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  • SHOP
    • Intra-Oral Scanners and Accessories
    • 3D Printers and Materials
    • Desktop Scanners
    • Milling Machines & Accessories/Tools
    • Milling Materials
      • HASS Dental Materials
      • Vita
      • CAD-Ray Zirconia by Beyond
      • Polishing Kits by Wagner
    • Furnaces & Ovens
    • CBCT, Sensors & X-ray
    • CAD/CAM Software
    • Diode Soft Tissue Lasers
    • Photgrammetry
  • TUTORIAL LIBRARY
    • MEDIT i500,i600,i700,i900
    • Trios By 3shape
    • Shining 3D AoralScan
    • Desktop Scanners
      • Medit T500 Desktop Scanner
      • Shining 3D Desktop Tutorials
    • CBCT Support
      • Guided Surgery
    • 3D Printer Tutorials
      • SprintRay
    • Computer Aided Design (CAD) Software
    • Archived Clinux Tutorials
    • Milling Machine Tutorials
      • DOF CRAFT 5x
  • EVENTS
  • BLOGS
    • Digital Impressions
    • CAD/CAM
    • Implants
    • Digital Orthodontics
    • CT Technology
    • Dental Printing
    • Apnea
    • Desktop Scanners
    • ICam 4D by Imetric
  • CONTACT & SUPPORT
    • About us
    • CONTACT US
    • Facebook Group
    • Upload Files for Armen
  • ACCOUNT
    • 3rd Party Implant Design Service
    • Order Tracking
    • LOG IN/OUT TO PREMIUM WEBSITE
  • $0.00 0 items
  • Matt McReynolds AvatarMatt McReynolds
    These guys are ALWAYS there to help if you get stuck. I’ve been happy with the mill (coritec one) and scanner (i500) I bought from them 2 years ago. I’d do business with them again. - 7/01/2021 
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  • lucas kim Avatarlucas kim
    Ordered some scanner parts. Laura was super helpful and replied very quickly. Great customer service! - 6/02/2022 
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  • Brian Wilkinson AvatarBrian Wilkinson
    This company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same da... read moreThis company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same day milling was tricky for me, but they held my hand the whole way. Can’t go wrong here. read less - 1/06/2024 
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  • Faisal Mir AvatarFaisal Mir
    Exceptional customer service! - 4/11/2025 
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  • Aaron Gelfand AvatarAaron Gelfand
    Worked with Laura and she is incredibly knowledgeable. She gave me all the right advice and steered me in the right direction. Her ongoing support is as good as it gets. I feel like I have a 24 hour team at my beckoning call. For the meat and pot... read moreWorked with Laura and she is incredibly knowledgeable. She gave me all the right advice and steered me in the right direction. Her ongoing support is as good as it gets. I feel like I have a 24 hour team at my beckoning call. For the meat and potatoes. I got an Icam 4D from her and now I am printing all on 4 arches same day surgery at our practice in Denver(NUSET). We are going to put ICams and Trios’ in all our offices thanks to Laura and the Cad-Ray team. If you have any questions about the workflow and the success we are having with the Digital work flow call Laura and I will help you succeed with her product support.Thank you Laura and Cad-Ray! read less - 4/28/2022 
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  • Dr Grace Simco AvatarDr Grace Simco
    I bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They repres... read moreI bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They represent the company very well. read less - 7/05/2022 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Tiffany Lee AvatarTiffany Lee
    This is a unique place because it serves both dentists and patients. For patients, this is an imaging center only. There are no diagnostics done here. There is a dentist on staff, but he is only there for imaging purposes, no diagnosis. As a dentist,... read moreThis is a unique place because it serves both dentists and patients. For patients, this is an imaging center only. There are no diagnostics done here. There is a dentist on staff, but he is only there for imaging purposes, no diagnosis. As a dentist, I would say that to be fair a niche place like this couldn't be expected to bill insurances. They would have to hire an entire separate staff to deal with all the thousands of types of insurances you have. For dentists: This is a great service to your patients because if you do not own a 3d x ray machine, you don't have to invest the $200,000.00, you can refer your patients here and cad ray will send you the digital files. You can also send them files to have custom surgical guides made. The folks who work here go out of their way to explain how things work. If you don't have a doctor, they can refer you to a dentist who can diagnose your problems. I always call ahead to make an appointment. read less - 6/02/2018 
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  • Matt v AvatarMatt v
    Matt Newman was excellent solving a cable problem.! Quick response and good follow up! - 9/11/2024 
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  • John Pisacane AvatarJohn Pisacane
    This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. ... read moreThis is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama. read less - 6/16/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • K. Banani AvatarK. Banani
    Amazing customer service. I haven’t ever worked with a company where there is an issue, you can immediately get help and assistance and so far have not had an issue that CADRAY wasn’t able to fix. They made the process buy buying and maintaining a sc... read moreAmazing customer service. I haven’t ever worked with a company where there is an issue, you can immediately get help and assistance and so far have not had an issue that CADRAY wasn’t able to fix. They made the process buy buying and maintaining a scanner seamless. Highly recommend! read less - 2/23/2024 
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  • Kristian Dietz AvatarKristian Dietz
    My wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner bu... read moreMy wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner but I felt confident in my purchase for a few reasons: 1) Armen had validated the product and was standing behind it... I knew of Armen from DentalTown and had many years of public posts to evaluate his character; 2) Limited demos available at the time; 3) some clinical accuracy data out of Europe that required zooming in on a powerpoint presentation that was recorded second-hand via camera phone ha! SO needless to say, I put a lot of eggs in the "Armen is standing behind this product" basket. We have NOT been disappointed. From personalized service from both Frank and Armen, to our vast success and joy using the product and deciding in late 2018 to buy a second Medit i500, I have nothing but good things to say about the product and Cad-Ray. What a bunch of self-less individuals. Armen has offered to remote in and I even took him up on the offer once and he remoted in immediately to take a look at something. Good luck getting service like this from ANYONE else in the industry. Cheers to digital dentistry with the RIGHT partner. Kristian C. Dietz, DDS read less - 3/08/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Aram Grigoryan AvatarAram Grigoryan
    I'm really grateful with the service CAD-Ray has provided! I'm also very happy with Laura's presentation with the Medit i700, and overall help in choosing the right scanner for my practice. I'm really happy with the scanner and the SprintRay Pro 95 P... read moreI'm really grateful with the service CAD-Ray has provided! I'm also very happy with Laura's presentation with the Medit i700, and overall help in choosing the right scanner for my practice. I'm really happy with the scanner and the SprintRay Pro 95 Printer as well. Thank you. read less - 8/31/2021 
    Medit i700 Image
    Medit i700
  • Bio Solution AvatarBio Solution
    Very great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I h... read moreVery great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I have had. Highly recommend Cad-Ray read less - 1/25/2023 
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  • H C AvatarH C
    I got my 3Dshape scanner, great support , my training with Destany was excellent. Great team!! - 2/15/2024 
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  • Dado Dado AvatarDado Dado
    Frank DeLuca has been great since we bought the scanner! Always there for you and returns his calls asap. Thank you Frank! - 1/25/2023 
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  • Ponciano Melo AvatarPonciano Melo
    If your planning to buy dental oral scanner look for Jon. He will give you a great deal. He is very friendly and knowledgeable about the advantage of Medit I500. AGAIN, Don't forget to look for Jon for your next oral scanner. I highly recommend this ... read moreIf your planning to buy dental oral scanner look for Jon. He will give you a great deal. He is very friendly and knowledgeable about the advantage of Medit I500. AGAIN, Don't forget to look for Jon for your next oral scanner. I highly recommend this guy. read less - 1/09/2021 
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  • Scott Chong AvatarScott Chong
    The i500 has been a game-changer for our orthodontic practice. Patients love not having to do alginate impressions. Records appointments and debands take much less time plus there's significantly less clean-up. And it's fast/easy enough to use tha... read moreThe i500 has been a game-changer for our orthodontic practice. Patients love not having to do alginate impressions. Records appointments and debands take much less time plus there's significantly less clean-up. And it's fast/easy enough to use that we've even been able to train summer interns to scans with zero prior dental experience. Our retainers, nightguards, and sleep apnea appliances all showed improved fit with less chair-side delivery time due to accuracy of the scans. Customer support is top-notch. Whenever we've had issues, we get someone immediately and they either talk us through a fix or login via screenshare to help us directly. They have a great loyalty program which gives significant discounts to upgrade to newer units. We recently took advantage and are excited to try out the new i700, especially since they're now Mac-compatible. Simple version: Great intra-oral scanner, easy to use/operate, intuitive software interface, fantastic support. read less - 8/16/2023 
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  • Jared H AvatarJared H
    Purchasing my medit i700 from Cad-Ray was a great decision. I did my first training with Kaila and she was fantastic! Super knowledgeable, patient and truly helpful in making sure I was ready to hit the ground running with patient care. I put a call ... read morePurchasing my medit i700 from Cad-Ray was a great decision. I did my first training with Kaila and she was fantastic! Super knowledgeable, patient and truly helpful in making sure I was ready to hit the ground running with patient care. I put a call into cad-ray support in the middle of a case and sure enough Kaila was also the one to answer and handle the situation. She jumped right on my computer and had things fixed in a matter of a few minutes. Awesome support, great staff and overall super positive experience with Cad-ray thus far! read less - 5/06/2022 
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  • Mark Gerome AvatarMark Gerome
    When I bought my first scanner a few years ago I was blown away by CAD-RAY’s support! They do a great job of getting you and your team ready to go with it. Frank D. has been a huge help with getting us confident with our scanners and making sure we a... read moreWhen I bought my first scanner a few years ago I was blown away by CAD-RAY’s support! They do a great job of getting you and your team ready to go with it. Frank D. has been a huge help with getting us confident with our scanners and making sure we are taken care of. He and his colleagues at CAD-RAY are always a responsive to our calls. Thank you! read less - 2/21/2023 
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  • jorge lube Avatarjorge lube
    I live in Puerto Rico and Cad-Ray made my decision easy when it comes to purchasing Dental equipment. I decided to call after having connection issues with my i700 and Andy responded immediately. He was very pleasant to work with and within 2 days, r... read moreI live in Puerto Rico and Cad-Ray made my decision easy when it comes to purchasing Dental equipment. I decided to call after having connection issues with my i700 and Andy responded immediately. He was very pleasant to work with and within 2 days, received my brand new cord. I can always always rely on Cad-Ray for their incredible support and highly recommend this company to anyone looking to explore digital dentistry. read less - 12/30/2021 
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  • George W AvatarGeorge W
    Frank DeLuca has been my rep for almost a year and has provided excellent, caring, professional service and with a great attitude. - 1/25/2023 
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  • Inna Vinnikov AvatarInna Vinnikov
    Frank was fantastic in helping me obtain my medit scanner. He answered all of my questions in detail. After the purchase of the scanner, he continued to follow up with me and presently remains a tremendous support with any concerns that may arise. Wa... read moreFrank was fantastic in helping me obtain my medit scanner. He answered all of my questions in detail. After the purchase of the scanner, he continued to follow up with me and presently remains a tremendous support with any concerns that may arise. Was a great experience overall from transitioning my practice into a digital world! read less - 1/25/2023 
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  • David Christensen AvatarDavid Christensen
    I purchased the Medit i500 from Cad-Ray December 2018. I couldn’t be happier with the scanner. The improvements Medit has made over the last 10 months are nothing short of astounding! I can’t imaging what they’ll come up with next.

    As for Cad-Ray...     read moreI purchased the Medit i500 from Cad-Ray December 2018. I couldn’t be happier with the scanner. The improvements Medit has made over the last 10 months are nothing short of astounding! I can’t imaging what they’ll come up with next.

    As for Cad-Ray, their support has been second to none. Never have I experienced the kind of attention and help from any other company. Wether it’s with help installing, computer hardware issues or technical help they respond IMMEDIATELY!

