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Robert Crosby

The i700 is the second scanner I have purchased. It is hands down far superior in terms of quality and ease of use than my first scanner (3M Tru Def). I was hesitant to enter the market again but wanted to mainly for implant reasons. After talking... read more read less - 4/23/2022
George W

Frank DeLuca has been my rep for almost a year and has provided excellent, caring, professional service and with a great attitude. - 1/25/2023
Rebecca Booth

Great scanner easy to use with the software. Definitely recommend the i700 scanner. Great customer service from Laura. - 12/09/2021
Jennifer Hastings

Andy was wonderful with setting everything up and explaining everything. The Medit i700 has been great thus far, easy set up! The only "issue" is that it can be occasionally glitchy. - 1/11/2022

Medit i700
Carter Weber

I had a great experience with CAD RAY. I was lucky enough to have Frank DeLuca come down to my office to demo the Medit I700. Needless to say, we were in love with the technology and the great hands on demo. CAD RAY overnighted me the scanner and we ... read more read less - 12/16/2021
Yoav Taub

I purchased my Medit from Cad-Ray just prior to Covid and they have been fantastic in getting me the proper training on the machine, both through there 2 day class as well as the many video's they post on the website. I recently purchased some acce... read more read less - 7/19/2021
Dr. Terry Zervos, DDS,PA.

Today I had to order new tips and Laura was EXTREMELY helpful, Cad-Ray has all the products you need for digital dentistry and they do Education, if you buy Medit scanner from them they include 12 CE training course. Cant just buy a Lamborghini you h... read more read less - 7/02/2020
lizette aguero

Highly recommended. Ericka help me through all the process when we were having some trouble with our scanner. The help was super fast and secure. She answered all our questions and made sure our scanner were working perfectly. - 4/29/2025
Suresh Patel

Kaila Larson is absolutely the best support person I have ever used. She knows her stuff and is a pleasure to work with. Medit is only as good as the support and SHE MAKES CadRay and Medit an amazing experience! - 1/05/2023
Michelle Duong

Our office is new to using the Meditscan so far we love it. Our rep andy was so detailed and great with the training. Everything has been good so far and easy. Defenitely recommend. - 9/23/2022

Medit i700- Includes 36 months of Warranty
Island Dental Lab

Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work wit... read more read less - 6/23/2020
Ellen Huang

Armen created series of these very helpful videos. They helped us tremendously in breaking into the new scanner we purchased. No matter you just got into digital dentistry or you are quite experienced with different fields of data acquiring or treatm... read more read less - 5/24/2020

CAD-Ray.com Membership
K. Banani

Amazing customer service. I haven’t ever worked with a company where there is an issue, you can immediately get help and assistance and so far have not had an issue that CADRAY wasn’t able to fix. They made the process buy buying and maintaining a sc... read more read less - 2/23/2024
arthur lyford

I cannot say enough about the support I have received from the beginning. I chose CadRay ultimately because of the support reviews...I can attest first hand...they are all right on...though I have been practicing for more than 35 years, this old dog... read more read less - 5/11/2023
carlos Santos

I would like to let you know that Kaila Larson is excellent communicator, personable, professional and knowledgeableI have had the opportunity to talk to her 3 times and it has always been awesome.Regards,Dr Carlos santos - 4/08/2022
Franco Picofazzi

Great product at an affordable price, not to mention Andy's help at customer service. Highly recommended. - 6/23/2022

Medit i500 Intra-Oral Scanner
Mehryar Ebrahimi

Great costumer service. I needed a part for my i700 and they were able to ship overnight. No down time. - 5/06/2022
Shawn Van de Vyver

Most amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purch... read more read less - 6/02/2022
Suresh Goel

I have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with thi... read more read less - 2/16/2020

Medit i500 Intra-Oral Scanner
Brian Jaques

After weeks of research I purchased the i700 through Nick at cad-ray. My office has never used a scanner before and despite the great pricing, this was still a major purchase for me. Nick was incredibly helpful guiding me through the process while an... read more read less - 5/08/2021
Anita Madhav

Absolutely love Laura. She was my initial contact and is an amazing resource for any questions even months later. Would highly recommend buying from Cad Ray especially Laura! - 6/28/2022
Hieu Pham

Been super happy with service from this company. Very responsive, really passionate about their work. - 7/16/2020
Richard Salvatore

I purchased a Medit Scanner from Cad Ray and the entire experience has been phenomenal. Their customer service is top notch and always accessible by text! I have FaceTimed Frank more than once during a hectic day to help me with my scanner. Thanks te... read more read less - 6/19/2020
William Huszti

Nicely done Cad-Ray- Thanks for helping me get back to work! The new i700 is our tech fav! - 3/03/2022
Russell Schafer

Overall great company to work with. They sell wondeful products and give stellar service for a much lower price than any of the supply houses. I can't recommend them enough. - 8/19/2022
Tara Ericson

Very pleased with the EXCELLENT support we have received from Frank DeLuca! Loving our new Medit so far, definitely more user friendly than our previous one. - 6/02/2022
Linsay N Brandon Jarvis

As a lab we see a lot of scans. Great quality and easy to create great restorations from the Medit offices that send us work.- Jarvis dental lab - 1/29/2019
Shilpa Jobanputra

New user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people beh... read more read less - 9/09/2020
Maureen Copeland

Our office has been really happy with the i700 scanner so far. It was really easy to set up and use after watching only, 1-2 of the videos Cad-ray has on the website. Training with Andy was a breeze! Looking forward to taking level 2 training soon. - 1/20/2022

Medit i700
Evan Sachs

Great staff and support when needed! There is a bit of a learning curve like with any new tech, but I highly recommend the Medit i500 and the Cad-Ray staff is great. Special thanks to Laura and Jeff for helping out! You guys rock. Great company and ... read more read less - 11/11/2020
Bio Solution

Very great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I h... read more read less - 1/25/2023
Victoria Rinando

Danielle was super helpful and kind trouble shooting to get us back up and going very quickly this morning. We appreciate it! - 4/15/2025
Jim Ellis

I've only worked with this company for a short time but I have found them to be wonderful in every way. Call, emails, and texts are returned very quickly and the equipment that we have purchased works wonderfully. I would highly recommend. Dr Jim Ell... read more read less - 5/12/2020
Allen Mortimer

So glad we used Cad-Ray. They absolutely helped set everything up and even helped us tremendously when we needed a replacement. We are using the i700 and are thrilled with it! - 11/03/2022
Thomas Lim

5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. The... read more read less - 10/10/2019

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!
Iseoluwa Adedeji

Just got this scanner a few weeks ago. Has changed my workflow. Easy scanner to use. What's truly great is the support behind the product. Whether by call or fb messenger, I have never not been able to reach someone who solved the issue! Very pleas... read more read less - 6/19/2020
Scot White

It's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are try... read more read less - 7/07/2021
Lauren Schulte

Frank and the CAD-Ray team are fantastic! They go above and beyond to help their doctors be successful. The CAD-Ray team doesn't just sell you a product and leave you high and dry. Frank is always ready to answer questions and offer support when need... read more read less - 1/24/2023
Tiffany Lee

Update to CAD-Ray as this company has morphed into something even better and grander than it was previously. This is the company where you go to when you need a scanner or 3d printer. Their customer service is second to none and their training on sca... read more read less - 3/06/2024
Ryan Buckwalter

Couldn't have had a better experience. The training was excellent, and they've been great to work with. I recently had an issue that required a warranty claim. The process was super easy, and completely hassle free. In fact, I'm still in shock at... read more read less - 2/09/2021
Vivek Singh

I have had done business with these guys. I am impressed with their Amazing Customer service. John and Armen are great. I have and will order lots of stuff from them. Kudos to them!!!! - 6/19/2020
Jonathan Van Dyke

Cadray is excellent and their medit scanner is amazing! - 6/16/2020
Kristian Dietz

My wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner bu... read more read less - 3/08/2020

Medit i500 Intra-Oral Scanner
Brian Wilkinson

This company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same da... read more read less - 1/06/2024
Kristine Keshishyan

My Intraoral scanner was not working. It wouldn’t scan, during the scan the screen was completely blue. I contacted Laura and she logged in remotely and took care of the problem. She was extremely helpful and knowledgeable. Thank you Laura for your o... read more read less - 12/07/2021
Karam ALrousan

i purchased medit intraoral scanner a year ago, other than the scanner is great, the customer service is outstanding whenever j need help or have a question they are ready instantly to answer my questions, cant ask for better customer service. - 6/16/2020
Caleb King

Kaila Larson is the support specialist for our office and has been outstanding. She gets back to us quickly with any questions we have, and will log into the computer and fix issues so we don't even have to worry about them. She is extremely knowled... read more read less - 5/25/2022
Dana Mallard

Heather Gramely provided excellent costumer support today. She went above and beyond the reason I even called to update our computer and software and aid in warranty information/repairs. - 2/08/2022
STAR DENTAL CLINIC

This has changed my way of doing things forever. I can’t live without my Medit scanner. I promote it to all my friends like crazy. Support with Cad ray is awesome. They return calls within seconds. The price for scanner is ridiculously good and the ... read more read less - 7/24/2020
Mark Geddes

Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do... read more read less - 6/18/2020

Medit i500 Intra-Oral Scanner

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Name: Medit i700
Brand: Medit
SKU: Medit i5700
Price: 18000 USD
Availability: InStock
Rating: 5 (388 reviews)

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CONTACT US

8400 West Sunset Road
Suite #300
Las Vegas, Nevada 89113

Sales:
(833) CADRAY1
(833) 223-7291
Email: Sales@CAD-Ray.com

Sales:
(833) CADRAY2
(833) 223-7292
Email: Support@CAD-Ray.com

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Upcoming Courses

CLINICAL CASES AND RECENT BLOGS

intraoral medit i500 scanner full arch imagery

Full Arch Imaging With Medit i500 For Clear Aligner Therapy

CAD-RayJuly 10, 2019Digital Impressions,Digital Orthodontics(0)

...

