    1/29/2023
    As important as the decision of which scanner to buy (I bought the Medit i500 - why is a separate review) is the decision of who to purchase it from. There is a Medit i500 distributor 5 miles from my office who agreed to lower their price to match Cad-Ray. So why did I purchase it from Cad-Ray who is 2000 miles away from my office. Because I did my homework. Because the post purchase training and support offered by Cad-Ray was unmatched by any other dealer I spoke with. Their library of online training videos that came with the purchase is without equal. Bottom Line: I’m glad I purchased the Medit i500 and, with hindsight, I know I made the right choice to purchased it from Cad-Ray!
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    Steven Hechtman Avatar
    Steven Hechtman
    5/12/2020
    Digital dentistry has changed my work flow for the better and could not imagine going back. So important that I have the support when things don't work as expected. CAD-Ray has been there every step and trust their expertise and knowledge!
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    David Chong Avatar
    David Chong
    4/20/2022
    Before working with cad-ray, I was hesitant to dive into digital dentistry due to the complexity of it. Working with Laura at cad-ray made all of my concerns go away. She was there to help me with my Exocad software installation, even outside of normal business hours - really hard to come by! I also purchased a Medit i500 and getting that setup and working in my clinic was seamless. I could not have asked for better support while navigating digital dentistry. My next purchase will be a 3D printer, and i know exactly where i will buy it from! Highly recommend these guys.
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    Johnny Vredenburg III Avatar
    Johnny Vredenburg III
    11/20/2020
    They all go absolutely above and beyond in all aspects. Whether it's tech support, products, CE, everything. Everyone I have dealt with has been wonderful. Love these guys!
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    Nolan Andrews Avatar
    Nolan Andrews
    6/19/2020
    I had been looking into scanners for a while and I could not deny the good reviews of CAD-Ray, so I gave them a call. I was pleasantly (not) surprised by the excellent service I received. Laura Geney set up a call quickly and very simply and plainly discussed with me my options. She gave me all the information I needed as well as told me about all the available specials I would be able to take advantage of! I ordered my Medit i700 and very soon after received training for myself and dental staff. We have been very happy with the service from CAD-Ray and look forward to maintaining a long lasting relationship with them. Would strongly recommend Laura and CAD-Ray!
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    Alex Compton Avatar
    Alex Compton
    4/07/2022
    Been super happy with service from this company. Very responsive, really passionate about their work.
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    Hieu Pham Avatar
    Hieu Pham
    7/16/2020
    We purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has been there every step of the way checking in weekly answering all of our questions. We highly recommend CAD-Ray and look forward to doing business with them in the future.
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    Mike Holt Avatar
    Mike Holt
    7/24/2022
    I believe many of these reviews must be fake. My experience was extremely poor. I was very excited to get into digital dentistry as Ive been doing analog most of my career. I saw the 5 star reviews and completely put my trust into Cad-Ray. I went ahead and purchased 3 scanners that ended up being completely useless for $60,000. Every one of my associates and myself have found these scanners to be impossible to work with. Do yourself a favor and sign up with a lab that send you a scanner at NO charge and work with it before trusting these people with your hard earned money!
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    Jacques Benchimol Avatar
    Jacques Benchimol
    3/01/2024
    Cad Ray has always provided me with the best customer support for my Medit scanner. Today, I worked with Destiny. She is quick to respond and identify problems and also great at explaining how to fix them! I highly recommend this company!
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    Susan Latimer Avatar
    Susan Latimer
    5/01/2025
    Cad-Ray has been instrumental in implementing and supporting our experience with scanning. Having scanned previously with other services I can truly say that Cad-Ray takes their clients very seriously and will not leave you hanging. They set the bar very high. Cad-Ray all the way!
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    Paul Crespo Avatar
    Paul Crespo
    12/09/2021
    Whatever digital workflow addition you want to add to your dental practice look no further than Cad-Ray. Top notch support and training.
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    Kirk Arritt (fldnstrm) Avatar
    Kirk Arritt (fldnstrm)
    1/29/2023
    Thank you guys so much. You guys have the absolute best customer service!