    Armen is also a huge reason why I chose Cad-Ray. No one selling a product has helped me more evolve my scanning technique. He’s quick to respond to questions and issues I feel his service is a huge reason why to buy from CAD-RAY.     read less - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Michelle Duong AvatarMichelle Duong
    Our office is new to using the Meditscan so far we love it. Our rep andy was so detailed and great with the training. Everything has been good so far and easy. Defenitely recommend. - 9/23/2022 
    Medit i700- Includes 36 months of Warranty Image
    Medit i700- Includes 36 months of Warranty
  • Mitchell Rubinstein AvatarMitchell Rubinstein
    I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
    Armen and Frank consider your purchase to be the beginning of your relationship with them, not...     read moreI purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
    Armen and Frank consider your purchase to be the beginning of your relationship with them, not the end. They do their best to make sure you learn everything you need to know in order to get the best possible results .
    They answer calls and messages promptly, and it never takes me very long to get my questions answered.
    I am VERY glad I bought from them, and not from one of the "big box" Dental Mega retailers.     read less - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Allen Mortimer AvatarAllen Mortimer
    So glad we used Cad-Ray. They absolutely helped set everything up and even helped us tremendously when we needed a replacement. We are using the i700 and are thrilled with it! - 11/03/2022 
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  • Daniel Kim AvatarDaniel Kim
    CAD-Ray's online resources and customer support has made my Medit scanner implementation possible without the need for any hands on training. They are full of resources and have expert knowledge. - 7/01/2021 
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  • Brian Jaques AvatarBrian Jaques
    After weeks of research I purchased the i700 through Nick at cad-ray. My office has never used a scanner before and despite the great pricing, this was still a major purchase for me. Nick was incredibly helpful guiding me through the process while an... read moreAfter weeks of research I purchased the i700 through Nick at cad-ray. My office has never used a scanner before and despite the great pricing, this was still a major purchase for me. Nick was incredibly helpful guiding me through the process while answering my many questions. The customer service was very responsive and my friends who have purchased medit scanner were correct that this is the way to go. 5 Stars! read less - 5/08/2021 
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  • Yoav Taub AvatarYoav Taub
    I purchased my Medit from Cad-Ray just prior to Covid and they have been fantastic in getting me the proper training on the machine, both through there 2 day class as well as the many video's they post on the website. I recently purchased some acce... read moreI purchased my Medit from Cad-Ray just prior to Covid and they have been fantastic in getting me the proper training on the machine, both through there 2 day class as well as the many video's they post on the website. I recently purchased some accessories for a different office and they accidently sent it somewhere else. After a quick email they had my stuff at my door within 24 hrs and they threw in a box of tips which I was not expecting (around $300). It is a pleasure to deal with them! read less - 7/19/2021 
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  • Lake Shore Dental of Tempe AvatarLake Shore Dental of Tempe
    Absolutely the best customer service I have ever seen. I couldn't be happier with the service received. I won't be going anywhere else!! Thank you again. - 2/01/2022 
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  • P. Andrew Benson AvatarP. Andrew Benson
    For me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprieta... read moreFor me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprietary posturing than for ensuring full functionality of their products to their usership. Typical dental tech company stuff.
    The real decision was between Medit vs continuing life in analog dentistry. Medit through Cad-ray was really the only choice. Awesome packages , awesome access to free training videos, awesome software updates, awesome access to live support, awesome support staff.
    There's just nothing better in dentistry than to get a great product AND a chance to stick it to the man.     read less - 6/16/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Scot Bruce AvatarScot Bruce
    We found the digital training very informative - 8/20/2021 
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  • A C AvatarA C
    Kaila and Laura were amazing to work with. I would not hesitate to buy again from them. Super helpful/available and one of the best experiences I’ve had making such a big investment in equipment like I had to make for my practice. Way to go Cad Ray f... read moreKaila and Laura were amazing to work with. I would not hesitate to buy again from them. Super helpful/available and one of the best experiences I’ve had making such a big investment in equipment like I had to make for my practice. Way to go Cad Ray for running a solid business! read less - 11/15/2024 
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  • Mehryar Ebrahimi AvatarMehryar Ebrahimi
    Great costumer service. I needed a part for my i700 and they were able to ship overnight. No down time. - 5/06/2022 
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  • Daniel Hwang AvatarDaniel Hwang
    Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500. - 7/18/2020 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Laveen Smiles AvatarLaveen Smiles
    CAD-Ray has the best customer service and support that you will ever receive from any dental company anywhere. I had an issue with a sintering oven I purchased from them. I needed immediate assistance, because I was in the middle of a case. The perso... read moreCAD-Ray has the best customer service and support that you will ever receive from any dental company anywhere. I had an issue with a sintering oven I purchased from them. I needed immediate assistance, because I was in the middle of a case. The person at CAD-RAY who had the knowledge to help me had just gotten into a car accident and was at the ER. Now most companies and people would have said “Sorry, we can’t help right now due to extenuating circumstances.” Not CAD-RAY! That person called me from the ER, in the middle of his personal problems, and gave me the needed information to solve my problem. Exceptional customer service and support is what you will get from CAD-RAY, and it won’t be for a limited time after your purchase. You won’t go wrong with a purchase from CAD-RAY. read less - 1/29/2023 
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  • Daniel Thrall AvatarDaniel Thrall
    I have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the l... read moreI have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the lab is probably my favorite part. Another thing I like is that the company is very open to improvements and listens to what its customers are wanting.
    Cad Ray has a great team working alongside this product and continually updates all of the users on new features or new ways to use existing features. They are extremely responsive to questions and provide fast and competent support to the product that they sell.
    I would recommend both the scanner and the company to anyone looking to get into the digital scanning world.     read less - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • Thomas Lim AvatarThomas Lim
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. The... read more5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.     read less - 10/10/2019 
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
  • Steven Hechtman AvatarSteven Hechtman
    As important as the decision of which scanner to buy (I bought the Medit i500 - why is a separate review) is the decision of who to purchase it from. There is a Medit i500 distributor 5 miles from my office who agreed to lower their price to match C... read moreAs important as the decision of which scanner to buy (I bought the Medit i500 - why is a separate review) is the decision of who to purchase it from. There is a Medit i500 distributor 5 miles from my office who agreed to lower their price to match Cad-Ray. So why did I purchase it from Cad-Ray who is 2000 miles away from my office. Because I did my homework. Because the post purchase training and support offered by Cad-Ray was unmatched by any other dealer I spoke with. Their library of online training videos that came with the purchase is without equal. Bottom Line: I’m glad I purchased the Medit i500 and, with hindsight, I know I made the right choice to purchased it from Cad-Ray! read less - 5/12/2020 
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  • Cody Kriegel AvatarCody Kriegel
    Frank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our pr... read moreFrank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our products. read less - 1/25/2023 
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  • Travis Kendall AvatarTravis Kendall
    This scanner is amazing! It’s hard to believe that it is less then half the price of 3 shape with zero yearly charges. I highly recommend you give it a try! - 10/09/2019 
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
  • AJ Ganir AvatarAJ Ganir
    Cadray has great support and service! They are very responsive to questions. Love the new medit scanner! - 5/06/2021 
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  • Jeff Johnston AvatarJeff Johnston
    Very Helpful, good company to work with. Always been there for me - 3/10/2017 
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  • Armen Mirzayan AvatarArmen Mirzayan
    Finest margins I have ever seen - 6/22/2020 
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
  • Susan Latimer AvatarSusan Latimer
    Cad Ray has always provided me with the best customer support for my Medit scanner. Today, I worked with Destiny. She is quick to respond and identify problems and also great at explaining how to fix them! I highly recommend this company! - 5/01/2025 
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  • Miller Loriaux AvatarMiller Loriaux
    Absolutely love dealing with this company. Purchased two intraoral scanners from them over the last 3 years and the support has been beyond exceptional. Frank patiently walked me through all the basics with many a phone call (to his personal cell p... read moreAbsolutely love dealing with this company. Purchased two intraoral scanners from them over the last 3 years and the support has been beyond exceptional. Frank patiently walked me through all the basics with many a phone call (to his personal cell phone, no less) on the first go round. Whenever we've even had a hint of technical difficulty there is ALWAYS a knowledgeable voice on the other end of the line. After 3 years of use a significant issue came up with the scanner and they went above and beyond to get it back up and running. Was so impressed (and I realized how dependent we've become on a scanner) that I purchased another one.Needed some assistance submitting a Valplast RPD design digitally this week. Damien worked me through it in literally 5 minutes and took the time to optimize my graphics card performance while he was there. Top shelf service.Certainly, the first place I go with any dental tech purchase. read less - 6/04/2022 
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  • AMISH DESAI AvatarAMISH DESAI
    Awesome! Great support. If you are planning on getting a scanner, make sure you have Cad-Ray on your side ! - 4/20/2022 
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  • Brenden Rogers AvatarBrenden Rogers
    This company is excellent. Their knowledge, support, and sincerity is unmatched.Thank you, Frank, Damien, and Jonathan. You guys rock! - 5/08/2025 
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  • Benjamin Polan AvatarBenjamin Polan
    A while ago I became interested in an intra oral scanner for my office especially for dental sleep medicine and TMJ appliances. I searched online for Medit and found cad ray. Laura from Cad-ray quickly responded and set up a zoom meeting so she could... read moreA while ago I became interested in an intra oral scanner for my office especially for dental sleep medicine and TMJ appliances. I searched online for Medit and found cad ray. Laura from Cad-ray quickly responded and set up a zoom meeting so she could demo the unit. Great job at helping me understand. She set up the financing and I got my unit. A few glitches with my internet speed and getting IT to help with my upload and download speeds and I was ready to go. Every time I had a question I texted Laura and almost like she was waiting for my call she responds. We it turned out my unit wasn't just right so she immediately responded we will replace you unit. Laura has been a joy to work with and the customer service given will only encourage me to do business with cad-ray again.
    Benjamin Polan DMD, D,ABDSM     read less - 8/27/2021 
    Medit i700 Image
    Medit i700
  • Mark Evans AvatarMark Evans
    I’d like to tell you a story about CAD-Ray.com.I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little indepe... read moreI’d like to tell you a story about CAD-Ray.com.I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”But they didn’t.Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry milling. It does blocks and pucks. It mills all materials know to man, including Vibranium. It can also fly the space shuttle, and make all your wishes and dreams come true. It’s that good. It came with the laptop, Exocad, all the tools, and all the bells and whistles. It came fully loaded. It came white glove delivered to my office. It came with in office training. It came with the extra bur package. It came with everything and the kitchen sink.So, I paid 36k for a mill, and because of something that was not Cad-Rays fault, they ended up giving me a 60k mill for the same price.In the words of the great Tony Stark: “That’s how Dad did it. That’s how Cad-Ray does it. And it’s worked out pretty well so far.”Thank you Frank Weinstein and Armen Mirzayan for having outstanding customer service and going the extra mile every time. read less - 4/09/2021 
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Home » Meditlink v 2.0.0 and iSan v 1.2.0.0 (February 18 2019) » Release-note-for-Medit-Link-v2.0.0

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Facebook Reviews
  • positive review Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why:

    1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience.

    2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission.

    3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology.

    4. Passion. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer.

    I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray.

    Also, Jesse is a genius in regards to...     read moreCad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why:

    1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience.

    2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission.

    3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology.

    4. Passion. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer.

    I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray.

    Also, Jesse is a genius in regards to all aspect of digital workflows. I’m truly grateful for this company and everyone who I’ve worked with so far.     read less
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    Shant Aharonian Avatar
    Shant Aharonian
    10/07/2022
    positive review Fantastic support and customer service! This is an awesome company. They aren't big box and actually know how to use, trouble shoot and ball out with the products they sell. They only will sell and endorse a good product. They are selective. Whatever they sell they back. And they have your back too. Their support, service and training is industry leading. Also Laura from CadRay is a beast. She's wizard
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    Keon Ahghar Avatar
    Keon Ahghar
    4/23/2022
    positive review Great service even if you own a Primescan. Company is built on customer service. Thanks for the help guys….
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    Ramin Goshtasbi Avatar
    Ramin Goshtasbi
    1/05/2022
    positive review I’ve been using Medit 500 since spring of 2021 and really like it. The support system has been very good so far. I just called yesterday and spoke with Frank Deluca, he was very informative and helpful.
    Facebook Logo
    Maggie Sh Avatar
    Maggie Sh
    12/07/2021
    positive review I’d like to tell you a story about CAD-Ray.com.

    I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”

    Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”

    But they didn’t.

    Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry...     read moreI’d like to tell you a story about CAD-Ray.com.

    I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”

    Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”

    But they didn’t.

    Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry milling. It does blocks and pucks. It mills all materials know to man, including Vibranium. It can also fly the space shuttle, and make all your wishes and dreams come true. It’s that good. It came with the laptop, Exocad, all the tools, and all the bells and whistles. It came fully loaded. It came white glove delivered to my office. It came with in office training. It came with the extra bur package. It came with everything and the kitchen sink.