Medit i500 Used For Implant Planning in BlueSkyBio Software

CAD-RayJuly 10, 2019Digital Impressions,Implants(0)

In this case presentation, we scan a patient with the medit i500 for implant planning and restorations in the upper left quadrant. At first, you will notice how the camera...

medit i500 digital implant scanbody feature

Digital Implant Scanbody Finding Tool by Medit i500 Paves The Way For Accurate Implant Impressions

CAD-RayJuly 9, 2019CAD/CAM,Digital Impressions,Implants(0)

The Medit i500 software can now identify a scanbody and digitally place a virtual one in its location. This has a lot of ramifications. For starters, this great opportunity affords...

CORiTEC ONE For The Win! Under 15 Minutes to Mill an EMAX Molar Crown in a Size 14 Block (In Non-Detail Mode)

CAD-RayJune 27, 2019Digital Impressions(0)

Here is the same crown milled in detail in 30 minutes with the additional 0.6 mm drill finishing the intaglio and the occlusal anatomy...

Occlusal Splint – Imaging With Medit i500 and Designed in exocad and Milled in Doowon Milling Machine

CAD-RayJune 25, 2019Digital Impressions,Milling(0)

In this particular case, we designed an occlusal splint for a patient that is a heavy bruxer. We captured the bite by having the patient gently bite down on cotton...

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Facebook Reviews

Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why:

1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience.

2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission.

3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology.

4. Passion. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer.

I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray.

Also, Jesse is a genius in regards to... read more read less

Shant Aharonian
10/07/2022

Fantastic support and customer service! This is an awesome company. They aren't big box and actually know how to use, trouble shoot and ball out with the products they sell. They only will sell and endorse a good product. They are selective. Whatever they sell they back. And they have your back too. Their support, service and training is industry leading. Also Laura from CadRay is a beast. She's wizard

Keon Ahghar
4/23/2022

Great service even if you own a Primescan. Company is built on customer service. Thanks for the help guys….

Ramin Goshtasbi
1/05/2022

I’ve been using Medit 500 since spring of 2021 and really like it. The support system has been very good so far. I just called yesterday and spoke with Frank Deluca, he was very informative and helpful.

Maggie Sh
12/07/2021

I’d like to tell you a story about CAD-Ray.com.

I ordered a VHF N4+ from CadRay. About two weeks after the order was placed, they called me up and said, “VHF just got an exclusive with “The Big Boys” so they are cutting ties with all the little independent distributors. They just called us, and we just found out. What this means is that we won’t be able to provide you service after purchasing the VHF mill that you just bought.”

Now, they could have just left it at that. They could have said, “Sorry, it’s out of our hands.” They could have said, “We appreciate your business, but it’s not our fault.” They could have said, “That’s the way the cookie crumbles.”

But they didn’t.

Frank Weinstein calls me up and tells me that they want to make this right, so they are going to hook me up with a brand new Imes Coritec One+ for the same price as the VHF. The Coritec One+ is like the Mercedes of mills for in-office. This is the new model that just barely came out. It is a 5 axis mill. It does wet and dry... read more read less

Mark Evans
4/02/2021

I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but you can’t beat the price of the Medit! I would highly recommend this if you are a beginner or pro in digital dentistry!

Peipei Yu
9/21/2020

When I decided to purchase a digital scanner I decided on user experience. They have provided the best experience I could have asked for, from online support, Facebook support, and in person courses. There is no better team to buy Medit from period. Do yourself a favor and buy from them if you are in the market for an intraoral scanner.

Ernesto Carmona
6/16/2020

I’ve been using Medit for close to 2 years. It’s a must for any practice. No evil monthly subscription and great support from CAD ray

Dong Lim
6/16/2020

Purchased the Medit right before the COVID shut down, which gave us time to train on it by watching all the awesome videos CAD-Ray provides. If I couldn’t figure something out, our questions were answered quickly. Now we’re back and using it like crazy. It’s quick, my assistant picked it up quickly and my cases have been coming back perfect. Super happy with the Medit!

Erica Zolnierczyk
6/16/2020

fantastic support, I always ask random, specific to me, could be found on a training video, questions and they always quickly tell me how to fix my problem.

John Allen
6/16/2020

i purchased medit intraoral scanner a year ago, other than the scanner is great, the customer service is outstanding whenever j need help or have a question they are ready instantly to answer my questions, cant ask for better customer service.

Karam ALrousan
6/16/2020

Purchased a Medit i500 from CAD-Ray earlier this year and I really like the scannner. It has great features at a great price point. And the support of the CAD-Ray team has been awesome. They have a great amount of online resources for the DIYers and have helpful employees to help after the sale as well. I highly recommend them.

Adam Bond
6/16/2020

One of the best companies to work with for dental tech needs. They have a vast video training library that makes the transition easy to digital dentistry. I’ve recommended a few of my colleagues purchase the medit through them. It’s been a great year!

Jared Gustafson
6/16/2020

I bought my Medit I-500 from them. Everything has been been first class, from the training to the customer support. I highly recommend buying through CAD RAY.

Cooper Owens
6/16/2020

Love my Medit! Can’t beat the quality, and the price is even better! Also, great people who are always willing to help!

Matt Reith
6/16/2020

Ive had the medit since 2018. One of the best decisions in dentistry ive made. I met some of the great trend setters in digital dentistry(armen, jonathan ab and others through social media platforms). Medit Has changed The way i practice, live and think! Happy not to have a monthly fee as i did for years. Support is always a message or call away. Would be glad
To further share my experience with you if u need.

Samir Rana
6/16/2020

Great product and company. all the help and support you need on their website and Facebook group. recommended them to many of my colleagues and bragged to other reps about how good my deal was compared to what they were offering.

Tim Mininger II
6/16/2020

These guys are the best. They provide so much help and insight with the Medit. I can't say enough great things about them and their continued support. I truly appreciate everything!!

Francois Dillinger
6/16/2020

I bought the Medit i500 and self installed to save $$$. The web site provided great step by step instructions. The Facebook group filled in the gaps. The software has been continuously upgraded and works great for scanning and tracking cases sent and received. My tip for scanning single crowns: While waiting for anesthesia, Scan the upper and lower quadrants and record the bite. Then i delete the tooth to be scanned. That saves time later after tooth preparation. At that time, switch to HD and scan the prep, done!

Steve Blank
6/16/2020

best customer service on the planet. very easy to use. and always fine tuning to make the user experience better.

Deryck Pham
6/16/2020

I am about the worst person when it comes to technology. I decided to get a scanner and chose the Medit due to all the positive comments users had. I haven't used it much-the pandemic started right as I received it, however, the customer service has truly been amazing! I had an online training and a rep checked in with me several times to see if I needed help. I am going to do another online training soon as a refresher. I wouldn't hesitate to recommend this company and scanner to anyone!

Lauri Ann
6/16/2020

Our office has been using the Medit scanner for a few months now and are loving it! CAD-Ray was super easy to work with in purchasing the scanner and providing support as needed. Their Facebook forum with the updates and video tutorials are incredibly helpful.

Shefali Pilar
6/16/2020

Armen is a dentist and knows what a dentist need, on other words cad ray sells technology that works for dentists!

Jorge Gonzalez
6/16/2020

Awesome service. Bought a Medit and was able to learn how to use it simply by watching Cad-Ray's support and education videos. Three thumbs up!

Tommy Han
6/16/2020

I got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confident in moving forward with CAD-Ray.

Graham Reed
6/16/2020

Cadray is excellent and their medit scanner is amazing!

Jonathan Van Dyke
6/16/2020

Great scanner (medit i500) and mill (coritec one). They were great for an open system that allows me to do just about anything.

Matt McReynolds
6/16/2020

I love my medit i-500. Cad-Ray has wonderful customer support, I can not imagine getting a scanner from anyone else. Armen and Frank are great! Thanks again. Will recommend cad-ray to all my friends.

Jeff Keh
6/16/2020

Bought a medit 6 months ago and customer service has been nothing short of amazing. Always very responsive and helpful. Great scanner, too!

Kyle Coffin
6/16/2020

Cad-ray has been awesome with support and training! I got the medit in 2018 and couldn’t imagine practicing without it! Armen and frank somehow seem to be available at all hours of the day, and I can typically have them remote in same day if I need any help.

Mital Patel
6/16/2020

Best place to buy a medit i500 from. Great support and an even better community.

Blake Holt
6/16/2020

Great experience purchasing my Medit through them. Always there if I have questions too. Thanks again!

Michael Dickerson
6/16/2020

Cad-Ray is great! Great customer service and they are consistent with their followthrough . Always helpful when you need questions answered and helping to lower the learning curve with newly purchased equipment. I’m very satisfied with my medit i-500 intraoral scanner. Armen and Frank are solid!

David Blanco
6/16/2020

This has been awesome, to be honest I have know idea how to use it but our team members have picked it up so easy!!

Chase Funk
6/16/2020

I have been very happy with the Medit I purchased from Cad Ray. Everyone has been very helpful and quick to respond to my questions. They have an awesome video library for the medit, I am new to scanning and have really enjoyed the tutorial videos.

Mike Davis
6/16/2020

Awesome company. The video collection CAD-Ray has put together for their equipment is unparalleled. There is literally no other company that has a library of learning tools like Armen and his team have put together. I highly recommend this company if you are considering making a digital equipment investment. 5 stars!

Michael Gagaoudakis
6/16/2020

Excellent support and price on our medit IOS! Bought a second one a year later. Can always count on Armen and Frank for help when we need it.

William Daily
6/16/2020

CAD-Ray is a great resource for all things digital. Knowledgeable team but also able to anticipate your needs and because they’ve done it so many times they seem to know what you need before you do! Definitely the first place to look for digital hardware and integration!

Suresh Goel
6/16/2020

Cad ray has been very nice to work with. Excellence service and support since I bought my Medit scanner

Rodney Baier
6/16/2020

Great people. Very helpful with anything you need.