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    Andrea Sleep Avatar
    Andrea Sleep
    5/05/2025
    Best support ever. They are super responsive when a problem occurred, and immediately set up a support ticket with the vendor who contacted me within the hour to help me to solve the problem.
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    Dennis Wong Avatar
    Dennis Wong
    7/27/2023
    I always have enjoyed working with Cad-ray. Customer service is always on-point!
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    Kallen Wheeler Avatar
    Kallen Wheeler
    5/25/2022
    I cannot say enough about the support I have received from the beginning. I chose CadRay ultimately because of the support reviews...I can attest first hand...they are all right on...though I have been practicing for more than 35 years, this old dog has been taught a lot of new tricks from the support staff at Cad Ray...Truly impressed with every interaction so far! Thanks 10/4/2023 And they did it again today with ten minutes before the pt came in 3Shpe server would not connect with the computer and Andy got to 3Shape directly and had us up and running...thankfully I didn't have to call anyone but CadRay...thanks again....
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    arthur lyford Avatar
    arthur lyford
    10/05/2023
    CAD-Ray is an amazing company. I purchased my scanner 3 years ago. Any small issue immediately resolved by calling them for help. I originally scanned with Cerec. The ROI doesn't even compare. The Medit was by far the best technology purchase of my 20 plus years in dentistry. I will upgrade at some point and will buy again from CAD-RAY!
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    Gwen Giannina Avatar
    Gwen Giannina
    2/04/2022
    This company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same day milling was tricky for me, but they held my hand the whole way. Can’t go wrong here.
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    Brian Wilkinson Avatar
    Brian Wilkinson
    1/06/2024
    Fast response. Customer service eager to help and very friendly. :)
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    Charlyn Quiec Avatar
    Charlyn Quiec
    3/21/2023
    Service at CAD-Ray has been really great. About 6 months ago I purchased a Medit i700 scanner from them and have been really happy with it. Fortunately, I haven’t run into many problems, but if I need help they are so easy and friendly to work with. When my scanner did stop working, they quickly got me set up with a new one. If I have a computer question, they offer to log in and look at the computer with you. If you’re in the market for an intraoral scanner or any of their other products, I encourage you to talk with them to meet your goals. Thanks CAD-Ray!
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    Jeffrey Martins Avatar
    Jeffrey Martins
    11/04/2022
    Excellent customer service and communication. Could not recommend them more
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    Nate Cherof Avatar
    Nate Cherof
    2/14/2023
    only dental company that I have no complaints about
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    Matt Stratman Avatar
    Matt Stratman
    11/03/2022
    I recently purchased the Medit i500 and am in love. I've used all the other scanners in my career, but this is my favorite hands down. I had a very easy, great purchasing experience and would happily refer anyone to this company and this particular scanner.
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    Angelique Freking Avatar
    Angelique Freking
    6/19/2020
  • Most amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purchases (and all future equipment purchases) over to CAD-Ray. I couldn't ask for anything more.What else is there to say?
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    Shawn Van de Vyver Avatar
    Shawn Van de Vyver
    6/02/2022
    I purchased my Medit i500 scanner almost a year ago from CAD-Ray. Laura and the team there have been so responsive and ready to help. It is so nice to have a person answer the phone and be willing and able to assist!
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    Collins Woodside Avatar
    Collins Woodside
    12/09/2021
    Great customer service! Had an issue with our dongle and Cad-Ray got it squared away and a new dongle sent right away.
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    Richard Wu Avatar
    Richard Wu
    1/25/2023
    We have been using the Medit i700 for about a year now. Frank and his customer service team has made it a smooth transition. He is always quick to reply and is friendly and professional!
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    Arlington Heights Orthodontics & Pediatric Dentistry Avatar
    Arlington Heights Orthodontics & Pediatric Dentistry
    1/26/2023
    Great costumer service. I needed a part for my i700 and they were able to ship overnight. No down time.
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    Mehryar Ebrahimi Avatar
    Mehryar Ebrahimi
    5/06/2022
    We received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray!- Helena from Elite Dental
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    Steve Acker Avatar
    Steve Acker
    12/23/2021
    I just purchased the CAD-Ray unit at Chicago Mid Winter meeting. We have used it for single crowns so far and have been very pleased. Nick was my sales contact and he has helped a great deal with some of our 'learning curve " issues. I looked at a number of scanners and felt CAD-Ray was the best-two of the labs I use also feel it is the best scanner.