    So, I paid 36k for a mill, and because of something that was not Cad-Rays fault, they ended up giving me a 60k mill for the same price.

    In the words of the great Tony Stark: “That’s how Dad did it. That’s how Cad-Ray does it. And it’s worked out pretty well so far.”

    Thank you Frank Weinstein and Armen Mirzayan for having outstanding customer service and going the extra mile every time.     read less
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    Mark Evans Avatar
    Mark Evans
    4/02/2021
    positive review I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but you can’t beat the price of the Medit! I would highly recommend this if you are a beginner or pro in digital dentistry!
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    Peipei Yu Avatar
    Peipei Yu
    9/21/2020
    positive review When I decided to purchase a digital scanner I decided on user experience. They have provided the best experience I could have asked for, from online support, Facebook support, and in person courses. There is no better team to buy Medit from period. Do yourself a favor and buy from them if you are in the market for an intraoral scanner.
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    Ernesto Carmona Avatar
    Ernesto Carmona
    6/16/2020
    positive review I’ve been using Medit for close to 2 years. It’s a must for any practice. No evil monthly subscription and great support from CAD ray
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    Dong Lim Avatar
    Dong Lim
    6/16/2020
    positive review Purchased the Medit right before the COVID shut down, which gave us time to train on it by watching all the awesome videos CAD-Ray provides. If I couldn’t figure something out, our questions were answered quickly. Now we’re back and using it like crazy. It’s quick, my assistant picked it up quickly and my cases have been coming back perfect. Super happy with the Medit!
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    Erica Zolnierczyk Avatar
    Erica Zolnierczyk
    6/16/2020
    positive review fantastic support, I always ask random, specific to me, could be found on a training video, questions and they always quickly tell me how to fix my problem.
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    John Allen Avatar
    John Allen
    6/16/2020
    positive review i purchased medit intraoral scanner a year ago, other than the scanner is great, the customer service is outstanding whenever j need help or have a question they are ready instantly to answer my questions, cant ask for better customer service.
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    Karam ALrousan Avatar
    Karam ALrousan
    6/16/2020
    positive review Purchased a Medit i500 from CAD-Ray earlier this year and I really like the scannner. It has great features at a great price point. And the support of the CAD-Ray team has been awesome. They have a great amount of online resources for the DIYers and have helpful employees to help after the sale as well. I highly recommend them.
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    Adam Bond Avatar
    Adam Bond
    6/16/2020
    positive review One of the best companies to work with for dental tech needs. They have a vast video training library that makes the transition easy to digital dentistry. I’ve recommended a few of my colleagues purchase the medit through them. It’s been a great year!
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    Jared Gustafson Avatar
    Jared Gustafson
    6/16/2020
    positive review I bought my Medit I-500 from them. Everything has been been first class, from the training to the customer support. I highly recommend buying through CAD RAY.
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    Cooper Owens Avatar
    Cooper Owens
    6/16/2020
    positive review Love my Medit! Can’t beat the quality, and the price is even better! Also, great people who are always willing to help!
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    Matt Reith Avatar
    Matt Reith
    6/16/2020
    positive review Ive had the medit since 2018. One of the best decisions in dentistry ive made. I met some of the great trend setters in digital dentistry(armen, jonathan ab and others through social media platforms). Medit Has changed The way i practice, live and think! Happy not to have a monthly fee as i did for years. Support is always a message or call away. Would be glad
    To further share my experience with you if u need.
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    Samir Rana Avatar
    Samir Rana
    6/16/2020
    positive review Great product and company. all the help and support you need on their website and Facebook group. recommended them to many of my colleagues and bragged to other reps about how good my deal was compared to what they were offering.
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    Tim Mininger II Avatar
    Tim Mininger II
    6/16/2020
    positive review These guys are the best. They provide so much help and insight with the Medit. I can't say enough great things about them and their continued support. I truly appreciate everything!!
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    Francois Dillinger Avatar
    Francois Dillinger
    6/16/2020
    positive review I bought the Medit i500 and self installed to save $$$. The web site provided great step by step instructions. The Facebook group filled in the gaps. The software has been continuously upgraded and works great for scanning and tracking cases sent and received. My tip for scanning single crowns: While waiting for anesthesia, Scan the upper and lower quadrants and record the bite. Then i delete the tooth to be scanned. That saves time later after tooth preparation. At that time, switch to HD and scan the prep, done!
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    Steve Blank Avatar
    Steve Blank
    6/16/2020
    positive review best customer service on the planet. very easy to use. and always fine tuning to make the user experience better.
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    Deryck Pham Avatar
    Deryck Pham
    6/16/2020
    positive review I am about the worst person when it comes to technology. I decided to get a scanner and chose the Medit due to all the positive comments users had. I haven't used it much-the pandemic started right as I received it, however, the customer service has truly been amazing! I had an online training and a rep checked in with me several times to see if I needed help. I am going to do another online training soon as a refresher. I wouldn't hesitate to recommend this company and scanner to anyone!
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    Lauri Ann Avatar
    Lauri Ann
    6/16/2020
    positive review Our office has been using the Medit scanner for a few months now and are loving it! CAD-Ray was super easy to work with in purchasing the scanner and providing support as needed. Their Facebook forum with the updates and video tutorials are incredibly helpful.
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    Shefali Pilar Avatar
    Shefali Pilar
    6/16/2020
    positive review Armen is a dentist and knows what a dentist need, on other words cad ray sells technology that works for dentists!
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    Jorge Gonzalez Avatar
    Jorge Gonzalez
    6/16/2020
    positive review Awesome service. Bought a Medit and was able to learn how to use it simply by watching Cad-Ray's support and education videos. Three thumbs up!
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    Tommy Han Avatar
    Tommy Han
    6/16/2020
    positive review I got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confident in moving forward with CAD-Ray.
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    Graham Reed Avatar
    Graham Reed
    6/16/2020
    positive review Cadray is excellent and their medit scanner is amazing!
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    Jonathan Van Dyke Avatar
    Jonathan Van Dyke
    6/16/2020
    positive review Great scanner (medit i500) and mill (coritec one). They were great for an open system that allows me to do just about anything.
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    Matt McReynolds Avatar
    Matt McReynolds
    6/16/2020
    positive review I love my medit i-500. Cad-Ray has wonderful customer support, I can not imagine getting a scanner from anyone else. Armen and Frank are great! Thanks again. Will recommend cad-ray to all my friends.
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    Jeff Keh Avatar
    Jeff Keh
    6/16/2020
    positive review Bought a medit 6 months ago and customer service has been nothing short of amazing. Always very responsive and helpful. Great scanner, too!
    Facebook Logo
    Kyle Coffin Avatar
    Kyle Coffin
    6/16/2020
    positive review Cad-ray has been awesome with support and training! I got the medit in 2018 and couldn’t imagine practicing without it! Armen and frank somehow seem to be available at all hours of the day, and I can typically have them remote in same day if I need any help.
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    Mital Patel Avatar
    Mital Patel
    6/16/2020
    positive review Best place to buy a medit i500 from. Great support and an even better community.
    Facebook Logo
    Blake Holt Avatar
    Blake Holt
    6/16/2020
    positive review Great experience purchasing my Medit through them. Always there if I have questions too. Thanks again!
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    Michael Dickerson Avatar
    Michael Dickerson
    6/16/2020
    positive review Cad-Ray is great! Great customer service and they are consistent with their followthrough . Always helpful when you need questions answered and helping to lower the learning curve with newly purchased equipment. I’m very satisfied with my medit i-500 intraoral scanner. Armen and Frank are solid!
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    David Blanco Avatar
    David Blanco
    6/16/2020
    positive review This has been awesome, to be honest I have know idea how to use it but our team members have picked it up so easy!!
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    Chase Funk Avatar
    Chase Funk
    6/16/2020
    positive review I have been very happy with the Medit I purchased from Cad Ray. Everyone has been very helpful and quick to respond to my questions. They have an awesome video library for the medit, I am new to scanning and have really enjoyed the tutorial videos.
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    Mike Davis Avatar
    Mike Davis
    6/16/2020
    positive review Awesome company. The video collection CAD-Ray has put together for their equipment is unparalleled. There is literally no other company that has a library of learning tools like Armen and his team have put together. I highly recommend this company if you are considering making a digital equipment investment. 5 stars!
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    Michael Gagaoudakis Avatar
    Michael Gagaoudakis
    6/16/2020
    positive review Excellent support and price on our medit IOS! Bought a second one a year later. Can always count on Armen and Frank for help when we need it.
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    William Daily Avatar
    William Daily
    6/16/2020
    positive review CAD-Ray is a great resource for all things digital. Knowledgeable team but also able to anticipate your needs and because they’ve done it so many times they seem to know what you need before you do! Definitely the first place to look for digital hardware and integration!
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    Suresh Goel Avatar
    Suresh Goel
    6/16/2020
    positive review Cad ray has been very nice to work with. Excellence service and support since I bought my Medit scanner
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    Rodney Baier Avatar
    Rodney Baier
    6/16/2020
    positive review Great people. Very helpful with anything you need.
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    Nick Boyd Avatar
    Nick Boyd
    6/16/2020
    positive review As a lab we see a lot of scans. Great quality and easy to create great restorations from the Medit offices that send us work.- Jarvis dental lab
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    Linsay N Brandon Jarvis Avatar
    Linsay N Brandon Jarvis
    1/29/2019
    Very Helpful, good company to work with. Always been there for me
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    Jeff Johnston Avatar
    Jeff Johnston
    3/10/2017
    Perfectly Placed Implant course in San Diego was very good. Armen and Brian are excellent lecturers and educators. A lot of practical tips and pearls of wisdom for those getting into cone beam and guided surgery. Would recommend this course highly. Looking forward to other courses that they offer
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    Sarju Patel Avatar
    Sarju Patel
    2/18/2017
    Implant Planning Services Review I Am VERY experienced with "another system" but thought I would give CAD-Ray a try. At at LEAST 1/3 the fee, why not?

    VERY happy. Fit GREAT, surgery was uneventful (the best kind) and I am a believer! This is a great company and great PEOPLE too! 5 stars aren't enough. Just like the Burj Al Arab, this is 7 star!
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    Lance Timmerman Avatar
    Lance Timmerman
    3/03/2015
    positive review Se ve muy bien, aunque yo le tengo, pánico, a los Dentistas, Sorry, pero tengo que ir, Ni modo
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    Esther Quintana Avatar
    Esther Quintana
    2/25/2015
Reviews From Our Shop
  • Just purchased i700 and had training with Andy.
    Andy was very patient and informative . He went through everything and made sure I was comfortable with my equipment before leaving. I am really excited about this new technology.
    Medit i700 - Includes 36 month warranty Image
    Medit i700 - Includes 36 month warranty
    Donghyun Noh Avatar
    Donghyun Noh
    1/05/2023
    Our office is new to using the Meditscan so far we love it. Our rep andy was so detailed and great with the training. Everything has been good so far and easy. Defenitely recommend.
    Medit i700- Includes 36 months of Warranty Image
    Medit i700- Includes 36 months of Warranty
    Michelle Duong Avatar
    Michelle Duong
    9/23/2022
    We are a new user of Medit i600. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. Installation was also easy and straightforward. Our staff is really happy with this new addition to our office. Thank you
    Medit i700- Includes 36 months of Warranty Image
    Medit i700- Includes 36 months of Warranty
    Michelle Duong Avatar
    Michelle Duong
    9/23/2022
    Never had customer care like Cad-Ray, you can't go wrong purchasing through them. Trios is a great scanner. All the reps at Cad-Ray are very knowledgeable and helpful and will make sure you are up and running smoothly. Above and beyond customer service.
    3Shape Trios Intraoral Scanners Image
    3Shape Trios Intraoral Scanners
    jeremiah choi Avatar
    jeremiah choi
    8/27/2022
    I bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They represent the company very well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Dr Grace Simco Avatar
    Dr Grace Simco
    7/05/2022
    Great product at an affordable price, not to mention Andy's help at customer service. Highly recommended.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Franco Picofazzi Avatar
    Franco Picofazzi
    6/23/2022
    Still beginner to use IO scanner. best customer service. Live training was very useful. Andy Nova was great in improving my skill for scanning and showing me all features. Thank you.
    Medit i700 Image
    Medit i700
    Madhavi Chavda Avatar
    Madhavi Chavda
    5/19/2022
    New technology can be intimidating, but this i700 is user friendly and is everything you could ask for in regards to a great scanner. Cad-ray also made the transition easy and smooth. Customer support here is unreal. Telling all my dental buddies about these guys, and plan to make more purchases in the future.
    Medit i700 Image
    Medit i700
    Chase Benson Avatar
    Chase Benson
    4/18/2022
    Andy was very patient and informative during our Medit Training. He made sure that we understood exactly what we needed to know in order to be successful during scans. Since our training we've moved full steam ahead in completing scans for lab fabrications of crowns, bridges, and Invisalign. Thanks so much!!!
    Medit i700 Image
    Medit i700
    Amber Thomas Avatar
    Amber Thomas
    4/05/2022
    Our office has been really happy with the i700 scanner so far. It was really easy to set up and use after watching only, 1-2 of the videos Cad-ray has on the website. Training with Andy was a breeze! Looking forward to taking level 2 training soon.
    Medit i700 Image
    Medit i700
    Maureen Copeland Avatar
    Maureen Copeland
    1/20/2022
    Andy was wonderful with setting everything up and explaining everything. The Medit i700 has been great thus far, easy set up! The only "issue" is that it can be occasionally glitchy.
    Medit i700 Image
    Medit i700
    Jennifer Hastings Avatar
    Jennifer Hastings
    1/11/2022
    Amazing team!