Nick Boyd
6/16/2020

As a lab we see a lot of scans. Great quality and easy to create great restorations from the Medit offices that send us work.- Jarvis dental lab

Linsay N Brandon Jarvis
1/29/2019

Very Helpful, good company to work with. Always been there for me

Jeff Johnston
3/10/2017

Perfectly Placed Implant course in San Diego was very good. Armen and Brian are excellent lecturers and educators. A lot of practical tips and pearls of wisdom for those getting into cone beam and guided surgery. Would recommend this course highly. Looking forward to other courses that they offer

Sarju Patel
2/18/2017

Implant Planning Services Review I Am VERY experienced with "another system" but thought I would give CAD-Ray a try. At at LEAST 1/3 the fee, why not?

VERY happy. Fit GREAT, surgery was uneventful (the best kind) and I am a believer! This is a great company and great PEOPLE too! 5 stars aren't enough. Just like the Burj Al Arab, this is 7 star!

Lance Timmerman
3/03/2015

Se ve muy bien, aunque yo le tengo, pánico, a los Dentistas, Sorry, pero tengo que ir, Ni modo

Esther Quintana
2/25/2015

Reviews From Our Shop

Just purchased i700 and had training with Andy.
Andy was very patient and informative . He went through everything and made sure I was comfortable with my equipment before leaving. I am really excited about this new technology.

Medit i700 - Includes 36 month warranty

Donghyun Noh
1/05/2023

Our office is new to using the Meditscan so far we love it. Our rep andy was so detailed and great with the training. Everything has been good so far and easy. Defenitely recommend.

Medit i700- Includes 36 months of Warranty

Michelle Duong
9/23/2022

We are a new user of Medit i600. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. Installation was also easy and straightforward. Our staff is really happy with this new addition to our office. Thank you

Medit i700- Includes 36 months of Warranty

Michelle Duong
9/23/2022

Never had customer care like Cad-Ray, you can't go wrong purchasing through them. Trios is a great scanner. All the reps at Cad-Ray are very knowledgeable and helpful and will make sure you are up and running smoothly. Above and beyond customer service.

3Shape Trios Intraoral Scanners

jeremiah choi
8/27/2022

I bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They represent the company very well.

Medit i500 Intra-Oral Scanner

Dr Grace Simco
7/05/2022

Great product at an affordable price, not to mention Andy's help at customer service. Highly recommended.

Medit i500 Intra-Oral Scanner

Franco Picofazzi
6/23/2022

Still beginner to use IO scanner. best customer service. Live training was very useful. Andy Nova was great in improving my skill for scanning and showing me all features. Thank you.

Medit i700

Madhavi Chavda
5/19/2022

New technology can be intimidating, but this i700 is user friendly and is everything you could ask for in regards to a great scanner. Cad-ray also made the transition easy and smooth. Customer support here is unreal. Telling all my dental buddies about these guys, and plan to make more purchases in the future.

Medit i700

Chase Benson
4/18/2022

Andy was very patient and informative during our Medit Training. He made sure that we understood exactly what we needed to know in order to be successful during scans. Since our training we've moved full steam ahead in completing scans for lab fabrications of crowns, bridges, and Invisalign. Thanks so much!!!

Medit i700

Amber Thomas
4/05/2022

Our office has been really happy with the i700 scanner so far. It was really easy to set up and use after watching only, 1-2 of the videos Cad-ray has on the website. Training with Andy was a breeze! Looking forward to taking level 2 training soon.

Medit i700

Maureen Copeland
1/20/2022

Andy was wonderful with setting everything up and explaining everything. The Medit i700 has been great thus far, easy set up! The only "issue" is that it can be occasionally glitchy.

Medit i700

Jennifer Hastings
1/11/2022

Amazing team!

Andy was amazing with explaining everything needed to be successful with the medit i700 and encouraged me to give CADRAY a call if I have any questions in the future. I have some colleagues that have regarded CADRAY as the gold standard for service and I can now say that I completely agree. Thank you!

Medit i700

Stuart Adam
12/27/2021

I am a new user of Medit i500. My rep Andy was very good with the training & very detailed & patient with the whole process. The online support is one of the best. I ordered it from CADRay. The purchasing process was quick & easy. Installation was also fairly straightforward. The staff is excited about the purchase. Can't wait to use it. Highly recommend purchasing it. Good practice booster.

Medit i700

Anu Isaac
12/25/2021

Cad-Ray has been awesome to work with, very knowledgeable and quick to respond. Nick has been answering all my questions since day 1 and made the entire process of purchasing the Medit i700 a breeze. Can't believe how quick the product shipped and cannot wait to start scanning with it!

Medit i700

Alexandra Lentz
12/15/2021

I just ordered my i700 and am
Very excited to get into the digital world of dentistry and Nick was extremely helpful with answering any questions and helping to put the order together.

Medit i700

Shahnam Shifteh
12/09/2021

I have just recently purchased the Medit i700, and although it is "on its way" I have to comment on the support that I have already received, especially from Nick. He walked me through the benefits and features of the scanner and the transaction was extremely easy. I can only think that the rest of the onboarding will be the same and in six months I will revisit this site and be extremely grateful I made the purchase.

Medit i700

Page Barden
12/09/2021

As a small office, making the move to digital impression dentistry was a rather large commitment. After much research we settled on the Medit i500. We almost purchased from our implant supplier but were less than impressed with their training and support options. After additional research we found Cad-Ray and couldn't be happier that we purchased from them. Their online tutorials and live support have been second to none. Having such a great support network behind the Medit made the transition and purchase so much better than it could have been had we gone a different route.

Medit i500 Intra-Oral Scanner

William Neurauter
11/30/2021

For a few years I have been hesitating to get an intra oral scanner. I finally made the decision to get one and it turned out to be the best purchase I made in 2021!I love my Medit i700!

Medit i700

Monika Reyes
11/23/2021

Cad-Ray has been super-efficient and very easy to work with! Highly recommend them for Medit sales and support!

Medit i700

David Paquette
11/09/2021

Just ordered my i700 yesterday and it ships today. Customer support has been amazing in answering all my questions completely. Looking forward to my delivery day like a kid at Christmas.

Medit i700

Ryan Anardi
11/03/2021

Been using my i700 for a month now and it's been great. The tutorials that Cad-ray provides have been very helpful. This scanner with a fast computer turns out great results.

Medit i700

Brent Hale
11/01/2021

Great support services and training from Cad-Ray, they are always very helpful and responsive. I have been using the I500 in my offices for the last two years and loving it.

Medit i500 Intra-Oral Scanner

Micah Bickel
11/01/2021

Going with CAD-RAY and Laura is one of best investment I've made year 2020 ( I have MEDIT 500). Jumping into scanning is something that intimidated me since I am not a techie person and taking PVS impression is something second nature to me. Laura made everything a breeze, she is very accomodating and most importantly responds so fast, I never felt left out. Attending the level 1 course of Armen M. was awesome , learned the basics and it was taught in a way so easy to apply. Since my first scan, I never looked back, thinking to myself , I should have done this earlier. The crowns comes back with little to no adjustements which saves a lot of chair time. Cannot get better than this. Big shout out to CAD-RAY, Laura and Armen

Medit i500 Intra-Oral Scanner

Evelyn Chan
10/19/2021

High quality scanner. Super fast. Have been happy with the support that Cad-Ray has offered. I really like the innovative technology that medit allows users to implement into their practice.

Medit i700

Zachary Hickman
10/13/2021

Couldn't be happier with the support I've gotten from these guys. Trouble-shooting a problem real time so you can call a patient and get them right back in with a solution is extremely hard customer service to match. Thanks a ton and no question where I'll be going for any more purchases!

Medit i700

Eric Bailey
10/06/2021

I purchased the Medit i700 from CAD-Ray back in May and the purchasing process, setting-up and trouble shooting has been extremely easy and straight forward with CAD-Ray. The Medit i700 is one of the best, if not the best, scanner I have used in the past 5 years of using intraoral scanners. Recently I ran into a software issues with my scanner and I am extremely impressed with CAD-Ray and Medit's timely manner in addressing my issue. Within minutes I was on the phone with them and they had my concerns addressed and solved. I previously recommended a few colleagues to CAD-Ray and I will continue to recommend with even greater enthusiasm. I am very pleased with their customer service and the Medit i700. Thank you CAD-Ray!

Medit i700

Zachary Breen
9/30/2021

You guys are great! I have been a Cerec user for about a decade and wanted to expand my horizons. I bought the I700 and have just loved it. We don't do impressions any more, only scanning, even for the full arch. The customer service has been excellent, even though I haven't had any problems with the scanner. I really like the online learning modules, they have been awesome getting me up to speed with the scanner quickly. I am looking forward to some of the in person courses to maximize the usefulness of this scanner. -- Jeff Allred, DDS FAGD DABOI FAAID

Medit i700

jeff-J65
9/28/2021

Medit i700 intraoral scanner is the first scanner that I actually used on my patients. Before I put my hands on it, I had some prejudices against all scanners. They were bulky, laggy in capturing the images, etc. When I finally had the chance to use an intraoral scanner and get introductory training with Laura from CAD-RAY a few weeks ago, I totally changed my view of this product. Very soon, I was able to scan crown, bridge, and even denture cases. Of course, I have had some knowledge about the digital scanner from CEs provided in the past, but being able to apply it in the daily practice in such a short time was beyond my expectations. I would highly recommend MEDIT i700 and training from CAD-RAY.
Big thanks to Laura!
-Lei Fu, D.D.S.

Medit i700

Archstone Weatherford
9/12/2021

I was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it has been a rewarding and relatively seamless transition to the world of scanning. I never dreamed implementation would have been this easy and its attributed to Laura's skillful training ability. The scanner is wonderful and powerful, but we would have never been able to unlock its potential without her assistance.

Medit i700

ed borio
8/31/2021

I'm really grateful with the service CAD-Ray has provided! I'm also very happy with Laura's presentation with the Medit i700, and overall help in choosing the right scanner for my practice. I'm really happy with the scanner and the SprintRay Pro 95 Printer as well. Thank you.

Medit i700

Aram Grigoryan
8/31/2021

The i700 provides amazing ease of use and versatility for any digital restorative application. It’s been game changing for our practice. CAD-Ray’s amazing support and Medit’s constant improvement of the software are revolutionary. I’ve been taking digital impressions for over 15 years with other systems and nothing comes close to the Medit.