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    Tony Cascino Avatar
    Tony Cascino
    5/12/2020
    Very great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I have had. Highly recommend Cad-Ray
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    Bio Solution Avatar
    Bio Solution
    1/25/2023
    Horrible experience - My advice; do not use this company unless you don't care to be overcharged and never be reimbursed by your insurance. The secretaries are rude, not helpful and very incompetent. Not to mention the fact that they tell you that you have to pay upfront and they will submit your claim you file to insurance only at the end of the year (for an obscure reason but it is supposed to help you) never before even if you ask. At the end they try to see if you forget about the service at all so they don't submit anything and you NEVER get reimbursed. The company is a fraud, doctors are incompetent and you'll never be able to speak with someone over the phone.
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    Y R Avatar
    Y R
    6/26/2018
    I got my 3Dshape scanner, great support , my training with Destany was excellent. Great team!!
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    H C Avatar
    H C
    2/15/2024
    Best customer service I have ever experienced from any company I have worked with! They alway answer the phone and are ready to help with whatever question you may have. Love that I do not have to press 500 buttons to get to a live person. Bought my Medit from them and could not be happier with decision!
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    Milton Ruiz Avatar
    Milton Ruiz
    12/20/2022
    Got Medit scanner from CAD-ray 5 months ago. Today got help from Rayan. Rayan has a lot of patience ,explained everything I asked him . Absolutly satisfied. Great service, great support.
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    Yuriy Yakubov Avatar
    Yuriy Yakubov
    10/19/2023
    Frank and the CAD-Ray team are fantastic! They go above and beyond to help their doctors be successful. The CAD-Ray team doesn't just sell you a product and leave you high and dry. Frank is always ready to answer questions and offer support when needed. I highly recommend!
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    Lauren Schulte Avatar
    Lauren Schulte
    1/24/2023
    Thanks for delivering amazing courses. Always thinking beyond dentistry. Thanks for sharing all so selflessly.
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    Obdulia Rondon Avatar
    Obdulia Rondon
    11/13/2022
    Exceptional customer service
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    Lisa Greenstein Avatar
    Lisa Greenstein
    7/26/2023
    Highly recommended. Ericka help me through all the process when we were having some trouble with our scanner. The help was super fast and secure. She answered all our questions and made sure our scanner were working perfectly.
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    lizette aguero Avatar
    lizette aguero
    4/29/2025
    Have been chatting with the CADRAY group for at least a year now even though I did not buy anything from them. They are very receptive, prompt and helpful. Finally bit the bullet and received my Medit yesterday! Now my Bluecam has a new buddy!!
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    Rafael Dimayuga Avatar
    Rafael Dimayuga
    7/17/2020
    Had a training session for use of my Medit scanner this afternoon, and Heather G. was simply the best.....knowledgeable, patient and a great trainer. She had a wealth of knowledge regarding my scanner and she was so very patient with my computer glitches! CAD-Ray is number one in my book! Thanks Heather, your time was much appreciated! Dr. Steve Hollister
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    Dr. Steven E. Hollister Avatar
    Dr. Steven E. Hollister
    5/14/2025
    Customer service has always been top-notch! I personally worked with Wayne Glassoff and he has been super helpful getting our office up and running with 3D printing and has always been a great resource and highly responsive whenever I need anything or have any questions.
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    Kelly Betts Avatar
    Kelly Betts
    9/24/2022
    These guys are great. My favorite part about them is they set you up for success with your products. A lot of dental companies will be happy to sell you big ticket tech item but don't have much to set you up for success. I bought the Medit i500 and they have tons of videos on how to get it working and working well for you in your office. If you need a much of hand holding they have that our if you are like me and like the do it yourself videos they have that. I am sure you can buy these products all over but it is there service that sets them apart. If to are looking to buy some dental tech use these guys!
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    Cole Smith Avatar
    Cole Smith
    6/05/2020
    I've been fortunate to have had the opportunity to work with Frank DeLuca this past year. He is always pleasant, willing to help, responsive to my questions and extremely knowledgeable. I highly recommend Frank!!