    Andy was amazing with explaining everything needed to be successful with the medit i700 and encouraged me to give CADRAY a call if I have any questions in the future. I have some colleagues that have regarded CADRAY as the gold standard for service and I can now say that I completely agree. Thank you!
    Medit i700 Image
    Medit i700
    Stuart Adam Avatar
    Stuart Adam
    12/27/2021
    I am a new user of Medit i500. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. I ordered it from CADRay. The purchasing process was quick & easy. Installation was also fairly straightforward. The staff is excited about the purchase. Can't wait to use it. Highly recommend purchasing it. Good practice booster.
    Medit i700 Image
    Medit i700
    Anu Isaac Avatar
    Anu Isaac
    12/25/2021
    Cad-Ray has been awesome to work with, very knowledgeable and quick to respond. Nick has been answering all my questions since day 1 and made the entire process of purchasing the Medit i700 a breeze. Can't believe how quick the product shipped and cannot wait to start scanning with it!
    Medit i700 Image
    Medit i700
    Alexandra Lentz Avatar
    Alexandra Lentz
    12/15/2021
    I just ordered my i700 and am
    Very excited to get into the digital world of dentistry and Nick was extremely helpful with answering any questions and helping to put the order together.
    Medit i700 Image
    Medit i700
    Shahnam Shifteh Avatar
    Shahnam Shifteh
    12/09/2021
    I have just recently purchased the Medit i700, and although it is "on its way" I have to comment on the support that I have already received, especially from Nick. He walked me through the benefits and features of the scanner and the transaction was extremely easy. I can only think that the rest of the onboarding will be the same and in six months I will revisit this site and be extremely grateful I made the purchase.
    Medit i700 Image
    Medit i700
    Page Barden Avatar
    Page Barden
    12/09/2021
    As a small office, making the move to digital impression dentistry was a rather large commitment. After much research we settled on the Medit i500. We almost purchased from our implant supplier but were less than impressed with their training and support options. After additional research we found Cad-Ray and couldn't be happier that we purchased from them. Their online tutorials and live support have been second to none. Having such a great support network behind the Medit made the transition and purchase so much better than it could have been had we gone a different route.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    William Neurauter Avatar
    William Neurauter
    11/30/2021
    For a few years I have been hesitating to get an intra oral scanner. I finally made the decision to get one and it turned out to be the best purchase I made in 2021!I love my Medit i700!
    Medit i700 Image
    Medit i700
    Monika Reyes Avatar
    Monika Reyes
    11/23/2021
    Cad-Ray has been super-efficient and very easy to work with! Highly recommend them for Medit sales and support!
    Medit i700 Image
    Medit i700
    David Paquette Avatar
    David Paquette
    11/09/2021
    Just ordered my i700 yesterday and it ships today. Customer support has been amazing in answering all my questions completely. Looking forward to my delivery day like a kid at Christmas.
    Medit i700 Image
    Medit i700
    Ryan Anardi Avatar
    Ryan Anardi
    11/03/2021
    Been using my i700 for a month now and it's been great. The tutorials that Cad-ray provides have been very helpful. This scanner with a fast computer turns out great results.
    Medit i700 Image
    Medit i700
    Brent Hale Avatar
    Brent Hale
    11/01/2021
    Great support services and training from Cad-Ray, they are always very helpful and responsive. I have been using the I500 in my offices for the last two years and loving it.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Micah Bickel Avatar
    Micah Bickel
    11/01/2021
    Going with CAD-RAY and Laura is one of best investment I've made year 2020 ( I have MEDIT 500). Jumping into scanning is something that intimidated me since I am not a techie person and taking PVS impression is something second nature to me. Laura made everything a breeze, she is very accomodating and most importantly responds so fast, I never felt left out. Attending the level 1 course of Armen M. was awesome , learned the basics and it was taught in a way so easy to apply. Since my first scan, I never looked back, thinking to myself , I should have done this earlier. The crowns comes back with little to no adjustements which saves a lot of chair time. Cannot get better than this. Big shout out to CAD-RAY, Laura and Armen
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Evelyn Chan Avatar
    Evelyn Chan
    10/19/2021
    High quality scanner. Super fast. Have been happy with the support that Cad-Ray has offered. I really like the innovative technology that medit allows users to implement into their practice.
    Medit i700 Image
    Medit i700
    Zachary Hickman Avatar
    Zachary Hickman
    10/13/2021
    Couldn't be happier with the support I've gotten from these guys. Trouble-shooting a problem real time so you can call a patient and get them right back in with a solution is extremely hard customer service to match. Thanks a ton and no question where I'll be going for any more purchases!
    Medit i700 Image
    Medit i700
    Eric Bailey Avatar
    Eric Bailey
    10/06/2021
    I purchased the Medit i700 from CAD-Ray back in May and the purchasing process, setting-up and trouble shooting has been extremely easy and straight forward with CAD-Ray. The Medit i700 is one of the best, if not the best, scanner I have used in the past 5 years of using intraoral scanners. Recently I ran into a software issues with my scanner and I am extremely impressed with CAD-Ray and Medit's timely manner in addressing my issue. Within minutes I was on the phone with them and they had my concerns addressed and solved. I previously recommended a few colleagues to CAD-Ray and I will continue to recommend with even greater enthusiasm. I am very pleased with their customer service and the Medit i700. Thank you CAD-Ray!
    Medit i700 Image
    Medit i700
    Zachary Breen Avatar
    Zachary Breen
    9/30/2021
    You guys are great! I have been a Cerec user for about a decade and wanted to expand my horizons. I bought the I700 and have just loved it. We don't do impressions any more, only scanning, even for the full arch. The customer service has been excellent, even though I haven't had any problems with the scanner. I really like the online learning modules, they have been awesome getting me up to speed with the scanner quickly. I am looking forward to some of the in person courses to maximize the usefulness of this scanner. -- Jeff Allred, DDS FAGD DABOI FAAID
    Medit i700 Image
    Medit i700
    jeff-J65 Avatar
    jeff-J65
    9/28/2021
    Medit i700 intraoral scanner is the first scanner that I actually used on my patients. Before I put my hands on it, I had some prejudices against all scanners. They were bulky, laggy in capturing the images, etc. When I finally had the chance to use an intraoral scanner and get introductory training with Laura from CAD-RAY a few weeks ago, I totally changed my view of this product. Very soon, I was able to scan crown, bridge, and even denture cases. Of course, I have had some knowledge about the digital scanner from CEs provided in the past, but being able to apply it in the daily practice in such a short time was beyond my expectations. I would highly recommend MEDIT i700 and training from CAD-RAY.
    Big thanks to Laura!
    -Lei Fu, D.D.S.
    Medit i700 Image
    Medit i700
    Archstone Weatherford Avatar
    Archstone Weatherford
    9/12/2021
    I was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it has been a rewarding and relatively seamless transition to the world of scanning. I never dreamed implementation would have been this easy and its attributed to Laura's skillful training ability. The scanner is wonderful and powerful, but we would have never been able to unlock its potential without her assistance.
    Medit i700 Image
    Medit i700
    ed borio Avatar
    ed borio
    8/31/2021
    I'm really grateful with the service CAD-Ray has provided! I'm also very happy with Laura's presentation with the Medit i700, and overall help in choosing the right scanner for my practice. I'm really happy with the scanner and the SprintRay Pro 95 Printer as well. Thank you.
    Medit i700 Image
    Medit i700
    Aram Grigoryan Avatar
    Aram Grigoryan
    8/31/2021
    The i700 provides amazing ease of use and versatility for any digital restorative application. It’s been game changing for our practice. CAD-Ray’s amazing support and Medit’s constant improvement of the software are revolutionary. I’ve been taking digital impressions for over 15 years with other systems and nothing comes close to the Medit.
    Medit i700 Image
    Medit i700
    Steven Acker Avatar
    Steven Acker
    8/27/2021
    A while ago I became interested in an intra oral scanner for my office especially for dental sleep medicine and TMJ appliances. I searched online for Medit and found cad ray. Laura from Cad-ray quickly responded and set up a zoom meeting so she could demo the unit. Great job at helping me understand. She set up the financing and I got my unit. A few glitches with my internet speed and getting IT to help with my upload and download speeds and I was ready to go. Every time I had a question I texted Laura and almost like she was waiting for my call she responds. We it turned out my unit wasn't just right so she immediately responded we will replace you unit. Laura has been a joy to work with and the customer service given will only encourage me to do business with cad-ray again.
    Benjamin Polan DMD, D,ABDSM
    Medit i700 Image
    Medit i700
    Benjamin Polan Avatar
    Benjamin Polan
    8/27/2021
    The Medit i700 is a game changer in speed and overall comfort for patients. I find it much smaller than other brands and have done almost 50 appliances/aligner cases the past 2 months with no fit issues from my lab. Love this scanner!

    Dr. Sherrick
    Auburn Lakes Orthodontics
    Medit i700 Image
    Medit i700
    blakesherrick-q6S Avatar
    blakesherrick-q6S
    8/24/2021
    I am absolutely in love with my MEDIT i700, as is my entire staff. The Medit i700 is reliable, fast, easy to use and the software is incredibly intuitive. I couldn't be happier with the team at CAD-Ray. They are true professionals, and very hands and responsive in terms of their support and training. Thank you to the entire team.
    Medit i700 Image
    Medit i700
    Nancy Hartrick Avatar
    Nancy Hartrick
    8/24/2021
    My rep Nick at Cad-ray was very helpful in my purchase of the Medit i700. So far, I love the scanner and have no regrets about my purchase. The setup and support from the company have been seamless as well and the purchase process with financing!
    I was considering the new itero as well and happy I got the Medit instead! The lightweight scanner as well as no monthly ongoing fees was what ultimately won me over, as well as the robust software.
    Medit i700 Image
    Medit i700
    Keith Bracy Avatar
    Keith Bracy
    7/21/2021
    I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.
    Medit i700 Image
    Medit i700
    Christopher Godla Avatar
    Christopher Godla
    6/30/2021
    Our orthodontic office is new to scanning and printing, but CAD-Ray, Laura, Medit, and SprintRay have made the whole transition a huge win. Our first scan and print was cleaner than any traditional impression/pour up we've ever produced. On our first full clinic day, we scanned 14 arches and managed to stay on schedule! We were waiting for this technology to be affordable, fast, accurate, and reliable, and we can now say we are there. Thanks for all your help and ongoing support.
    Medit i700 Image
    Medit i700
    Gary Benson Avatar
    Gary Benson
    6/25/2021
    Are you happy with the support and training you have received with our team at CAD-Ray.com?