Medit i700

Steven Acker
8/27/2021

A while ago I became interested in an intra oral scanner for my office especially for dental sleep medicine and TMJ appliances. I searched online for Medit and found cad ray. Laura from Cad-ray quickly responded and set up a zoom meeting so she could demo the unit. Great job at helping me understand. She set up the financing and I got my unit. A few glitches with my internet speed and getting IT to help with my upload and download speeds and I was ready to go. Every time I had a question I texted Laura and almost like she was waiting for my call she responds. We it turned out my unit wasn't just right so she immediately responded we will replace you unit. Laura has been a joy to work with and the customer service given will only encourage me to do business with cad-ray again.
Benjamin Polan DMD, D,ABDSM

Medit i700

Benjamin Polan
8/27/2021

The Medit i700 is a game changer in speed and overall comfort for patients. I find it much smaller than other brands and have done almost 50 appliances/aligner cases the past 2 months with no fit issues from my lab. Love this scanner!

Dr. Sherrick
Auburn Lakes Orthodontics

Medit i700

blakesherrick-q6S
8/24/2021

I am absolutely in love with my MEDIT i700, as is my entire staff. The Medit i700 is reliable, fast, easy to use and the software is incredibly intuitive. I couldn't be happier with the team at CAD-Ray. They are true professionals, and very hands and responsive in terms of their support and training. Thank you to the entire team.

Medit i700

Nancy Hartrick
8/24/2021

My rep Nick at Cad-ray was very helpful in my purchase of the Medit i700. So far, I love the scanner and have no regrets about my purchase. The setup and support from the company have been seamless as well and the purchase process with financing!
I was considering the new itero as well and happy I got the Medit instead! The lightweight scanner as well as no monthly ongoing fees was what ultimately won me over, as well as the robust software.

Medit i700

Keith Bracy
7/21/2021

I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.

Medit i700

Christopher Godla
6/30/2021

Our orthodontic office is new to scanning and printing, but CAD-Ray, Laura, Medit, and SprintRay have made the whole transition a huge win. Our first scan and print was cleaner than any traditional impression/pour up we've ever produced. On our first full clinic day, we scanned 14 arches and managed to stay on schedule! We were waiting for this technology to be affordable, fast, accurate, and reliable, and we can now say we are there. Thanks for all your help and ongoing support.

Medit i700

Gary Benson
6/25/2021

Are you happy with the support and training you have received with our team at CAD-Ray.com?

Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

NOTE: All testimonials are submitted by verified owners.

Medit i700

Armen Mirzayan
5/08/2021

Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.

Medit i500 Intra-Oral Scanner

Daniel Hwang
7/18/2020

I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.

Medit i500 Intra-Oral Scanner

Ryan Crain
7/16/2020

Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.

Medit i500 Intra-Oral Scanner

michael kim
7/09/2020

One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.

IMES ICORE CORiTEC ONE

Dong Lim
6/29/2020

Finest margins I have ever seen

IMES ICORE CORiTEC ONE

Armen Mirzayan
6/22/2020

Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
Needless to say the medit is awesome.

Medit i500 Intra-Oral Scanner

Mark Geddes
6/18/2020

Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.

Medit i500 Intra-Oral Scanner

W Timothy Brooks
6/18/2020

I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!

Medit i500 Intra-Oral Scanner

Roopam Garg
6/17/2020

Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.

Medit i500 Intra-Oral Scanner

Cana Pasierb
6/17/2020

I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
- Samantha Brown @ Southern Oak Dental in Conway SC.

Medit i500 Intra-Oral Scanner

Yaqi Mu
6/17/2020

This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.

Medit i500 Intra-Oral Scanner

John Pisacane
6/16/2020

This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Christopher Chin
6/16/2020
Great products and services. Highly recommended

Medit i500 Intra-Oral Scanner

Oleg Eisenstein
6/16/2020

This product is the best out there. Do the math and your ROI makes more sense than most products we purchase as dentists. Get on the digital train or you’ll be left behind. This is the best product to make the jump with.

Medit i500 Intra-Oral Scanner

Aaron Olson
6/16/2020

Purchased Medit in 2019. Bang for the buck best investment and will get you started in digital dentistry with ease. No monthly subscriptions and Cad-Ray support is amazing. No regrets.

Medit i500 Intra-Oral Scanner

kenneth kim
6/16/2020

For me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprietary posturing than for ensuring full functionality of their products to their usership. Typical dental tech company stuff.
The real decision was between Medit vs continuing life in analog dentistry. Medit through Cad-ray was really the only choice. Awesome packages , awesome access to free training videos, awesome software updates, awesome access to live support, awesome support staff.
There's just nothing better in dentistry than to get a great product AND a chance to stick it to the man.

Medit i500 Intra-Oral Scanner

P. Andrew Benson
6/16/2020

I don't scan in my practice my assist does. She says it's awesome. Better than the trios or cerecs we have had in the past. The image quality while designing cases is amazing. Haven't seated a restoration from it yet but expect it to be great as well.

Medit i500 Intra-Oral Scanner

Robert Mabry
6/16/2020

The cad ray team is the best! Jon and Nick offer first class service! I ordered a medit i500 from another supplier and had to cancel my order after it had not arrived within 3 weeks. Placed my order with Jon and Nick, had the scanner to me within 24 hours of purchase. I love my medit! Best scanner on the market!

Medit i500 Intra-Oral Scanner

Steven Polasek
6/15/2020

I Love it !!! I needed to replace my Omnicam because the computer hardware was old and not able to keep up with the software upgrades. The computer upgrade costs from Sirona were cost-prohibitive (another reason why the Medit is so good) and I wasn't about to make the same mistake twice and replace it with another system from Sirona. I was a bit unsure about making a big switch but after speaking with Nick Statly at Cad-Ray, he eliminated all of my reservations and I ordered it. I've used it for the past week and love it. Setting it up and getting it running was simple. I would not describe this as a do it yourself process, it's much easier. If you can make a cup of coffee you can set the scanner up and start making excellent scans. All one needs to do is watch the very well laid out and easy to follow videos and save a lot of money. The image quality and ease of use hands down beats the Omnicam. Also during the current pandemic, I really feel better about being able to cold sterlize the tips vs the omnicam's just "wiping down." I almost hope my desktop scanner craps out so I can get the Medit desktop. I'm glad I listened to you Nick!!!

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Robert Loughlin
6/04/2020

Armen created series of these very helpful videos. They helped us tremendously in breaking into the new scanner we purchased. No matter you just got into digital dentistry or you are quite experienced with different fields of data acquiring or treatment planning, you will find those being tremendous help.

CAD-Ray.com Membership

Ellen Huang
5/24/2020

After using the medit i500 scanner at an office as an employee, I purchased it from Cad-ray,com specifically because of their good reviews and their large, concise training library of videos. I've used CEREC as an instructor at a dental school and bought a used Planscan, Planmill for my private office. Both were hard to learn and the fees and cost associated with training were a bitter pill to swallow after the costs to purchase. The ease of seating restoration was instant. The scanning learning curve is quick. I have easily added occlusal guard scanning, and implant scanning and will be trying a digital denture soon.
The purchase was easy, the product came quickly and the set-up videos guided me through very necessary adjustments to my Laptop I never knew I needed. Learning the new features with each FREE update is a treat. The DIY option was an extra bonus as the $2000 rebate came without having to ask for it. Cad-ray has delivered more than I expected with the purchase of the fantastic Mediti500 scanner.
I've included my cart set up. purchased from Amazon for $68. Its stable, has room for the necessities. I've taken it home and back to the office half a dozen times and it transports the scanner safely. It also keeps the cords from being run over. I haven't taken the included 2 day course but look forward too it after Social Distancing mandates are lifted.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Jennifer Ebner
4/25/2020

Thank you. Can you share how can I best use this function in my cases ?

Intra-Oral Scan and Face Scan for Smile Analysis

Omar Osman
4/13/2020

You can’t merge the dicom in this native software. You can however convert the dicom to a surface stl file and bring that in and merge them.

Intra-Oral Scan and Face Scan for Smile Analysis

Armen Mirzayan
4/08/2020

How do you merge the dicom of the patient ?

Intra-Oral Scan and Face Scan for Smile Analysis

Omar Osman
4/08/2020

If you like the cart listed above by Thomas Lim, do not buy it from Staples who charges $159.99. Do a google search for it. I just received mine for $89.99. It assembles very easily.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Steven Hechtman
3/31/2020

The D.I.Y. Medit i500 package was right for me. I bought a nice gaming PC for my 2 operative rooms, downloaded the software, watched some videos, and started scanning. It's really easy to use, my crowns fit better with fewer adjustments, and they cost less because they are made model-less and without impression materials. I will start to see a return on investment in less than 2 years and it makes my work more fun, and I can deliver better results. Armen puts on a 2 day course which is very helpful to refine your technique. Start with watching the videos, scan your employees, and then use it on patients. I considered buying an iTero Element 2 and I'm so glad I didn't. The Medit is smaller, as good or better, and it costs ~$25,000 less over the course of 5 years. Ongoing fees for other scanners are a joke. Medit keeps providing updates that make the software even better and there are no additional charges.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Andrew Cole
3/29/2020

My wife and I practice together and bought our first i500 in August of 2018. This was very early on before Armen had a vast number of technique and online support articles in his blog! Little was publicly known at the time about this new scanner but I felt confident in my purchase for a few reasons: 1) Armen had validated the product and was standing behind it... I knew of Armen from DentalTown and had many years of public posts to evaluate his character; 2) Limited demos available at the time; 3) some clinical accuracy data out of Europe that required zooming in on a powerpoint presentation that was recorded second-hand via camera phone ha! SO needless to say, I put a lot of eggs in the "Armen is standing behind this product" basket. We have NOT been disappointed. From personalized service from both Frank and Armen, to our vast success and joy using the product and deciding in late 2018 to buy a second Medit i500, I have nothing but good things to say about the product and Cad-Ray. What a bunch of self-less individuals. Armen has offered to remote in and I even took him up on the offer once and he remoted in immediately to take a look at something. Good luck getting service like this from ANYONE else in the industry. Cheers to digital dentistry with the RIGHT partner. Kristian C. Dietz, DDS

Medit i500 Intra-Oral Scanner

Kristian Dietz
3/08/2020

I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING

I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.