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    Steven Oshins Avatar
    Steven Oshins
    12/16/2021
    Can not say enough great things about Cad-Ray. Purchase an intraoral scanner from them and have had to have their support team help out a couple of times. They are top notch! I will be purchasing all of my tech they offer through them
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    Infinite Smiles Avatar
    Infinite Smiles
    7/07/2022
    Pretty much echoing what everyone else has said. Frank DeLuca and the whole team at CAD-RAY are fantastic. The best customer service and support in dentistry, hands down, not even a close second. We are thrilled with our Medit scanner and will certainly be choosing CAD-RAY for any future purchases.
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    Carter Mitchell Avatar
    Carter Mitchell
    12/30/2021
    Nothing but great things to say about Cad-Ray! Excellent customer support from Laura after the purchase of our Medit i500 and the cart from Damien. I’ve been very impressed with the Medit in restoring crown and bridge, as well as fixed hybrids, and learning more of its capabilities each day. We have intentions to buy a second Medit shortly and will definitely be using Cad-ray again.
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    Emerson Gower Avatar
    Emerson Gower
    12/13/2021
    Erika is one of a kind! She truly is patient with me. She has gone above and beyond to help me every time I call her. We have a few locations and she is always prompt in her responses and always manages to find a solution for me. I wish every rep was reachable ALL THE TIME and helpful! Thank you Erika! ❤️
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    LoAn Huynh Avatar
    LoAn Huynh
    6/04/2025
    CAD-Ray is amazing! Prompt replies, quick delivery, knowledgeable team! I had some cracks on my scanner that I read on their FB group may be a manufacturer's defect. My scanner was still covered under warranty. They overnighted a brand new one to me before I even knew they were going to replace it! That's how quick they are! Highly recommend them!!!
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    Thuy Nguyen Avatar
    Thuy Nguyen
    12/23/2021
    Purchased Medit i700 from Frank/CAD-Ray and everything has been absolutely top-notch! Great service, quick responses, great training. Very happy with CAD-Ray and our i700!
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    Harrison MacKenzie Avatar
    Harrison MacKenzie
    10/20/2022
    It was very powerful and enlightening experience today to do 2 day sessions with Dr. Armen and Damien. I learned a lot, quite amazed by how much we can do with knowledge and Medit scanner. As usual great support by CAD-RAY always. I absolutely love Medit scanner.
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    dr sheth Avatar
    dr sheth
    8/08/2021
    These guys are great. Always quick to answers questions and trouble shoot. Only a text away...they are spot on. Would purchase from them again in a heart beat......and will soon! We are getting close to adding a second Medit i500 to the office. Everyone whats to use the one we have!
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    Samuel Koth DDS Avatar
    Samuel Koth DDS
    6/19/2020
    Today I had to order new tips and Laura was EXTREMELY helpful, Cad-Ray has all the products you need for digital dentistry and they do Education, if you buy Medit scanner from them they include 12 CE training course. Cant just buy a Lamborghini you have to learn how to drive it!
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    Dr. Terry Zervos, DDS,PA. Avatar
    Dr. Terry Zervos, DDS,PA.
    7/02/2020
    Extremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided me through what I would need. Very impressed. Would recommend!
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    Dan Malloy Avatar
    Dan Malloy
    2/02/2020
    Excellent customer service and product!!
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    North Bakersfield Dental Avatar
    North Bakersfield Dental
    3/16/2022
    Very pleased with Heather :) She has been able to solve any and all issues I may be having, and does so within the same day if not right away!
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    Melissa Poynter Avatar
    Melissa Poynter
    6/16/2022
    I cannot say enough about the support I have received from the beginning. I chose CadRay ultimately because of the support reviews...I can attest first hand...they are all right on...though I have been practicing for more than 35 years, this old dog has been taught a lot of new tricks from the support staff at Cad Ray...Truly impressed with every interaction so far! Thanks
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    arthur lyford Avatar
    arthur lyford
    5/11/2023
    Great ongoing support and customer assistance. Been working with Frank for years, even before cad ray. Always there for any help i ever need. Cad ray support is like no other.