    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

    NOTE: All testimonials are submitted by verified owners.
    Medit i700 Image
    Medit i700
    Armen Mirzayan Avatar
    Armen Mirzayan
    5/08/2021
    Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Hwang Avatar
    Daniel Hwang
    7/18/2020
    I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Ryan Crain Avatar
    Ryan Crain
    7/16/2020
    Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    michael kim Avatar
    michael kim
    7/09/2020
    One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Dong Lim Avatar
    Dong Lim
    6/29/2020
    Finest margins I have ever seen
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Armen Mirzayan Avatar
    Armen Mirzayan
    6/22/2020
    Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
    Needless to say the medit is awesome.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mark Geddes Avatar
    Mark Geddes
    6/18/2020
    Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    W Timothy Brooks Avatar
    W Timothy Brooks
    6/18/2020
    I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Roopam Garg Avatar
    Roopam Garg
    6/17/2020
    Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Cana Pasierb Avatar
    Cana Pasierb
    6/17/2020
    I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
    - Samantha Brown @ Southern Oak Dental in Conway SC.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Yaqi Mu Avatar
    Yaqi Mu
    6/17/2020
    This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    6/16/2020
    This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Christopher Chin Avatar
    Christopher Chin
    6/16/2020
  • Great products and services. Highly recommended
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Oleg Eisenstein Avatar
    Oleg Eisenstein
    6/16/2020
    This product is the best out there. Do the math and your ROI makes more sense than most products we purchase as dentists. Get on the digital train or you’ll be left behind. This is the best product to make the jump with.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Aaron Olson Avatar
    Aaron Olson
    6/16/2020
    Purchased Medit in 2019. Bang for the buck best investment and will get you started in digital dentistry with ease. No monthly subscriptions and Cad-Ray support is amazing. No regrets.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    kenneth kim Avatar
    kenneth kim
    6/16/2020
    For me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprietary posturing than for ensuring full functionality of their products to their usership. Typical dental tech company stuff.
    The real decision was between Medit vs continuing life in analog dentistry. Medit through Cad-ray was really the only choice. Awesome packages , awesome access to free training videos, awesome software updates, awesome access to live support, awesome support staff.
    There's just nothing better in dentistry than to get a great product AND a chance to stick it to the man.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    P. Andrew Benson Avatar
    P. Andrew Benson
    6/16/2020
    I don't scan in my practice my assist does. She says it's awesome. Better than the trios or cerecs we have had in the past. The image quality while designing cases is amazing. Haven't seated a restoration from it yet but expect it to be great as well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Robert Mabry Avatar
    Robert Mabry
    6/16/2020
    The cad ray team is the best! Jon and Nick offer first class service! I ordered a medit i500 from another supplier and had to cancel my order after it had not arrived within 3 weeks. Placed my order with Jon and Nick, had the scanner to me within 24 hours of purchase. I love my medit! Best scanner on the market!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Steven Polasek Avatar
    Steven Polasek
    6/15/2020
    I Love it !!! I needed to replace my Omnicam because the computer hardware was old and not able to keep up with the software upgrades. The computer upgrade costs from Sirona were cost-prohibitive (another reason why the Medit is so good) and I wasn't about to make the same mistake twice and replace it with another system from Sirona. I was a bit unsure about making a big switch but after speaking with Nick Statly at Cad-Ray, he eliminated all of my reservations and I ordered it. I've used it for the past week and love it. Setting it up and getting it running was simple. I would not describe this as a do it yourself process, it's much easier. If you can make a cup of coffee you can set the scanner up and start making excellent scans. All one needs to do is watch the very well laid out and easy to follow videos and save a lot of money. The image quality and ease of use hands down beats the Omnicam. Also during the current pandemic, I really feel better about being able to cold sterlize the tips vs the omnicam's just "wiping down." I almost hope my desktop scanner craps out so I can get the Medit desktop. I'm glad I listened to you Nick!!!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Robert Loughlin Avatar
    Robert Loughlin
    6/04/2020
    Armen created series of these very helpful videos. They helped us tremendously in breaking into the new scanner we purchased. No matter you just got into digital dentistry or you are quite experienced with different fields of data acquiring or treatment planning, you will find those being tremendous help.
    CAD-Ray.com Membership Image
    CAD-Ray.com Membership
    Ellen Huang Avatar
    Ellen Huang
    5/24/2020
    After using the medit i500 scanner at an office as an employee, I purchased it from Cad-ray,com specifically because of their good reviews and their large, concise training library of videos. I've used CEREC as an instructor at a dental school and bought a used Planscan, Planmill for my private office. Both were hard to learn and the fees and cost associated with training were a bitter pill to swallow after the costs to purchase. The ease of seating restoration was instant. The scanning learning curve is quick. I have easily added occlusal guard scanning, and implant scanning and will be trying a digital denture soon.
    The purchase was easy, the product came quickly and the set-up videos guided me through very necessary adjustments to my Laptop I never knew I needed. Learning the new features with each FREE update is a treat. The DIY option was an extra bonus as the $2000 rebate came without having to ask for it. Cad-ray has delivered more than I expected with the purchase of the fantastic Mediti500 scanner.
    I've included my cart set up. purchased from Amazon for $68. Its stable, has room for the necessities. I've taken it home and back to the office half a dozen times and it transports the scanner safely. It also keeps the cords from being run over. I haven't taken the included 2 day course but look forward too it after Social Distancing mandates are lifted.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Jennifer Ebner Avatar
    Jennifer Ebner
    4/25/2020
    Thank you. Can you share how can I best use this function in my cases ?
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Omar Osman Avatar
    Omar Osman
    4/13/2020
    You can’t merge the dicom in this native software. You can however convert the dicom to a surface stl file and bring that in and merge them.
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Armen Mirzayan Avatar
    Armen Mirzayan
    4/08/2020
    How do you merge the dicom of the patient ?
    Intra-Oral Scan and Face Scan for Smile Analysis Image
    Intra-Oral Scan and Face Scan for Smile Analysis
    Omar Osman Avatar
    Omar Osman
    4/08/2020
    If you like the cart listed above by Thomas Lim, do not buy it from Staples who charges $159.99. Do a google search for it. I just received mine for $89.99. It assembles very easily.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Steven Hechtman Avatar
    Steven Hechtman
    3/31/2020
    The D.I.Y. Medit i500 package was right for me. I bought a nice gaming PC for my 2 operative rooms, downloaded the software, watched some videos, and started scanning. It's really easy to use, my crowns fit better with fewer adjustments, and they cost less because they are made model-less and without impression materials. I will start to see a return on investment in less than 2 years and it makes my work more fun, and I can deliver better results. Armen puts on a 2 day course which is very helpful to refine your technique. Start with watching the videos, scan your employees, and then use it on patients. I considered buying an iTero Element 2 and I'm so glad I didn't. The Medit is smaller, as good or better, and it costs ~$25,000 less over the course of 5 years. Ongoing fees for other scanners are a joke. Medit keeps providing updates that make the software even better and there are no additional charges.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Andrew Cole Avatar
    Andrew Cole
    3/29/2020
    My wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner but I felt confident in my purchase for a few reasons: 1) Armen had validated the product and was standing behind it... I knew of Armen from DentalTown and had many years of public posts to evaluate his character; 2) Limited demos available at the time; 3) some clinical accuracy data out of Europe that required zooming in on a powerpoint presentation that was recorded second-hand via camera phone ha! SO needless to say, I put a lot of eggs in the "Armen is standing behind this product" basket. We have NOT been disappointed. From personalized service from both Frank and Armen, to our vast success and joy using the product and deciding in late 2018 to buy a second Medit i500, I have nothing but good things to say about the product and Cad-Ray. What a bunch of self-less individuals. Armen has offered to remote in and I even took him up on the offer once and he remoted in immediately to take a look at something. Good luck getting service like this from ANYONE else in the industry. Cheers to digital dentistry with the RIGHT partner. Kristian C. Dietz, DDS
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Kristian Dietz Avatar
    Kristian Dietz
    3/08/2020
    I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
    Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING

    I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Farshad Rouhani Avatar
    Farshad Rouhani
    3/01/2020
    I have been suing the Medit i500 scanner for a little over 2 months now and I have had great success. I have used it for implant cases, immediate dentures and single unit crowns.

    What I like the most is that the software is continuously improving and adding new features.

    You really can not ask for more than that! Great product, excellent support and a software development team that listens to their customers feedback!

    Very happy with my purchase!!!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Sherif Gabr Avatar
    Sherif Gabr
    2/26/2020
    I have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with this purchase.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Suresh Goel Avatar
    Suresh Goel
    2/16/2020
    I purchased My first Medit i500 in Sept 2019, fairly easy to set up and learn. I was able to follow the instructions and videos without a problem. I learned tips and trick along the way by following the facebook groups. Anytime help was needed the group at Cad-Ray were quick and sincere finding a solution to problems. I ended up purchasing 2 more i500's in Dec 2019 for my other 2 offices. I didn't think I would enjoy the digital workflow as much as I do. If you on the fence like i was, just do it. get on the facebook groups and post the tips you learn along the way.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Kurt Adamson Avatar
    Kurt Adamson
    1/17/2020
    I love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
    We have omnicam and I hated it, multiple crushes, expensive monthly service fee, horrible support, etc. I was so frustrated and had to look for an alternative. Many mentioned itero to me and I was about to purchase it and suck another monthly fee until I came by Armen’s video about medit on one of the Facebook group in 2018. I was surprised with the image and the speed and started digging more and contacted Frank to explain the scanner more. Ended purchasing it late 2018 and I’m a happy user Since after. The support is excellent, Frank is there when you need any help plus the Facebook community is there to answer anything. Recently, I attended Armen’s course to learn how to mill from the medit and I got shocked by the AI and the options that the software has. This machine is a beast and you won’t regret it getting it from Armen and Frank. They go beyond and not like other salesman or equipments where you are left behind after they sale you and finish their training. We are in 2020 and I still get the same support as I bought it in 2018.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mostafa Koperly Avatar
    Mostafa Koperly
    1/09/2020
    Armen Mirzayan's knowledge base sets CAD-RAY.COM apart from all other digital dental-equipment dealers. Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, and regular product testing, streamlining, and pushing the boundaries of their products - be it software, hardware, or connectivity between various brands. I highly recommend this team if you want to fully utilise your equipment and have the backup needed going forward!
    CAD-Ray.com Membership Image
    CAD-Ray.com Membership
    Asi Cohen Avatar
    Asi Cohen
    11/05/2019
    I've been using this for almost 2 months now and I just love it. At this price point, ROI is a no-brainer. The convenience factor is amazing. I only did the DIY online training and I'm pretty confident doing the scan. I've signed up for the actual course so looking forward to seeing it's greater potentials.
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal Image
    Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal
    ryan ku Avatar
    ryan ku
    10/14/2019
    Just updating my post to show my cart setup. Hope it can help for someone :)
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/12/2019
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone. The fact that one of the employees of Medit (an engineer?) posts on the cad-Ray Facebook group speaks volumes of the vendor-mfg relations.

    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop — it will make a difference in how the scanner performs. I had some slow scans at first but upgraded from 8gb to 32gb ram and also got some coaching from customer service (Frank) to get me up to speed.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) is heavy and sticks to the countertop without needing any adhesive.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/12/2019
    5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
    The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.