Medit i500 Intra-Oral Scanner

Farshad Rouhani
3/01/2020

I have been suing the Medit i500 scanner for a little over 2 months now and I have had great success. I have used it for implant cases, immediate dentures and single unit crowns.

What I like the most is that the software is continuously improving and adding new features.

You really can not ask for more than that! Great product, excellent support and a software development team that listens to their customers feedback!

Very happy with my purchase!!!

Medit i500 Intra-Oral Scanner

Sherif Gabr
2/26/2020

I have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with this purchase.

Medit i500 Intra-Oral Scanner

Suresh Goel
2/16/2020

I purchased My first Medit i500 in Sept 2019, fairly easy to set up and learn. I was able to follow the instructions and videos without a problem. I learned tips and trick along the way by following the facebook groups. Anytime help was needed the group at Cad-Ray were quick and sincere finding a solution to problems. I ended up purchasing 2 more i500's in Dec 2019 for my other 2 offices. I didn't think I would enjoy the digital workflow as much as I do. If you on the fence like i was, just do it. get on the facebook groups and post the tips you learn along the way.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Kurt Adamson
1/17/2020

I love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
We have omnicam and I hated it, multiple crushes, expensive monthly service fee, horrible support, etc. I was so frustrated and had to look for an alternative. Many mentioned itero to me and I was about to purchase it and suck another monthly fee until I came by Armen’s video about medit on one of the Facebook group in 2018. I was surprised with the image and the speed and started digging more and contacted Frank to explain the scanner more. Ended purchasing it late 2018 and I’m a happy user Since after. The support is excellent, Frank is there when you need any help plus the Facebook community is there to answer anything. Recently, I attended Armen’s course to learn how to mill from the medit and I got shocked by the AI and the options that the software has. This machine is a beast and you won’t regret it getting it from Armen and Frank. They go beyond and not like other salesman or equipments where you are left behind after they sale you and finish their training. We are in 2020 and I still get the same support as I bought it in 2018.

Medit i500 Intra-Oral Scanner

Mostafa Koperly
1/09/2020

Armen Mirzayan's knowledge base sets CAD-RAY.COM apart from all other digital dental-equipment dealers. Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, and regular product testing, streamlining, and pushing the boundaries of their products - be it software, hardware, or connectivity between various brands. I highly recommend this team if you want to fully utilise your equipment and have the backup needed going forward!

CAD-Ray.com Membership

Asi Cohen
11/05/2019

I've been using this for almost 2 months now and I just love it. At this price point, ROI is a no-brainer. The convenience factor is amazing. I only did the DIY online training and I'm pretty confident doing the scan. I've signed up for the actual course so looking forward to seeing it's greater potentials.

Medit i500 Intra-Oral Scanner With $1000 Rebate After 90 Days Nifty Thrifty D.I.Y Deal

ryan ku
10/14/2019

Just updating my post to show my cart setup. Hope it can help for someone :)

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Thomas Lim
10/12/2019

5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone. The fact that one of the employees of Medit (an engineer?) posts on the cad-Ray Facebook group speaks volumes of the vendor-mfg relations.

The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop — it will make a difference in how the scanner performs. I had some slow scans at first but upgraded from 8gb to 32gb ram and also got some coaching from customer service (Frank) to get me up to speed.

To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

Lastly, I purchased “3M Dual Lock Fastener” to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) is heavy and sticks to the countertop without needing any adhesive.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Thomas Lim
10/12/2019

5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.

To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.

Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Thomas Lim
10/10/2019

I had 3 Cerec machines and switched to medit. It’s awesome and do not regret the switch one bit. This is the place to buy it bc Armen and Frank are a wealth of knowledge and Frank is awesome with support. He’s always there whenever I need him!

Medit i500 Intra-Oral Scanner

Matt St George
10/10/2019

Last year when I started looking into the Medit i500 I had my front desk call 3 sellers to get preliminary information. She told me hands down call CAD-RAY and don’t bother with the others. Boy was she right! Frank got us going with all our hardware needs and trained us until all our questions were answered. Then Jonathon and Armen jumped in at our 2 day live training in Baltimore. I still review my notes to implement all the great ideas. When I get myself in a jam time to time CAD-RAY responds immediately and fixes my problem. Best decision I have made in the practice in a long time - Thank you everyone at CAD-RAY!

Medit i500 Intra-Oral Scanner

Mary Oliverie
10/09/2019

I have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the lab is probably my favorite part. Another thing I like is that the company is very open to improvements and listens to what its customers are wanting.
Cad Ray has a great team working alongside this product and continually updates all of the users on new features or new ways to use existing features. They are extremely responsive to questions and provide fast and competent support to the product that they sell.
I would recommend both the scanner and the company to anyone looking to get into the digital scanning world.

Medit i500 Intra-Oral Scanner

Daniel Thrall
10/09/2019

I love this scanner. Seriously, how can you fit so much quality into the scanner, software and support and such a low price? Magic?!?! Probably. But, for real, we really like using this scanner and it produces great results. Best dental purchase I've ever made!

Medit i500 Intra-Oral Scanner

Jacob Rogers
10/09/2019

STOP SEARCHING NOW!
Best bang for your buck scanner on the market. we have been using out medit for 8 months now. love our crowns, margins are fantastic. almost no adjustments needed at all. maybe one in ten crowns might have to adjust mesial or distal to get crown to drop in. occlusion is always spot on. patients love the technology and WOW factor -"SOOO COOOLLL." customer service is great also! dont waste your money on anythign else. our lab even comments on how easy it is to deal with medit and how good the scans are. they recommend it to their other doctors now as well.

Medit i500 Intra-Oral Scanner

DERYCK PHAM
10/09/2019

Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve. They are always on the cutting edge and releasing new improvements all the time. They are always LISTENING to the customers on how to improve the scanning experience and change accordingly. The customer service is second to none. I highly recommend this scanner but even more highly recommend considering buying the scanner as a result of the great company and PEOPLE that stand behind it.

Medit i500 Intra-Oral Scanner

Gabriel Joel
10/09/2019

Finally going digital and Cad-Ray was the place to start. Got the Medit i500 and began scanning right away. Now I am doing digital dentures, making my own surgical stents, etc. The support available is the best. "Frank" is always available! :)

Medit i500 Intra-Oral Scanner

Krupal Chhotu
10/09/2019

I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
Armen and Frank consider your purchase to be the beginning of your relationship with them, not the end. They do their best to make sure you learn everything you need to know in order to get the best possible results .
They answer calls and messages promptly, and it never takes me very long to get my questions answered.
I am VERY glad I bought from them, and not from one of the "big box" Dental Mega retailers.

Medit i500 Intra-Oral Scanner

Mitchell Rubinstein
10/09/2019

I purchased the Medit i500 from Cad-Ray December 2018. I couldn’t be happier with the scanner. The improvements Medit has made over the last 10 months are nothing short of astounding! I can’t imaging what they’ll come up with next.

As for Cad-Ray, their support has been second to none. Never have I experienced the kind of attention and help from any other company. Wether it’s with help installing, computer hardware issues or technical help they respond IMMEDIATELY!

Armen is also a huge reason why I chose Cad-Ray. No one selling a product has helped me more evolve my scanning technique. He’s quick to respond to questions and issues I feel his service is a huge reason why to buy from CAD-RAY.

Medit i500 Intra-Oral Scanner

David Christensen
10/09/2019

This scanner is amazing! It’s hard to believe that it is less then half the price of 3 shape with zero yearly charges. I highly recommend you give it a try!

Medit i500 Intra-Oral Scanner

Travis Kendall
10/09/2019

I purchased my Medit scanner after the ADA meeting in 2018. I did it primarily on the personal recommendation of Armen Mirzayan, the owner of Cad-Ray. I have known Armen for over 15 years (we both were CEREC trainers) and he has always been unbelievably knowledgeable about dental technology and was always moving on the cutting edge.
When you see Armen's daily FB posts, it’s obvious that he is constantly pushing the envelope and exploring the limits of the Medit and the processes we use to idealize our push towards completely digital dentistry. Medit owners are fortunate to have Armen finding glitches and pushing for improvements in our scanner.
As far as after sale service, I can’t find a flaw with Cad-Ray. You won’t find a more supportive and dentist-centered company. Armen and Frank do everything to make purchasers happy and back up their sales.
I’ve heard of horror stories when people shopped elsewhere and only positive comments about Cad-Ray.
In summary, buy your Medit and other high tech equipment from Cad-Ray, you will be totally satisfied.
.

Medit i500 Intra-Oral Scanner

John Pisacane
10/08/2019

Are you happy with the support and training you have received with our team at CAD-Ray.com?

Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

NOTE: All testimonials are submitted by verified owners.

Medit i500 Intra-Oral Scanner

Armen Mirzayan
10/01/2019

Are you happy with the support and training you have received with our team at CAD-Ray.com?

Our business grows much like yours, with referrals and recommendations. We would greatly appreciate a quick review / testimonial

NOTE: All testimonials are submitted by verified owners.

Medit i700

Armen Mirzayan
5/08/2021

Fantastic scanner and best company to buy from. They make sure you are happy with your product. Armen, Frank, and team are the best. High recommendations for CADRAY and the i500.

Medit i500 Intra-Oral Scanner

Daniel Hwang
7/18/2020

I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint.

Medit i500 Intra-Oral Scanner

Ryan Crain
7/16/2020

Great scanner, even better customer support. I text John everyday and he always gets back to me in a timely manner with all my questions.

Medit i500 Intra-Oral Scanner

michael kim
7/09/2020

One of the best investments I’ve made for my office. A fraction of the cost compared to cerec. No monthly club fee. Easy maintenance. Saving a ton on lab costs. Milling and designing crowns is honestly my favorite things to do now.