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    Aaron S Avatar
    Aaron S
    1/26/2023
    Nicely done Cad-Ray- Thanks for helping me get back to work! The new i700 is our tech fav!
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    William Huszti Avatar
    William Huszti
    3/03/2022
    Best service and support. Period. The product I purchased (Medit i500) is fantastic, but integrating it into my practice has been super smooth because of the support from Cad-Ray. They not only answer the phone with REAL people, but those people ACTUALLY want to help you. Kind of a novel concept in this day and age. Definitely the best customer service I've experienced from an equipment dealer, and I've purchased equipment from just about all the big companies. Will definitely purchase from them in the future. I highly recommend them.
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    Geoff Seuk Avatar
    Geoff Seuk
    8/07/2022
    I just bought the new Medit i700. I placed the order on Friday, it shipped on Monday, and it arrived on Tuesday. So far it has been a great experience. They also provide a lot of quality videos for learning to use the scanner.
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    Daniel Eley Avatar
    Daniel Eley
    5/05/2021
    Amazing customer service! Excellent on time feedback. Thank you Kaila
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    Engy Hassan Avatar
    Engy Hassan
    12/08/2021
    I had an issue that was due to the Medit settings. Damien logged on remotely to my laptop, and resolved the issue in a couple of minutes. Fantastic service. Thank you.
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    Rich Hirschinger Avatar
    Rich Hirschinger
    8/27/2021
    Got a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed aspects of the dentistry itself. Got a direct line going forward and would recommend cad ray to anyone
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    Mark Sperling Avatar
    Mark Sperling
    8/17/2022
    Fantastic Scanner. Has changed the way I practice dentistry. Opens up more time in my schedule and opens up new methods to allow for more consistent, satisfactory results. Customer service is fantastic. Feels like friends are on the other side of the phone. Good work CAD-Ray!
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    Gunther Heyder Avatar
    Gunther Heyder
    12/08/2021
    Excellent company to work with. Best customer service and technology available. Can't recommend enough!
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    Mark Gaches Avatar
    Mark Gaches
    5/05/2021
    I have had excellent , prompt , customer service and support from the entire team . Especially from Frank DeLuca as I move along the learning curve. His patients and expertise is much appreciated
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    David Wheeler Avatar
    David Wheeler
    1/24/2023
    Horrible experience -My advice; do not use this company unless you don't care to be overcharged and never be reimbursed by your insurance. The secretaries are rude, not helpful and very incompetent. Not to mention the fact that they tell you that you have to pay upfront and they will submit your claim you file to insurance only at the end of the year (for an obscure reason but it is supposed to help you) never before even if you ask. At the end they try to see if you forget about the service at all so they don't submit anything and you NEVER get reimbursed. The company is a fraud, doctors are incompetent and you'll never be able to speak with someone over the phone.
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    Y R Avatar
    Y R
    6/23/2018
    Excellent customer service and support. Kaila was extremely pleasant and professional over the phone. She sent us the replacement part in a timely fashion. Will recommend this product and their business to fellow colleagues. Thanks again!
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    Value Dental Avatar
    Value Dental
    12/06/2021
    I've only worked with this company for a short time but I have found them to be wonderful in every way. Call, emails, and texts are returned very quickly and the equipment that we have purchased works wonderfully. I would highly recommend. Dr Jim Ellis
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    Jim Ellis Avatar
    Jim Ellis
    5/12/2020
    Fantastic! Scanner went down after a few years, and they had a new one in my office the next morning. Highly recommended.
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    Jason Ehtessabian Avatar
    Jason Ehtessabian
    8/26/2021
    I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but you can’t beat the price of the Medit! I would highly recommend this if you are a beginner or pro in digital dentistry!
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    Peipei Yu Avatar
    Peipei Yu
    9/22/2020
    Wayne Glassoff is the go-to guy here! The BEST!!! He is always on it, he helps figuring out exactly what you need, the best way possible. And fast! Great working with CAD-Ray, they have pretty much everything when it comes to digital dentistry. And they give you a damn good support too. Jessica Knott is awesome… training and support, just the BEST! Very satisfied customer here!
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    Luciana Bretz-Pavie Avatar
    Luciana Bretz-Pavie
    2/05/2023
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