    To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

    Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Thomas Lim Avatar
    Thomas Lim
    10/10/2019
    I had 3 Cerec machines and switched to medit. It’s awesome and do not regret the switch one bit. This is the place to buy it bc Armen and Frank are a wealth of knowledge and Frank is awesome with support. He’s always there whenever I need him!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Matt St George Avatar
    Matt St George
    10/10/2019
    Last year when I started looking into the Medit i500 I had my front desk call 3 sellers to get preliminary information. She told me hands down call CAD-RAY and don’t bother with the others. Boy was she right! Frank got us going with all our hardware needs and trained us until all our questions were answered. Then Jonathon and Armen jumped in at our 2 day live training in Baltimore. I still review my notes to implement all the great ideas. When I get myself in a jam time to time CAD-RAY responds immediately and fixes my problem. Best decision I have made in the practice in a long time - Thank you everyone at CAD-RAY!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mary Oliverie Avatar
    Mary Oliverie
    10/09/2019
    I have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the lab is probably my favorite part. Another thing I like is that the company is very open to improvements and listens to what its customers are wanting.
    Cad Ray has a great team working alongside this product and continually updates all of the users on new features or new ways to use existing features. They are extremely responsive to questions and provide fast and competent support to the product that they sell.
    I would recommend both the scanner and the company to anyone looking to get into the digital scanning world.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Thrall Avatar
    Daniel Thrall
    10/09/2019
    I love this scanner. Seriously, how can you fit so much quality into the scanner, software and support and such a low price? Magic?!?! Probably. But, for real, we really like using this scanner and it produces great results. Best dental purchase I've ever made!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Jacob Rogers Avatar
    Jacob Rogers
    10/09/2019
    STOP SEARCHING NOW!
    Best bang for your buck scanner on the market. we have been using out medit for 8 months now. love our crowns, margins are fantastic. almost no adjustments needed at all. maybe one in ten crowns might have to adjust mesial or distal to get crown to drop in. occlusion is always spot on. patients love the technology and WOW factor -"SOOO COOOLLL." customer service is great also! dont waste your money on anythign else. our lab even comments on how easy it is to deal with medit and how good the scans are. they recommend it to their other doctors now as well.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    DERYCK PHAM Avatar
    DERYCK PHAM
    10/09/2019
    Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve. They are always on the cutting edge and releasing new improvements all the time. They are always LISTENING to the customers on how to improve the scanning experience and change accordingly. The customer service is second to none. I highly recommend this scanner but even more highly recommend considering buying the scanner as a result of the great company and PEOPLE that stand behind it.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Gabriel Joel Avatar
    Gabriel Joel
    10/09/2019
    Finally going digital and Cad-Ray was the place to start. Got the Medit i500 and began scanning right away. Now I am doing digital dentures, making my own surgical stents, etc. The support available is the best. "Frank" is always available! :)
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Krupal Chhotu Avatar
    Krupal Chhotu
    10/09/2019
    I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
    Armen and Frank consider your purchase to be the beginning of your relationship with them, not the end. They do their best to make sure you learn everything you need to know in order to get the best possible results .
    They answer calls and messages promptly, and it never takes me very long to get my questions answered.
    I am VERY glad I bought from them, and not from one of the "big box" Dental Mega retailers.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mitchell Rubinstein Avatar
    Mitchell Rubinstein
    10/09/2019
    I purchased the Medit i500 from Cad-Ray December 2018. I couldn’t be happier with the scanner. The improvements Medit has made over the last 10 months are nothing short of astounding! I can’t imaging what they’ll come up with next.

    As for Cad-Ray, their support has been second to none. Never have I experienced the kind of attention and help from any other company. Wether it’s with help installing, computer hardware issues or technical help they respond IMMEDIATELY!

    Armen is also a huge reason why I chose Cad-Ray. No one selling a product has helped me more evolve my scanning technique. He’s quick to respond to questions and issues I feel his service is a huge reason why to buy from CAD-RAY.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    David Christensen Avatar
    David Christensen
    10/09/2019
    This scanner is amazing! It’s hard to believe that it is less then half the price of 3 shape with zero yearly charges. I highly recommend you give it a try!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Travis Kendall Avatar
    Travis Kendall
    10/09/2019
    I purchased my Medit scanner after the ADA meeting in 2018. I did it primarily on the personal recommendation of Armen Mirzayan, the owner of Cad-Ray. I have known Armen for over 15 years (we both were CEREC trainers) and he has always been unbelievably knowledgeable about dental technology and was always moving on the cutting edge.
    When you see Armen's daily FB posts, it’s obvious that he is constantly pushing the envelope and exploring the limits of the Medit and the processes we use to idealize our push towards completely digital dentistry. Medit owners are fortunate to have Armen finding glitches and pushing for improvements in our scanner.
    As far as after sale service, I can’t find a flaw with Cad-Ray. You won’t find a more supportive and dentist-centered company. Armen and Frank do everything to make purchasers happy and back up their sales.
    I’ve heard of horror stories when people shopped elsewhere and only positive comments about Cad-Ray.
    In summary, buy your Medit and other high tech equipment from Cad-Ray, you will be totally satisfied.
    .
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    10/08/2019
    Are you happy with the support and training you have received with our team at CAD-Ray.com?


    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial


    NOTE: All testimonials are submitted by verified owners.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Armen Mirzayan Avatar
    Armen Mirzayan
    10/01/2019
    Are you happy with the support and training you have received with our team at CAD-Ray.com?

    Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

    NOTE: All testimonials are submitted by verified owners.
    Medit i700 Image
    Medit i700
    Armen Mirzayan Avatar
    Armen Mirzayan
    5/08/2021
    Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Daniel Hwang Avatar
    Daniel Hwang
    7/18/2020
    I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Ryan Crain Avatar
    Ryan Crain
    7/16/2020
    Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    michael kim Avatar
    michael kim
    7/09/2020
    One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Dong Lim Avatar
    Dong Lim
    6/29/2020
    Finest margins I have ever seen
    IMES ICORE CORiTEC ONE Image
    IMES ICORE CORiTEC ONE
    Armen Mirzayan Avatar
    Armen Mirzayan
    6/22/2020
    Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
    Needless to say the medit is awesome.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Mark Geddes Avatar
    Mark Geddes
    6/18/2020
    Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    W Timothy Brooks Avatar
    W Timothy Brooks
    6/18/2020
    I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Roopam Garg Avatar
    Roopam Garg
    6/17/2020
    Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Cana Pasierb Avatar
    Cana Pasierb
    6/17/2020
    I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
    - Samantha Brown @ Southern Oak Dental in Conway SC.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    Yaqi Mu Avatar
    Yaqi Mu
    6/17/2020
    This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.
    Medit i500 Intra-Oral Scanner Image
    Medit i500 Intra-Oral Scanner
    John Pisacane Avatar
    John Pisacane
    6/16/2020
    This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate! Image
    Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
    Christopher Chin Avatar
    Christopher Chin
    6/16/2020
Google Reviews
  • The medit is one of the best scanners on the market with the best price. Cad ray's support and training is phenomenal and they are very quick to respond. We work with Laura. Highly recommend.
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    Todd Haskin Avatar
    Todd Haskin
    12/16/2021
    The i500 has been a game-changer for our orthodontic practice. Patients love not having to do alginate impressions. Records appointments and debands take much less time plus there's significantly less clean-up. And it's fast/easy enough to use that we've even been able to train summer interns to scans with zero prior dental experience. Our retainers, nightguards, and sleep apnea appliances all showed improved fit with less chair-side delivery time due to accuracy of the scans. Customer support is top-notch. Whenever we've had issues, we get someone immediately and they either talk us through a fix or login via screenshare to help us directly. They have a great loyalty program which gives significant discounts to upgrade to newer units. We recently took advantage and are excited to try out the new i700, especially since they're now Mac-compatible. Simple version: Great intra-oral scanner, easy to use/operate, intuitive software interface, fantastic support.
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    Scott Chong Avatar
    Scott Chong
    8/16/2023
    Cad-Ray's customer service has been amazing since day one! From getting a quote to setting everything up and doing my first scan. Everyone has been super helpful! Heather Gramley has been awesome, it's like having a tech in my back pocket! They offer tons of training videos and offer one on one training. I would 10/10 recommend them for all of your scanning needs!
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    Ashley Guarisco Avatar
    Ashley Guarisco
    11/21/2022
    Best service and support. Period. The product I purchased (Medit i500) is fantastic, but integrating it into my practice has been super smooth because of the support from Cad-Ray. They not only answer the phone with REAL people, but those people ACTUALLY want to help you. Kind of a novel concept in this day and age. Definitely the best customer service I've experienced from an equipment dealer, and I've purchased equipment from just about all the big companies. Will definitely purchase from them in the future. I highly recommend them.
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    Geoff Seuk Avatar
    Geoff Seuk
    8/07/2022
    I bought a i500 almost a year and a half ago. Sadly it ran into an issue with the cord after over a years use. Cad-ray was extremely quick to diagnose the issue and also send a replacement scanner. The quality and ease of scanning has been great! Also very happy with the customer service.
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    Eric Reum Avatar
    Eric Reum
    6/02/2022
    If you are looking to buy a Medit, you shouldn't look anywhere else to buy it. My Medit i700 was having issues on a Friday and I was able to get Heather from Cad-Ray to troubleshoot the issue. She remoted into my computer to try and troubleshoot the issue and helped with getting Medit on board as well. Once it was confirmed it was a hardware issue, I got sent a BRAND NEW Medit i700 OVERNIGHT.Can you believe that? Service and warranty that Cad-Ray offers is really TOP NOTCH.Highly Recommend Cad-Ray for all things MEDIT. Thank you Heather from Cad-Ray for all your help!!!
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    Anthony Vu Avatar
    Anthony Vu
    2/02/2022
    This summer I decided that it was time to purchase a scanner and train with my team. We could not be more excited as our experience with Laura at Cad-Ray has been just amazing. From the initial sales discussions to the support and training after the purchase I am very thankful to have purchased my Medit scanner from Cad-Ray. Every text and phone call has been given prompt attention and the after the sale support is first rate. It is a pleasure to leave a 5 star review for both the technology and for Laura!
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    robert delaney Avatar
    robert delaney
    12/16/2021
    We have been using an intra-oral scanner (not a medit) in our practice for 4 years and it was decided that we needed to purchase another scanner due to practice growth. After a thorough review we decided on the Medit i700. Due to the great team at Medit I have learned more about scanning 1 week than i received from the other company in 4 years. i700 great price, great scanner and amazing customer service.
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    larry bybee Avatar
    larry bybee
    12/23/2021
    Loving my Medit i700. My crowns have never fit better, and scanning is SOO easy. I started with cad-ray with the i500. The training and support have been second to none. I upgraded to the i700 shortly after it came out, and recently had a warranty issue with the new scanner. immediately after calling them with my problem. A new scanner was overnighted to my office, I was very pleased, and had minimal down time.
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    Jay Arnold DMD Avatar
    Jay Arnold DMD
    4/05/2022
    Best dental equipment company I have ever worked with! Great response and super helpful for any issues even years later.
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    Jacob Masters Avatar
    Jacob Masters
    8/03/2023
    Update to CAD-Ray as this company has morphed into something even better and grander than it was previously. This is the company where you go to when you need a scanner or 3d printer. Their customer service is second to none and their training on scanners is top level. Don't buy your scanners anywhere else because Cad-Ray is the only company who knows how to solve any of your problems and provides the best technical support. I recently had purchased a software to mill crowns from my medit to my MCXL. No body could get it to work.12 months in and I was resigned to it not working and not being able to mill in house. With Cad-Ray's tremendous hard work, we were able to get the milling unit synchronized to the inlab and inlab synchronized to clinux and clinux meshed to medit. I am now milling scanned crowns for the first time in about 12 months. Yay Cad-Ray, Thank you!!!!!
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    Tiffany Lee Avatar
    Tiffany Lee
    3/06/2024
    Purchased Medit i700 from Frank/CAD-Ray and everything has been absolutely top-notch! Great service, quick responses, great training. Very happy with CAD-Ray and our i700!
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    Harrison MacKenzie Avatar
    Harrison MacKenzie
    10/20/2022
    I am a very happy customer, the team behind cad ray, is amazing. Ive had small issues, and tech support is always available. I always call for them to help me use new apps, or updates and they stay on the phone with me all thru out, until fixing the issue. Andy has helped me several times, and he's a really nice guy too, great attitude, doesn't make me feel dumb when I don't understand. Sometimes it feels like he's part of my office team! Thank you Cad Ray, thank you Andy!
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    Diego Humberto Marquez Rodriguez Avatar
    Diego Humberto Marquez Rodriguez
    2/01/2023
    Today I had to order new tips and Laura was EXTREMELY helpful, Cad-Ray has all the products you need for digital dentistry and they do Education, if you buy Medit scanner from them they include 12 CE training course. Cant just buy a Lamborghini you have to learn how to drive it!
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    Dr. Terry Zervos, DDS,PA. Avatar
    Dr. Terry Zervos, DDS,PA.
    7/02/2020
    Ordered some scanner parts. Laura was super helpful and replied very quickly. Great customer service!
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    lucas kim Avatar
    lucas kim
    6/02/2022
    Frank DeLuca from CAD-Ray has been absolutely awesome from day one. Readily available and very knowledgeable to provide support when needed.
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    Alderman Dental Avatar
    Alderman Dental
    1/25/2023
    Excellent customer service and support. Kaila was extremely pleasant and professional over the phone. She sent us the replacement part in a timely fashion. Will recommend this product and their business to fellow colleagues. Thanks again!
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    Value Dental Avatar
    Value Dental
    12/06/2021
    I had a training session with Laila this morning and she was fantastic! Very organized training, easy to follow and was able to get my scanner up and running. Thank you Kaila!
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    Debra Haselton DDS PLC Avatar
    Debra Haselton DDS PLC
    1/06/2022
    New user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people behind the scenes ready to help at every turn. I would recommend this product highly. Happy in PA
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    Shilpa Jobanputra Avatar
    Shilpa Jobanputra
    9/09/2020
    Great products, training and support
    Google Logo
    Micah Bickel Avatar
    Micah Bickel
    11/01/2021
    Cadray has great support and service! They are very responsive to questions. Love the new medit scanner!
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    AJ Ganir Avatar
    AJ Ganir
    5/06/2021
    Cad-Ray has been instrumental in implementing and supporting our experience with scanning. Having scanned previously with other services I can truly say that Cad-Ray takes their clients very seriously and will not leave you hanging. They set the bar very high. Cad-Ray all the way!
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    Paul Crespo Avatar
    Paul Crespo
    12/09/2021
    Had a good experience when purchasing my scanner, it was very easy, and to date after three months of using the scanner no support is a plus, anytime I call me I will answer and troubleshoot
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    JCarlos Mendoza Avatar
    JCarlos Mendoza
    7/10/2022
    Laura has always been so helpful with the medit when we needed assistance or resources. The training she provided the office was invaluable! She is quick to respond whenever we reach out. 13/10 - would recommend her to anyone looking to get a medit scanner.
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    Evan Bedell Avatar
    Evan Bedell
    12/16/2021
    Frank helped me out when 3dbiocad could not help me with my trios issue. Thank you cad-ray.
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    Jordan Bower Avatar
    Jordan Bower
    9/15/2024
    Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.
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    Island Dental Lab Avatar
    Island Dental Lab
    6/23/2020
    Fantastic Scanner. Has changed the way I practice dentistry. Opens up more time in my schedule and opens up new methods to allow for more consistent, satisfactory results. Customer service is fantastic. Feels like friends are on the other side of the phone. Good work CAD-Ray!
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    Gunther Heyder Avatar
    Gunther Heyder
    12/08/2021
    The customer service we have received while working with Frank DeLuca is second to none! He is incredibly knowledgeable and enthusiastic, as well as always available to help with any issues. We are very pleased with CAD-RAY and relationship that they have with their clients.
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    Dixie Jernigan Avatar
    Dixie Jernigan
    1/25/2023
    These guys are ALWAYS there to help if you get stuck. I’ve been happy with the mill (coritec one) and scanner (i500) I bought from them 2 years ago. I’d do business with them again.
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    Matt McReynolds Avatar
    Matt McReynolds
    7/01/2021
    Highly Recommend working with Cad-Ray. Just purchased a MeditI700. So easy to work with. Training with Destaney was awesome.
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    Greg Stepka Avatar
    Greg Stepka
    3/19/2024
    Just got my Medit i700 from CAD-Ray and experienced what everyone raves about, the level of customer service by CAD-Ray. As you know you can buy this scanner from a lot of places but they won't offer you help and support. They called my cell and connected to my laptop and configured everything at 7 PM.. Great great experience.
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    Bob D Avatar
    Bob D
    12/08/2021
    I purchased my medit in April of 2019 from Cad-Ray. The support offered is second to none, and the training videos are some of the best out there. Add to that a great support team that is fast to answer questions and issues, its hard to beat Cad-Ray.
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    Blake Ferando Avatar
    Blake Ferando
    6/19/2020
    Extremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided me through what I would need. Very impressed. Would recommend!
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    Dan Malloy Avatar
    Dan Malloy
    2/02/2020
    I've been fortunate to have had the opportunity to work with Frank DeLuca this past year. He is always pleasant, willing to help, responsive to my questions and extremely knowledgeable. I highly recommend Frank!!
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    Steven Oshins Avatar
    Steven Oshins
    12/16/2021
    Service is extremely quick and on point. Highly recommended to join the Cad Ray facebook group!
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    Jose Morales Avatar
    Jose Morales
    6/01/2022
    Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.
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    Arielle Forbes Avatar
    Arielle Forbes
    6/19/2020
    I have had excellent , prompt , customer service and support from the entire team . Especially from Frank DeLuca as I move along the learning curve. His patients and expertise is much appreciated
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    David Wheeler Avatar
    David Wheeler
    1/24/2023
    The support is even better then the camera itself. I used many other scanners and this is by far the best one. Recommended to many people. Looking to purchase a second one for my practice. The use and results are amazing. No adjustments to the prosthetics at all.
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    Artin Sakhaee Avatar
    Artin Sakhaee
    7/15/2020
    CAD-Ray keeps knocking it out of the park. Upgraded from i500 to i700. Transition was seamless! Thanks again guys!
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    Greg Camfield Avatar
    Greg Camfield
    11/15/2022
    Thank you guys so much. You guys have the absolute best customer service!
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    Andrea Sleep Avatar
    Andrea Sleep
    5/05/2025
    As important as the decision of which scanner to buy (I bought the Medit i500 - why is a separate review) is the decision of who to purchase it from. There is a Medit i500 distributor 5 miles from my office who agreed to lower their price to match Cad-Ray. So why did I purchase it from Cad-Ray who is 2000 miles away from my office. Because I did my homework. Because the post purchase training and support offered by Cad-Ray was unmatched by any other dealer I spoke with. Their library of online training videos that came with the purchase is without equal. Bottom Line: I’m glad I purchased the Medit i500 and, with hindsight, I know I made the right choice to purchased it from Cad-Ray!
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    Steven Hechtman Avatar
    Steven Hechtman
    5/12/2020
    I'm a dentist in Maine and have been working remotely with CAD-RAY for about 5 years. They do all my implant planning and fabrication of surgical guides. I just send them a CBCT image and digital impressions and they take care of all the rest, it couldn't be smoother. I've only had good experiences with CAD-RAY, and am very grateful for this awesome service they offer.
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    A Palmer Avatar
    A Palmer
    6/02/2019
    Super happy with our purchase of the Medit i500 from Cad Ray. Overall its a work horse scanner that has handled anything weve thrown at it. The key to success with it is definitely taking the time to actually learn how to use it after purchase. Cad Ray has an immense library of straight forward education videos that are updated basically daily. I havent done the 2 day course but that is also included in the purchase. You really cant find that sort of service and education with any of the other scanners on the market. Id recommend them to anyone.
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    Rusty Fitton Avatar
    Rusty Fitton
    6/26/2020
    We received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray!- Helena from Elite Dental
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    Steve Acker Avatar
    Steve Acker
    12/23/2021
    Heather Gramely provided excellent costumer support today. She went above and beyond the reason I even called to update our computer and software and aid in warranty information/repairs.
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    Dana Mallard Avatar
    Dana Mallard
    2/08/2022
    CAD-Ray is amazing! Prompt replies, quick delivery, knowledgeable team! I had some cracks on my scanner that I read on their FB group may be a manufacturer's defect. My scanner was still covered under warranty. They overnighted a brand new one to me before I even knew they were going to replace it! That's how quick they are! Highly recommend them!!!
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    Thuy Nguyen Avatar
    Thuy Nguyen
    12/23/2021
    Absolutely love Laura. She was my initial contact and is an amazing resource for any questions even months later. Would highly recommend buying from Cad Ray especially Laura!
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    Anita Madhav Avatar
    Anita Madhav
    6/28/2022
    CAD-RAY has the best customer service. They go above and beyond to make sure you have a good experience with your medit scanner. With most tech companies, the person that answers the phone has to put you on hold for who knows how long before getting you in touch with someone to fix the issue. With CAD-RAY, I called and Heather answered the phone. Heather was able to remotely fix my issue within 30 minutes and have me back up and running. No holds, no waiting!!! I highly recommend.
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    Aaron Sipos Avatar
    Aaron Sipos
    9/01/2022
    Instant support, nice people at Cad-Ray but LOTS of trouble getting CIT 12m same-as-cash approval as offered. CIT fumbled around for 7d in finding credit report. Eventually fed up with inactivity or support after lifting Equifax credit freeze and directed to Experian quagmire of automated phone calling tree.
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    Robin Thoman Avatar
    Robin Thoman
    1/09/2021
    I purchased my Medit i500 scanner almost a year ago from CAD-Ray. Laura and the team there have been so responsive and ready to help. It is so nice to have a person answer the phone and be willing and able to assist!
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    Collins Woodside Avatar
    Collins Woodside
    12/09/2021
  • Truly Great Service. Glad I purchased my scanner here.
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    Sean Landgraf Avatar
    Sean Landgraf
    8/03/2023