IMES ICORE CORiTEC ONE

Dong Lim
6/29/2020

Finest margins I have ever seen

IMES ICORE CORiTEC ONE

Armen Mirzayan
6/22/2020

Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
Needless to say the medit is awesome.

Medit i500 Intra-Oral Scanner

Mark Geddes
6/18/2020

Excellent fast color scanner. A great improvement over my old proprietary scanner. Easy to learn software and great free technical support.

Medit i500 Intra-Oral Scanner

W Timothy Brooks
6/18/2020

I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!

Medit i500 Intra-Oral Scanner

Roopam Garg
6/17/2020

Cad-Ray has been excellent with support and training. They respond promptly and have a vested interest in your success with the products that they supply.

Medit i500 Intra-Oral Scanner

Cana Pasierb
6/17/2020

I absolutely love using the Medit i500 Intra-oral scanner!!! The i500 scanner is small and easy to use on all patients. It is fast and gives a very clear image. I also think its very cool that you can change the music setting to whatever song you may like! I have used a few different scanners since i have been a dental assistant and have had several complications as far as: how long the scanner would take to load the image, The scanner not catching the image and even the system constantly kicking me out. With the i500 intra-oral scanner i have the BEST experience. I am happy and my patients are happier! I recommend the Medit i500 Intra-oral scanner to anyone who has never used it before! You wont be disappointed! 5 Stars for sure!!!!
- Samantha Brown @ Southern Oak Dental in Conway SC.

Medit i500 Intra-Oral Scanner

Yaqi Mu
6/17/2020

This is my second review. I posted the first after having Medit for about 9 months. Loved it then, had great success with using the scanner to take full arch scans for clear aligner therapy, study models, removable partials, and crown and bridge. Have kept using it and am still very happy with the Medit and with Cad-Ray. The scanner takes care of so many things in a way that impresses patients and pleases lab techs. Whenever I hit a computer glitch, I call Armen, Frank or any other members of the gang and my problems are solved quickly and without drama.

Medit i500 Intra-Oral Scanner

John Pisacane
6/16/2020

This was my intro into intraoral scanning and I did research for quite awhile. The i500 and the team at Cad Ray are top notch. The company has done such a great job putting this scanner in the ranks of the premier ones. With constant updates it gets better and better (though I’m still behind on updates). My crowns have never been better. They drop right in with no models. I didn’t believe it but I’m loving digital dentistry. I can’t wait to go to the class after COVID calms down!

Medit i500 Intra-Oral Scanner for the D.I.Y. Dentist - Get this scanner for $16,000 after our rebate!

Christopher Chin
6/16/2020

Google Reviews

Very happy with my Sprint Ray 3D printer. Frank D. went above and beyond with training my team on how to use it. He offered remote training as a courtesy and followed up to make sure we were ok. Highly recommend!

Dwayne Bodie
1/25/2023

Nothing but great things to say about Cad-Ray! Excellent customer support from Laura after the purchase of our Medit i500 and the cart from Damien. I’ve been very impressed with the Medit in restoring crown and bridge, as well as fixed hybrids, and learning more of its capabilities each day. We have intentions to buy a second Medit shortly and will definitely be using Cad-ray again.

Emerson Gower
12/13/2021

Kaila Larson is the support specialist for our office and has been outstanding. She gets back to us quickly with any questions we have, and will log into the computer and fix issues so we don't even have to worry about them. She is extremely knowledgeable about the MEDIT scanner and the supporting software. She responds to calls and texts or emails and will communicate with us in whatever way is most convenient for our office. She has saved us hours of time and headache by always being available to help.

Caleb King
5/25/2022

CAD-Ray provides the best support around. I started scanning with Medit i500 in 2018 and my dental practice immediately changed for the better.As a rookie, I had a lot of questions and I calledCAD-Ray a lot in the beginning. They were great!Jonathan Acker helped me get set up. Frank Weinstein answered tons of questions. Laura Geney became an important source of information as I moved into scan bodies, AI library, and had hardware questions. I’ve attended classes in Dallas featuring Armen Mirzayan who is incredibly knowledgeable and will tell you the good, bad, and the ugly about digital workflow. The possibilities are endless with scanning technology. I also want to mention Nick Statly who has visited my Dallas office and is a wealth of information. I have to admit that I frequently view the CAD-Ray User Group Face Book page just to pick up a few pearls here and there.I highly recommend CAD-Ray because their support is by far the best in the IOS industry and because their people honestly care about the customer and are truly committed to your success.

Roger Wilson
12/23/2021

Exceptional customer service

Lisa Greenstein
7/26/2023

I had an issue that was due to the Medit settings. Damien logged on remotely to my laptop, and resolved the issue in a couple of minutes. Fantastic service. Thank you.

Rich Hirschinger
8/27/2021

Absolutely a phenomenal company. Everyone you engage with is extremely knowledgeable and helpful.I’m sure they get the same questions day in, day out but they are happy to help you without being condescending. The entire team has been helpful through phone calls, the Cad-Ray FB group, and recorded webinars. Jonathan helped me get a great deal, Laura was awesome on the webinar, Damien is always answering questions on FB, and Armen had a great in-person presentation in Dallas. 100% recommend.

Nisarg Parikh
4/22/2022

Nicely done Cad-Ray- Thanks for helping me get back to work! The new i700 is our tech fav!

William Huszti
3/03/2022

Best support and customer service ever! My scanner is long past warranty and they still answer all my questions. When it's time to upgrade I'll be buying from them again. A friend bought same scanner from another vendor and got zero support. I had to help them. Told her next time buy from Cad Ray

Ma. Teresa Santana
5/10/2024

Overall great company to work with. They sell wondeful products and give stellar service for a much lower price than any of the supply houses. I can't recommend them enough.

Russell Schafer
8/19/2022

I cannot say enough about the support I have received from the beginning. I chose CadRay ultimately because of the support reviews...I can attest first hand...they are all right on...though I have been practicing for more than 35 years, this old dog has been taught a lot of new tricks from the support staff at Cad Ray...Truly impressed with every interaction so far! Thanks 10/4/2023 And they did it again today with ten minutes before the pt came in 3Shpe server would not connect with the computer and Andy got to 3Shape directly and had us up and running...thankfully I didn't have to call anyone but CadRay...thanks again....

arthur lyford
10/05/2023

Everyone at CAD Ray has been amazing. Glad I chose them for my Medit and Sprint Ray purchase. Our training with Kaila was awesome. Thank you

Jason Oh
1/04/2023

This is a unique place because it serves both dentists and patients. For patients, this is an imaging center only. There are no diagnostics done here. There is a dentist on staff, but he is only there for imaging purposes, no diagnosis. As a dentist, I would say that to be fair a niche place like this couldn't be expected to bill insurances. They would have to hire an entire separate staff to deal with all the thousands of types of insurances you have. For dentists: This is a great service to your patients because if you do not own a 3d x ray machine, you don't have to invest the $200,000.00, you can refer your patients here and cad ray will send you the digital files. You can also send them files to have custom surgical guides made. The folks who work here go out of their way to explain how things work. If you don't have a doctor, they can refer you to a dentist who can diagnose your problems. I always call ahead to make an appointment.

Tiffany Lee
6/02/2018

Just had a new i700 scanner.Service so far is great.Andy did our training, he was great in answering all our questions .loving the scanner so far .😊

Spark Dental
9/01/2022

Great costumer service. I needed a part for my i700 and they were able to ship overnight. No down time.

Mehryar Ebrahimi
5/06/2022

Fantastic! Scanner went down after a few years, and they had a new one in my office the next morning. Highly recommended.

Jason Ehtessabian
8/26/2021

Customer service is truly the best I've seen. You don't just buy a product from them. There are hundreds of hours of training videos, and they have answered any question we have had in a matter of minutes. We are so glad we purchased our IO scanner through them!

Kayla Dobmeier
4/09/2021

I got my 3Dshape scanner, great support , my training with Destany was excellent. Great team!!

H C
2/15/2024

The support is even better then the camera itself. I used many other scanners and this is by far the best one. Recommended to many people. Looking to purchase a second one for my practice. The use and results are amazing. No adjustments to the prosthetics at all.

Artin Sakhaee
7/15/2020

I purchased a SprintRay through them. I'm new to the 3D printer realm and they've been great with answering my questions and getting me set up. I've just really have been impressed with the quick responses, its much appreciated, thank you!

Samuel Schmidt
4/20/2022

Wayne Glassoff is the go-to guy here! The BEST!!! He is always on it, he helps figuring out exactly what you need, the best way possible. And fast! Great working with CAD-Ray, they have pretty much everything when it comes to digital dentistry. And they give you a damn good support too. Jessica Knott is awesome… training and support, just the BEST! Very satisfied customer here!

Luciana Bretz-Pavie
2/05/2023

Cad-Ray is the absolute best if you're in the market for digital dental tools. I have purchased two Medit scanners through them. There will be hiccups with any complex piece of machinery, but every time I have needed Cad-Ray, they have been there. I recently had a scanner go down. I called Cad-Ray tech support and they got me on the phone with Medit immediately. Within a day, a replacement scanner was sitting on my desk. It doesn't get much better than that.

Chris Kleist
10/03/2024

I have had zoom training with Andy today. I can honestly say that he was the best. He was patient and very throughal. I learned a lot I would ask him again when I need support again Thanks Rodger

ycsongdds
3/15/2023

Purchasing my medit i700 from Cad-Ray was a great decision. I did my first training with Kaila and she was fantastic! Super knowledgeable, patient and truly helpful in making sure I was ready to hit the ground running with patient care. I put a call into cad-ray support in the middle of a case and sure enough Kaila was also the one to answer and handle the situation. She jumped right on my computer and had things fixed in a matter of a few minutes. Awesome support, great staff and overall super positive experience with Cad-ray thus far!

Jared H
5/06/2022

This has changed my way of doing things forever. I can’t live without my Medit scanner. I promote it to all my friends like crazy. Support with Cad ray is awesome. They return calls within seconds. The price for scanner is ridiculously good and the quality of images is amazing. Their website has soo many educational videos. It doesn’t end. I love the ability to mobilize it from one off to another until I buy a second one. I’m can’t wait u til I have the time to learn all the other cool technology cad ray has. It’s amazing.