    I bought a Medit i500 from Cad-Ray. The service was fantastic. This group also does ongoing training to keep you up to date on how to use the technology.I had a minor issue with hardware and Cad-Ray resolved the issues no questions asked!They have a very active online forum that is supportive. I wouldn’t hesitate to purchase more equipment from them!
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    Michael Pagano (CPT Pagano) Avatar
    Michael Pagano (CPT Pagano)
    10/23/2020
    Danielle was super helpful and kind trouble shooting to get us back up and going very quickly this morning. We appreciate it!
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    Victoria Rinando Avatar
    Victoria Rinando
    4/15/2025
    My Intraoral scanner was not working. It wouldn’t scan, during the scan the screen was completely blue. I contacted Laura and she logged in remotely and took care of the problem. She was extremely helpful and knowledgeable. Thank you Laura for your outstanding service. Thank you.
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    Kristine Keshishyan Avatar
    Kristine Keshishyan
    12/07/2021
    Excellent company to work with. Best customer service and technology available. Can't recommend enough!
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    Mark Gaches Avatar
    Mark Gaches
    5/05/2021
    Cad-Ray customer service is great! Super responsive and efficient.
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    Brandon Jones Avatar
    Brandon Jones
    3/26/2024
    Digital dentistry has changed my work flow for the better and could not imagine going back. So important that I have the support when things don't work as expected. CAD-Ray has been there every step and trust their expertise and knowledge!
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    David Chong Avatar
    David Chong
    4/20/2022
    Jonathan and Nick have been a great tremendous help. They went out of their ways to help me upgrade my Medit i500 even though I didn’t purchase my Medit i500 scanner from them. They are the largest Medit scanner distributor and they have the customers’ interest at heart. They are super responsive to phone calls, emails, and Facebook messages. I highly recommend their services
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    Yen Tran Avatar
    Yen Tran
    9/01/2021
    CAD-Ray has the best customer service and support that you will ever receive from any dental company anywhere. I had an issue with a sintering oven I purchased from them. I needed immediate assistance, because I was in the middle of a case. The person at CAD-RAY who had the knowledge to help me had just gotten into a car accident and was at the ER. Now most companies and people would have said “Sorry, we can’t help right now due to extenuating circumstances.” Not CAD-RAY! That person called me from the ER, in the middle of his personal problems, and gave me the needed information to solve my problem. Exceptional customer service and support is what you will get from CAD-RAY, and it won’t be for a limited time after your purchase. You won’t go wrong with a purchase from CAD-RAY.
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    Laveen Smiles Avatar
    Laveen Smiles
    1/29/2023
    I am beyond impressed with Destaney and Cad-Ray! Despite accidentally throwing away my old scanner, which I was supposed to return, their team went above and beyond to advocate for me. Their exceptional support and understanding turned a stressful situation into a seamless experience. Highly recommend!
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    Thanh Huynh Avatar
    Thanh Huynh
    8/02/2024
    Thanks for delivering amazing courses. Always thinking beyond dentistry. Thanks for sharing all so selflessly.
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    Obdulia Rondon Avatar
    Obdulia Rondon
    11/13/2022
    I got my 3Dshape scanner, great support , my training with Destany was excellent. Great team!!
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    H C Avatar
    H C
    2/15/2024
    I seriously can't believe the amount of support I get from Cad-Ray. I bought a medit scanner 2 months ago through Laura and she was very quick to get it shipped to me. She helped me through the whole process and ensured that I was passed to the right people to train me. They were always available whenever I called, even one time I ran into an emergency after hours and Kaila picked up and saved the night. Very cool how they can remote access to my computer and guide me through as if they were right next to me.I also recently bought an Ackuretta Sol printer with Laura's help and she got me paired up with Jessica for my printer training. Jessica is so awesome! She is very knowledgeable and guided me through a lot of troubleshooting and set me up for success.Thank you guys so much!! I will always refer my friends to you all.
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    Miguel DeLeon Avatar
    Miguel DeLeon
    4/13/2022
    Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why: 1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience. 2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission. 3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology. 4. Passionate. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer. I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray. Also, Jesse is a genius in regards to all aspect of digital workflows. I’m truly grateful for this company and everyone who I’ve worked with so far.
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    Shant Aharonian Avatar
    Shant Aharonian
    10/07/2022
    Fantastic folks. I'm an orthodontist and opened an office in 2020. They helped me find the perfect intraoral scanner to suit my needs. Not too much or too little, and a great price. Every time we have a technical question, a sharp human answers the phone, troubleshoots, and remotes in when needed-- navigating MS updates and graphics card issues. My i500 died this week. They overnighted me a trade-in at a totally reasonable price, and even shipped me a laptop to drive the i600 while I got a new one (they knew my 2020 laptop wouldn't keep up!). CAD-Ray has consistently hit it out of the park.
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    Ravi Sawhney Avatar
    Ravi Sawhney
    4/14/2025
    Can not say enough great things about Cad-Ray. Purchase an intraoral scanner from them and have had to have their support team help out a couple of times. They are top notch! I will be purchasing all of my tech they offer through them
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    Infinite Smiles Avatar
    Infinite Smiles
    7/07/2022
    I just bought my first Intra-oral scanner (Medit I-700). I have demoed scanners from various companies in the past but have been less then thrilled with the applications, scanner ability, ease of use and overall user experience. I feel that now the technology has caught up to where it should be and after reviewing many scanners on the market have decided to go with Medit. The Medit i-700 gives me all the functionality I could want, has an affordable price and works for all the procedures I need it for (scanning for ortho, dentures, partials, crowns, bridges, implants ect.). I love that they continually update their software and most importantly that those upgrades are free to the end users. Another huge plus is that when I have a question I get actually get someone on the phone!! For all these reasons I finally jumped in. I would recommend anyone else to do so as well!
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    Frank Gibbons Avatar
    Frank Gibbons
    5/06/2021
    Choosing an digital intraoral scanner these days can be quite a daunting task. When I reached out to CAD-Ray, as was recommended by many colleagues, I was connected to Frank DeLuca, and he made my decision-making process very simple. Upon receiving my 3shape Trios 4 scanner, Frank and the entire tech support team/customer service were very helpful every step of the way. Frank makes himself available when he can in order to address all of the questions I have regarding the digital workflow. I highly recommend CAD-Ray. It will make your transition to digital scanning a positive experience.
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    Stephen S Avatar
    Stephen S
    1/24/2023
    Got a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed aspects of the dentistry itself. Got a direct line going forward and would recommend cad ray to anyone
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    Mark Sperling Avatar
    Mark Sperling
    8/17/2022
    I have used a medit scanner i purchased from CAD-Ray for a few years now. I've had nothing but great customer service with them, and their facebook group is great for nearly instant feed back before the days end. I actually just bought another scanner from them because they've been awesome to work with and have enjoyed the first one so much. I'm def a long term fan of theirs now.
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    David Forrest Avatar
    David Forrest
    2/20/2024
    I believe many of these reviews must be fake. My experience was extremely poor. I was very excited to get into digital dentistry as Ive been doing analog most of my career. I saw the 5 star reviews and completely put my trust into Cad-Ray. I went ahead and purchased 3 scanners that ended up being completely useless for $60,000. Every one of my associates and myself have found these scanners to be impossible to work with. Do yourself a favor and sign up with a lab that send you a scanner at NO charge and work with it before trusting these people with your hard earned money!
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    Jacques Benchimol Avatar
    Jacques Benchimol
    3/01/2024
    The customer service has been top notch, every single time. I have only good things to say about them.
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    Varghese George Avatar
    Varghese George
    4/05/2022
    Frank and his team have always been ready and able to help us with any issue we’ve come across in the last 2 years since we purchased our mill and equipment from them. Today, Griffen went above and beyond to find a solution to our software issue. I was able to finish a project on time for a patient in pain because of his dedication. “We’ve never had a more helpful team for any of our equipment” was a quote from our head Doctor today. Excellent job Griffen and team!
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    Penelope Lee Avatar
    Penelope Lee
    5/14/2025
    Exceptional customer service
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    Lisa Greenstein Avatar
    Lisa Greenstein
    7/26/2023
    Great help when you need it. Frank, Armen and team will take care of you.
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    Trident Dental Avatar
    Trident Dental
    12/10/2021
    Amazing customer service! Excellent on time feedback. Thank you Kaila
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    Engy Hassan Avatar
    Engy Hassan
    12/08/2021
    I cannot say enough good things about Cad-Ray and the people involved with this organization. I have purchased equipment over the past few years from them and always been amazed at the non-pushy before the sale help and the after the sale support. I have been deciding for the last 2 years to make a big purchase of a mill and sintering furnace and Jon has never made me feel like I was bothering him and never pushed me just to try to get a sale. It really is different from other sales experiences I've had with other companies/sales people.Jesse came out and installed and provided training for our new mill and sintering furnace. He went above and beyond what I was expecting to make sure myself and my team knew how everything works during the training. He has also been great with questions we have had since the installation. I just cannot say enough good things about my experience all around and will definitely be a Cad-Ray customer for many years to come. Thank you Cad-Ray!
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    Reid Stone Avatar
    Reid Stone
    6/15/2022
    A most helpful, detailed, easy to follow, personal primer via Zoom on integrating the i700 scanner into our practice. Well done! Thank you Kaila!
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    Kenneth Gould Avatar
    Kenneth Gould
    5/03/2022
    Excellent customer service and product!!
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    North Bakersfield Dental Avatar
    North Bakersfield Dental
    3/16/2022
    I have been a customer of CAD-Ray for about a year now. We have purchased multiple items from Laura, including exocad software, a milling machine, and the Imetric4d. I can’t express enough how happy we are that we made those purchases through them. The customer service and the fast responses, (especially Laura) has been top notch! At the beginning, just like anything else in dentistry, we needed support and reassurance of the items acquired and all I have to say is a big thank you for an amazing customer service and support!!!! And did I mention that they offer really good financial options? Again, thank you! Looking forward for the next purchase. - The Inspired Dental team in Las Vegas:)
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    vy pham Avatar
    vy pham
    8/31/2021
    Customer support! I've had handfuls of scanners over the years and support has always been the biggest variable. We recently had a scanner bought through and implant company and received limited to no support. Through recommendations from several friends, I purchased a second scanner through cad-ray and had them transfer over our support for the first. I wish I would have done this years ago. Destaney, has been incredible helping us troubleshoot a hardware issue that came up. It was on 3-shapes side but not only did she run it up the ladder there and get us back up and running quickly, but she promptly answered all questions and continuously checked in to make sure things were moving along. I won't purchase from anyone else going forward.
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    Kip Covington Avatar
    Kip Covington
    8/14/2024
    We had an outstanding experience purchasing two Medit scanners. The delivery was timely . The onboarding clean. Laura was dazzling with her acumen and quick solutions . We highly recommend the investment in Cad Ray .Pobanz Orthodontics , Ogden Utah :)
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    John Pobanz Avatar
    John Pobanz
    12/10/2021
    Fantastic! Scanner went down after a few years, and they had a new one in my office the next morning. Highly recommended.
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    Jason Ehtessabian Avatar
    Jason Ehtessabian
    8/26/2021
    Nothing but good things to say about CAD-Ray. All of the education, recommendations, and products they provide are truly the best in digital dentistry at the time.
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    Mike Capio Avatar
    Mike Capio
    6/20/2020
    I always rely on Frank to help with any questions or concerns regarding our printer. The best in tampa.
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    Logan Riggs Avatar
    Logan Riggs
    1/25/2023
    Got Medit scanner from CAD-ray 5 months ago. Today got help from Rayan. Rayan has a lot of patience ,explained everything I asked him . Absolutly satisfied. Great service, great support.
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    Yuriy Yakubov Avatar
    Yuriy Yakubov
    10/19/2023
    Pretty much echoing what everyone else has said. Frank DeLuca and the whole team at CAD-RAY are fantastic. The best customer service and support in dentistry, hands down, not even a close second. We are thrilled with our Medit scanner and will certainly be choosing CAD-RAY for any future purchases.
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    Carter Mitchell Avatar
    Carter Mitchell
    12/30/2021
    Wayne Glassoff is the go-to guy here! The BEST!!! He is always on it, he helps figuring out exactly what you need, the best way possible. And fast! Great working with CAD-Ray, they have pretty much everything when it comes to digital dentistry. And they give you a damn good support too. Jessica Knott is awesome… training and support, just the BEST! Very satisfied customer here!
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    Luciana Bretz-Pavie Avatar
    Luciana Bretz-Pavie
    2/05/2023
    Frank and the CAD-Ray team are fantastic! They go above and beyond to help their doctors be successful. The CAD-Ray team doesn't just sell you a product and leave you high and dry. Frank is always ready to answer questions and offer support when needed. I highly recommend!
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    Lauren Schulte Avatar
    Lauren Schulte
    1/24/2023
    Used CAD-Ray for my Medit scanner purchase, training, and assistance and have had zero problems. They are so quick to respond to inquiries and helping with any minor issues (which have been very minimal). Highly recommend working with this company
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    Wes Buchman Avatar
    Wes Buchman
    8/27/2021
    I would like to let you know that Kaila Larson is excellent communicator, personable, professional and knowledgeableI have had the opportunity to talk to her 3 times and it has always been awesome.Regards,Dr Carlos santos
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    carlos Santos Avatar
    carlos Santos
    4/08/2022
    Every time I need support for my scanner, the Cad-Ray team is there to help. I recently had a question on how to manipulate a scan and export it back to Medit Scan. Damien logged in and helped me out. Problem solved in under five minutes. Awesome service. Thanks Cad-Ray support team!
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    Barton Davis Avatar
    Barton Davis
    3/04/2022
    Nothing but great things to say about Cad-Ray! Excellent customer support from Laura after the purchase of our Medit i500 and the cart from Damien. I’ve been very impressed with the Medit in restoring crown and bridge, as well as fixed hybrids, and learning more of its capabilities each day. We have intentions to buy a second Medit shortly and will definitely be using Cad-ray again.
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    Emerson Gower Avatar
    Emerson Gower
    12/13/2021
    Horrible experience - My advice; do not use this company unless you don't care to be overcharged and never be reimbursed by your insurance. The secretaries are rude, not helpful and very incompetent. Not to mention the fact that they tell you that you have to pay upfront and they will submit your claim you file to insurance only at the end of the year (for an obscure reason but it is supposed to help you) never before even if you ask. At the end they try to see if you forget about the service at all so they don't submit anything and you NEVER get reimbursed. The company is a fraud, doctors are incompetent and you'll never be able to speak with someone over the phone.
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    Y R Avatar
    Y R
    6/26/2018
    I bought a Medit i500 from Cad-Ray. The service was fantastic. This group also does ongoing training to keep you up to date on how to use the technology.I had a minor issue with hardware and Cad-Ray resolved the issues no questions asked!They have a very active online forum that is supportive. I wouldn’t hesitate to purchase more equipment from them!
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    Michael Pagano Avatar
    Michael Pagano
    10/13/2020
    We have been using the Medit i700 for about a year now. Frank and his customer service team has made it a smooth transition. He is always quick to reply and is friendly and professional!
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    Arlington Heights Orthodontics & Pediatric Dentistry Avatar
    Arlington Heights Orthodontics & Pediatric Dentistry
    1/26/2023
    I bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with questions that I had regarding the system.
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    Brent Hale Avatar
    Brent Hale
    12/08/2021
    Service at CAD-Ray has been really great. About 6 months ago I purchased a Medit i700 scanner from them and have been really happy with it. Fortunately, I haven’t run into many problems, but if I need help they are so easy and friendly to work with. When my scanner did stop working, they quickly got me set up with a new one. If I have a computer question, they offer to log in and look at the computer with you. If you’re in the market for an intraoral scanner or any of their other products, I encourage you to talk with them to meet your goals. Thanks CAD-Ray!
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    Jeffrey Martins Avatar
    Jeffrey Martins
    11/04/2022
    Great scanner easy to use with the software. Definitely recommend the i700 scanner. Great customer service from Laura.
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    Rebecca Booth Avatar
    Rebecca Booth
    12/09/2021
    Cad-Ray's support is truly exceptional. While the equipment represents a significant investment, the peace of mind that comes from knowing they stand firmly behind their products is invaluable. Their support team is efficient, professional, and remarkably persistent in ensuring everything runs smoothly. I'm especially grateful to Destaney and Laura for their ongoing assistance- their dedication and expertise have made a world of a difference!
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    Delicate Dentistry Avatar
    Delicate Dentistry
    5/15/2025
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