STAR DENTAL CLINIC
7/24/2020

Today I had to order new tips and Laura was EXTREMELY helpful, Cad-Ray has all the products you need for digital dentistry and they do Education, if you buy Medit scanner from them they include 12 CE training course. Cant just buy a Lamborghini you have to learn how to drive it!

Dr. Terry Zervos, DDS,PA.
7/02/2020

Kaila is awesome with training and her customer service skills. Enjoy learning from her... Product (scanner) so far loving it.

Mayoor Patel
12/02/2021

Matt Newman was excellent solving a cable problem.! Quick response and good follow up!

Matt v
9/11/2024

There’s a reason why all cardray reviews are 5 stars only. They have the best people on their team. Jesse is the best trainer and provides above and beyond support. I can’t count the number of times that he’s saved me in the clinic with his designs. He’s truly a master at his craft and one of the best assets to the cad ray team!

Iggy “Iggy” Deleon
2/02/2023

I have strong feelings about how great CAD-Ray has been. I purchased a medit i500 scanner from my lap, they wanted to use it for courses which aren't happening now so he didn't want to be sitting with this expensive piece of technology sitting around. Before purchasing he and I both talked to the Nobel sales rep who assured me that everything would transfer over just fine. I was concerned about the learning curve and wanted to be sure that I would have tech support. I asked the rep directly and he assured me again that everything would be great and he would come do an in-depth training with me. Long story short, the sales rep had no clue what he was doing and put very little effort in to helping me once the purchase was complete. I asked him over the phone how to do a few things and his response was to call CAD-Ray. They explained that this happens, they would love to help me but asked that I purchase the service package. That was a game changer. Now all of my questions getting answered, their response time is amazing and their understanding of the machine is by far better then the Nobel reps. The scanner is great but combine that with their tech support and I feel like I'm set up for success. If I were to do this again, I would skip the headache of trying to save a little bit of money and purchase it through CAD-Ray. But even with making the mistake, I feel like they have programs and support set up to point me in the right direction.

Brandon Erickson
10/15/2020

I have had excellent , prompt , customer service and support from the entire team . Especially from Frank DeLuca as I move along the learning curve. His patients and expertise is much appreciated

David Wheeler
1/24/2023

These guys are great. Always available and helpful. My scanning issues were dealt with quickly and courteously.

David Stall
10/01/2021

Excellent experience, customer service has been stupendous!

Suzanne Stock
11/20/2023

We found the digital training very informative

Scot Bruce
8/20/2021

The customer service we have received while working with Frank DeLuca is second to none! He is incredibly knowledgeable and enthusiastic, as well as always available to help with any issues. We are very pleased with CAD-RAY and relationship that they have with their clients.

Dixie Jernigan
1/25/2023

Been super happy with service from this company. Very responsive, really passionate about their work.

Hieu Pham
7/16/2020

I have had done business with these guys. I am impressed with their Amazing Customer service. John and Armen are great. I have and will order lots of stuff from them. Kudos to them!!!!

Vivek Singh
6/19/2020

Danielle was super helpful and kind trouble shooting to get us back up and going very quickly this morning. We appreciate it!

Victoria Rinando
4/15/2025

These guys are 1st in class service every time!

Gregory Camfield
7/08/2022

I've only worked with this company for a short time but I have found them to be wonderful in every way. Call, emails, and texts are returned very quickly and the equipment that we have purchased works wonderfully. I would highly recommend. Dr Jim Ellis

Jim Ellis
5/12/2020

Cad-Ray has provided a great product! They have been super helpful with getting all of our questions answered and products to us in a timely matter!

Provinces Dental
3/01/2022

I bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with questions that I had regarding the system.

Brent Hale
12/08/2021

Cad-Ray's support is truly exceptional. While the equipment represents a significant investment, the peace of mind that comes from knowing they stand firmly behind their products is invaluable. Their support team is efficient, professional, and remarkably persistent in ensuring everything runs smoothly. I'm especially grateful to Destaney and Laura for their ongoing assistance- their dedication and expertise have made a world of a difference!

Delicate Dentistry
5/15/2025

This summer I decided that it was time to purchase a scanner and train with my team. We could not be more excited as our experience with Laura at Cad-Ray has been just amazing. From the initial sales discussions to the support and training after the purchase I am very thankful to have purchased my Medit scanner from Cad-Ray. Every text and phone call has been given prompt attention and the after the sale support is first rate. It is a pleasure to leave a 5 star review for both the technology and for Laura!

robert delaney
12/16/2021

Instant support, nice people at Cad-Ray but LOTS of trouble getting CIT 12m same-as-cash approval as offered. CIT fumbled around for 7d in finding credit report. Eventually fed up with inactivity or support after lifting Equifax credit freeze and directed to Experian quagmire of automated phone calling tree.

Robin Thoman
1/09/2021

I had a great experience with CAD RAY. I was lucky enough to have Frank DeLuca come down to my office to demo the Medit I700. Needless to say, we were in love with the technology and the great hands on demo. CAD RAY overnighted me the scanner and we were off to the races. Any time we have had a technical question, Frank has personal helped me or put me in touch with one of his colleagues if he wasn’t available. All around, it was as 5 star experience!

Carter Weber
12/16/2021

Just got my Medit i700 from CAD-Ray and experienced what everyone raves about, the level of customer service by CAD-Ray. As you know you can buy this scanner from a lot of places but they won't offer you help and support. They called my cell and connected to my laptop and configured everything at 7 PM.. Great great experience.

Bob D
12/08/2021

Amazing customer service. Wayne Glassoff helped me with purchase decision, taking the time to find out my needs, and then my order was delivered quickly! Easily the best "dental" purchase experience that I have ever had.

Francis Shin
9/07/2022

Great scanner easy to use with the software. Definitely recommend the i700 scanner. Great customer service from Laura.

Rebecca Booth
12/09/2021

It's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are trying to learn about and buy and use digital tools in your office. It's so mush easier when you have knowledgeable people who are really on your side.

Scot White
7/07/2021
Fantastic class. Amazing scanner.Cad Ray has been helpful not only with my purchase of the Medit i500, but every step of the way.Level 2 seminar with Armen and Damien was extremely informative, useful and practical! ⭐️⭐️⭐️⭐️⭐️

Jennifer Goodale
8/08/2021

If you are looking to buy a Medit, you shouldn't look anywhere else to buy it. My Medit i700 was having issues on a Friday and I was able to get Heather from Cad-Ray to troubleshoot the issue. She remoted into my computer to try and troubleshoot the issue and helped with getting Medit on board as well. Once it was confirmed it was a hardware issue, I got sent a BRAND NEW Medit i700 OVERNIGHT.Can you believe that? Service and warranty that Cad-Ray offers is really TOP NOTCH.Highly Recommend Cad-Ray for all things MEDIT. Thank you Heather from Cad-Ray for all your help!!!

Anthony Vu
2/02/2022

What can I say ! I have been extremely pleased with my scanner ! I recommend it to all my colleagues ! The support is the best , I bought the extended warranty and my scanner hada small crack and within one day they shipped my a new one ! I can’t work without it ! Thank you !

Diana Teverbaugh
2/09/2022

Thank you guys so much. You guys have the absolute best customer service!

Andrea Sleep
5/05/2025

One of the best companies I've dealt with in decades of dental practice. Not only is the product excellent but the support both personally and online has been just wonderful.

Cary Ganz
8/08/2021

Loving my Medit i700. My crowns have never fit better, and scanning is SOO easy. I started with cad-ray with the i500. The training and support have been second to none. I upgraded to the i700 shortly after it came out, and recently had a warranty issue with the new scanner. immediately after calling them with my problem. A new scanner was overnighted to my office, I was very pleased, and had minimal down time.

Jay Arnold DMD
4/05/2022

I had a phone call with Frank from support today, and he was awesome! Very helpful and knowledgeable. He sorted out all our issues no problem. Thank you Frank!!

Rosemary Toczydlowski
6/09/2021

Very pleased with the EXCELLENT support we have received from Frank DeLuca! Loving our new Medit so far, definitely more user friendly than our previous one.

Tara Ericson
6/02/2022

We purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has been there every step of the way checking in weekly answering all of our questions. We highly recommend CAD-Ray and look forward to doing business with them in the future.

Mike Holt
7/24/2022

I am a real customer who purchased a product and spent hours trying to get it delivered on time, or at all. The representative also failed to follow up as promised. I am not a competitor in any way. My disappointment is justified, and I believe I have every right to leave a one-star review based on my overall experience."

Contact Customer
8/18/2024

W are an Oral Surgery practice. We started treating TMD patients with the Urbanek TMJ device and decided to switch from impressions to a scanner. We have no past experience with using a scanner. Ryan was very nurturing and patient. Though we are not ready to make the switch, we are well on our way. Looking forward to our next session.

Lawrence Falender
11/21/2022

Can not find a single negative thing to say about my transactions with CAD-Ray. Great people, absolutely unbelievable customer service, and the best products.They stand behind the products they sell as strongly as the manufacturers do.

Chad Gardner, DDS
4/27/2022

I had been looking into scanners for a while and I could not deny the good reviews of CAD-Ray, so I gave them a call. I was pleasantly (not) surprised by the excellent service I received. Laura Geney set up a call quickly and very simply and plainly discussed with me my options. She gave me all the information I needed as well as told me about all the available specials I would be able to take advantage of! I ordered my Medit i700 and very soon after received training for myself and dental staff. We have been very happy with the service from CAD-Ray and look forward to maintaining a long lasting relationship with them. Would strongly recommend Laura and CAD-Ray!

Alex Compton
4/07/2022

I was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it has been a rewarding and relatively seamless transition to the world of scanning. I never dreamed implementation would have been this easy and its attributed to Laura's skillful training ability. The scanner is wonderful and powerful, but we would have never been able to unlock its potential without her assistance.

Ed Borio
5/07/2021

Every staff member has been very helpful and kind every time we call. Thank you!

Northwest Orthodontics
7/24/2024

I bought a Medit i500 from Cad-Ray. The service was fantastic. This group also does ongoing training to keep you up to date on how to use the technology.I had a minor issue with hardware and Cad-Ray resolved the issues no questions asked!They have a very active online forum that is supportive. I wouldn’t hesitate to purchase more equipment from them!

Michael Pagano (CPT Pagano)
10/23/2020

A newcomer to scanning, I have been impressed with the ease of the process. The commitment shown by each CAD-Ray team member to successful customer training and their skill levelhave been extraordinary. Thank you Kaila, Frank and Andy!!

Gould Dentistry
5/15/2022

New user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people behind the scenes ready to help at every turn. I would recommend this product highly. Happy in PA

Shilpa Jobanputra
9/09/2020

I bought a i500 almost a year and a half ago. Sadly it ran into an issue with the cord after over a years use. Cad-ray was extremely quick to diagnose the issue and also send a replacement scanner. The quality and ease of scanning has been great! Also very happy with the customer service.

Eric Reum
6/02/2022

I'm a dentist in Maine and have been working remotely with CAD-RAY for about 5 years. They do all my implant planning and fabrication of surgical guides. I just send them a CBCT image and digital impressions and they take care of all the rest, it couldn't be smoother. I've only had good experiences with CAD-RAY, and am very grateful for this awesome service they offer.

A Palmer
6/02/2019

Service is extremely quick and on point. Highly recommended to join the Cad Ray facebook group!

Jose Morales
6/01/2022

We purchased Medit i-500 with CAD ray last December and customer support is great.One of best thing for our practice is having intra oral scanner ,works great . Laura was very patient with our learning curve.

Ajitha Gereddy
12/10/2021

CAD-Ray keeps knocking it out of the park. Upgraded from i500 to i700. Transition was seamless! Thanks again guys!

Greg Camfield
11/15/2022

I just purchased the CAD-Ray unit at Chicago Mid Winter meeting. We have used it for single crowns so far and have been very pleased. Nick was my sales contact and he has helped a great deal with some of our 'learning curve " issues. I looked at a number of scanners and felt CAD-Ray was the best-two of the labs I use also feel it is the best scanner.

Tony Cascino
5/12/2020

Fantastic folks. I'm an orthodontist and opened an office in 2020. They helped me find the perfect intraoral scanner to suit my needs. Not too much or too little, and a great price. Every time we have a technical question, a sharp human answers the phone, troubleshoots, and remotes in when needed-- navigating MS updates and graphics card issues. My i500 died this week. They overnighted me a trade-in at a totally reasonable price, and even shipped me a laptop to drive the i600 while I got a new one (they knew my 2020 laptop wouldn't keep up!). CAD-Ray has consistently hit it out of the park.

Ravi Sawhney
4/14/2025

Cad-Ray has been instrumental in implementing and supporting our experience with scanning. Having scanned previously with other services I can truly say that Cad-Ray takes their clients very seriously and will not leave you hanging. They set the bar very high. Cad-Ray all the way!

Paul Crespo
12/09/2021

Kaila and Laura were amazing to work with. I would not hesitate to buy again from them. Super helpful/available and one of the best experiences I’ve had making such a big investment in equipment like I had to make for my practice. Way to go Cad Ray for running a solid business!

A C
11/15/2024

Cad-Ray customer service is great! Super responsive and efficient.

Brandon Jones
3/26/2024

Fantastic customer service

Jeff Muszynski
6/19/2020

Got a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed aspects of the dentistry itself. Got a direct line going forward and would recommend cad ray to anyone

Mark Sperling
8/17/2022

I am fairly new to scanning with my Medit I700. I am loving this in my business. It has had its challenges at times but the best part is the accessibility and support from Frank DeLuca. He has been instrumental in helping me when I have a patient in the chair and need assistance. I couldn't be more grateful for his help. Thanks, Frank!

Stephanie O'Rourke
12/16/2021

These guys are great. Always quick to answers questions and trouble shoot. Only a text away...they are spot on. Would purchase from them again in a heart beat......and will soon! We are getting close to adding a second Medit i500 to the office. Everyone whats to use the one we have!

Samuel Koth DDS
6/19/2020

It's so nice to enter the digital age for scanning! I've been taking impressions since 1975. Medit i700 is amazing and our #1 supporter, Laura has been with us every step of the way. I truly don't know what I would do without Laura and Nick in tech support. They definitely need a raise! Yes, we had a couple of glitches (mostly operator error) but they were there with us all the way. The detail that the scan gives, whether it's a crown, bridge, full mouth scan for patient review and now many scans for NTI's is truly amazing! We recommend it highly to all who are interested! I am proof that as a dental assistant who's 64, you CAN teach an old dog new tricks!!!

Caroline Langlois
12/09/2021

I have had the original iTero, a Trios 3, and a Carestream CS3600. A staff member broke the lens on the Trios and while waiting 3 weeks for an RMA to send it to Poland for six weeks to get it repaired, Carestream was sniffing around and suggested that I trade in my Trios so I did which began a 4 month nightmare with their piece of junk scanner. Absolutely awful customer service from both 3Shape and Carestream. I needed a scanner and had heard great things about it the Medit i500 at the Florida Academy of Coesmetic Dentistry so I got one. It works really well and Medit keeps adding new and useful features and their architecture is completely open. Two weeks ago, my i500 died so I contacted Cad-Ray surrport and I had a new unit in my office 24 hours later! That's absolutely unheard of in the industry!!! Both Cad-Ray and Medit have positioned themselves to be industry giant killers and they're doing it. The i500 is a phenomenal scanner at a phenomenal price point and service and guidance at Cad-Ray is just plain excellent.If you are thinking about getting a scanner, do it! Just contact Cad-Ray and go for it. You will only be happy about your purchase! Highly recommended!

Norman Knowles
3/09/2021

Customer service has always been top-notch! I personally worked with Wayne Glassoff and he has been super helpful getting our office up and running with 3D printing and has always been a great resource and highly responsive whenever I need anything or have any questions.

Kelly Betts
9/24/2022

If your planning to buy dental oral scanner look for Jon. He will give you a great deal. He is very friendly and knowledgeable about the advantage of Medit I500. AGAIN, Don't forget to look for Jon for your next oral scanner. I highly recommend this guy.

Ponciano Melo
1/09/2021

Best service and support. Period. The product I purchased (Medit i500) is fantastic, but integrating it into my practice has been super smooth because of the support from Cad-Ray. They not only answer the phone with REAL people, but those people ACTUALLY want to help you. Kind of a novel concept in this day and age. Definitely the best customer service I've experienced from an equipment dealer, and I've purchased equipment from just about all the big companies. Will definitely purchase from them in the future. I highly recommend them.

Geoff Seuk
8/07/2022

Frank and his team have always been ready and able to help us with any issue we’ve come across in the last 2 years since we purchased our mill and equipment from them. Today, Griffen went above and beyond to find a solution to our software issue. I was able to finish a project on time for a patient in pain because of his dedication. “We’ve never had a more helpful team for any of our equipment” was a quote from our head Doctor today. Excellent job Griffen and team!

Penelope Lee
5/14/2025

I have used a medit scanner i purchased from CAD-Ray for a few years now. I've had nothing but great customer service with them, and their facebook group is great for nearly instant feed back before the days end. I actually just bought another scanner from them because they've been awesome to work with and have enjoyed the first one so much. I'm def a long term fan of theirs now.

David Forrest
2/20/2024

I can't even find the words to express how incredible CAD-Ray has been with their customer service. I've never worked with a company in ANY industry that has been as helpful and responsive at they have been. Based on their customer service alone I would buy every piece of equipment I ever needed from them if they sold it. Truly a unique experience! Oh, and the medit i500 has been fantastic, super accurate and patients are blown away by digital impressions. Love it, great product and incredible customer service

David Jump
12/09/2021

Amazing support and install, Jesse went through everything and made sure I was comfortable with my equipment before leaving. He also introduced me to the world of anodizing and now I am hooked! Highly recommend them for any tech you may need.

Jay Siddiqui
8/23/2022

Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.

Arielle Forbes
6/19/2020

Fast response. Customer service eager to help and very friendly. :)

Charlyn Quiec
3/21/2023

I recently purchased the Medit i500 and am in love. I've used all the other scanners in my career, but this is my favorite hands down. I had a very easy, great purchasing experience and would happily refer anyone to this company and this particular scanner.

Angelique Freking
6/19/2020

Got Medit scanner from CAD-ray 5 months ago. Today got help from Rayan. Rayan has a lot of patience ,explained everything I asked him . Absolutly satisfied. Great service, great support.

Yuriy Yakubov
10/19/2023

Frank DeLuca has been great since we bought the scanner! Always there for you and returns his calls asap. Thank you Frank!

Dado Dado
1/25/2023

It has been great to work with Laura and Heather. The purchase, financing, shipping, and training process has been smooth. The training was very comprehensive and not rushed at all. I love my Medit i-600 scanner, and I recommend CAD-RAY 100%!

Andy M
5/22/2024

Frank was fantastic in helping me obtain my medit scanner. He answered all of my questions in detail. After the purchase of the scanner, he continued to follow up with me and presently remains a tremendous support with any concerns that may arise. Was a great experience overall from transitioning my practice into a digital world!

Inna Vinnikov
1/25/2023

Heather Gramely provided excellent costumer support today. She went above and beyond the reason I even called to update our computer and software and aid in warranty information/repairs.

Dana Mallard
2/08/2022

I seriously can't believe the amount of support I get from Cad-Ray. I bought a medit scanner 2 months ago through Laura and she was very quick to get it shipped to me. She helped me through the whole process and ensured that I was passed to the right people to train me. They were always available whenever I called, even one time I ran into an emergency after hours and Kaila picked up and saved the night. Very cool how they can remote access to my computer and guide me through as if they were right next to me.I also recently bought an Ackuretta Sol printer with Laura's help and she got me paired up with Jessica for my printer training. Jessica is so awesome! She is very knowledgeable and guided me through a lot of troubleshooting and set me up for success.Thank you guys so much!! I will always refer my friends to you all.

Miguel DeLeon
4/13/2022

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