Cad-Ray's support is truly exceptional. While the equipment represents a significant investment, the peace of mind that comes from knowing they stand firmly behind their products is invaluable. Their support team is efficient, professional, and remar...read moreCad-Ray's support is truly exceptional. While the equipment represents a significant investment, the peace of mind that comes from knowing they stand firmly behind their products is invaluable. Their support team is efficient, professional, and remarkably persistent in ensuring everything runs smoothly. I'm especially grateful to Destaney and Laura for their ongoing assistance- their dedication and expertise have made a world of a difference!read less - 5/15/2025
Ajitha Gereddy
We purchased Medit i-500 with CAD ray last December and customer support is great.One of best thing for our practice is having intra oral scanner ,works great . Laura was very patient with our learning curve. - 12/10/2021
Cody Kriegel
Frank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our pr...read moreFrank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our products.read less - 1/25/2023
Scot White
It's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are try...read moreIt's rare to find a company that actually has its customer's best interests in mind. They took all the intimidation out of the equation for me as I took the leap into the "digital dentistry." Frank Weinstein is the right person to know if you are trying to learn about and buy and use digital tools in your office. It's so mush easier when you have knowledgeable people who are really on your side.read less - 7/07/2021
Dwayne Bodie
Very happy with my Sprint Ray 3D printer. Frank D. went above and beyond with training my team on how to use it. He offered remote training as a courtesy and followed up to make sure we were ok. Highly recommend! - 1/25/2023
Kayla Dobmeier
Customer service is truly the best I've seen. You don't just buy a product from them. There are hundreds of hours of training videos, and they have answered any question we have had in a matter of minutes. We are so glad we purchased our IO scanner t...read moreCustomer service is truly the best I've seen. You don't just buy a product from them. There are hundreds of hours of training videos, and they have answered any question we have had in a matter of minutes. We are so glad we purchased our IO scanner through them!read less - 4/09/2021
ycsongdds
I have had zoom training with Andy today. I can honestly say that he was the best. He was patient and very throughal. I learned a lot I would ask him again when I need support again Thanks Rodger - 3/15/2023
Brent Hale
I bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with ques...read moreI bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with questions that I had regarding the system.read less - 12/08/2021
Mark Sperling
Got a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed a...read moreGot a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed aspects of the dentistry itself. Got a direct line going forward and would recommend cad ray to anyoneread less - 8/17/2022
Cristy Duval
Kaila is an incredible Rep! Hope Cad-Ray knows what a great employee they have. Thank you Kaila! - 12/16/2021
Nate Cherof
Excellent customer service and communication. Could not recommend them more - 2/14/2023
Asi Cohen
Armen Mirzayan's knowledge base sets CAD-RAY.COM apart from all other digital dental-equipment dealers. Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, a...read moreArmen Mirzayan's knowledge base sets CAD-RAY.COM apart from all other digital dental-equipment dealers. Not content with linking manufacturer support content, Armen's team provide instant feedback to any equipment queries, in-depth video tutorials, and regular product testing, streamlining, and pushing the boundaries of their products - be it software, hardware, or connectivity between various brands. I highly recommend this team if you want to fully utilise your equipment and have the backup needed going forward!read less - 11/05/2019
Best support ever. They are super responsive when a problem occurred, and immediately set up a support ticket with the vendor who contacted me within the hour to help me to solve the problem. - 7/27/2023
Shahnam Shifteh
I just ordered my i700 and am
Very excited to get into the digital world of dentistry and Nick was extremely helpful with answering any questions and helping to put the order together. - 12/09/2021
There’s a reason why all cardray reviews are 5 stars only. They have the best people on their team. Jesse is the best trainer and provides above and beyond support. I can’t count the number of times that he’s saved me in the clinic with his designs. ...read moreThere’s a reason why all cardray reviews are 5 stars only. They have the best people on their team. Jesse is the best trainer and provides above and beyond support. I can’t count the number of times that he’s saved me in the clinic with his designs. He’s truly a master at his craft and one of the best assets to the cad ray team!read less - 2/02/2023
jeremiah choi
Never had customer care like Cad-Ray, you can't go wrong purchasing through them. Trios is a great scanner. All the reps at Cad-Ray are very knowledgeable and helpful and will make sure you are up and running smoothly. Above and beyond customer serv...read moreNever had customer care like Cad-Ray, you can't go wrong purchasing through them. Trios is a great scanner. All the reps at Cad-Ray are very knowledgeable and helpful and will make sure you are up and running smoothly. Above and beyond customer service.read less - 8/27/2022
Purchased a Trios 5 and the Sprint Ray Printer/Ecosystem from Cad-Ray at the end of 2022. Frank Deluca, my CAD-Ray rep, was instrumental in helping me see the value in purchasing both technologies to expand on my digital dental office. He came ac...read morePurchased a Trios 5 and the Sprint Ray Printer/Ecosystem from Cad-Ray at the end of 2022. Frank Deluca, my CAD-Ray rep, was instrumental in helping me see the value in purchasing both technologies to expand on my digital dental office. He came across as being very sincere and professional throughout the entire process. After the purchase, he even made himself available to go above and beyond what a normal dental rep would do. For instance, when I had my Sprint Ray Ecosystem installed, he set aside time on a Friday afternoon to walk me through the steps to print my first 3D study models. I would say he is one of the best dental reps that I have come across. Definitely received a 5 star experience and service from Frank. He is definitely and asset to CAD-Ray.read less - 1/25/2023
Jason Ehtessabian
Fantastic! Scanner went down after a few years, and they had a new one in my office the next morning. Highly recommended. - 8/26/2021
Trident Dental
Great help when you need it. Frank, Armen and team will take care of you. - 12/10/2021
Dr Grace Simco
I bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They repres...read moreI bought I500 scanner two years ago. The scanner is great and the service is excellent. I have contacted Heather Gramley and Andy Nova about the updates of my scanner recently. They are absolutely amazing people. They go above and beyond. They represent the company very well.read less - 7/05/2022
I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few ...read moreI have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.read less - 6/30/2021
Great experience with CAD-Ray, specifically Damien, with purchasing and customer service with servicing a scanner that needed replacing under warranty. All around excellent service and I will definitely come back for future technology we'll eventuall...read moreGreat experience with CAD-Ray, specifically Damien, with purchasing and customer service with servicing a scanner that needed replacing under warranty. All around excellent service and I will definitely come back for future technology we'll eventually be adding to our practice.read less - 10/23/2024
Shant Aharonian
Cad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why: 1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer custo...read moreCad-ray has to be the best company to work with when it comes to digital dentistry solutions. Here are the reasons why: 1. Experience. Everyone in the company has extensive experience in dentistry. They have used all digital platforms and offer customers first hand experience. 2. Honesty. Based on their experience they share all the good/bad of different systems. They work with you to find a solution that works best for you. Not sell you the piece of the equipment that gives them the biggest commission. 3. Support. Cad-ray offers the missing piece of the dentist/digital manufacturer puzzle. Many other distributors sell you a piece of equipment but don’t have true day-to-day experience with that equipment. Cad-ray’s team openly share their expertise to help customers optimize their workflows with great technology. 4. Passionate. The Cad-ray team is extremely passionate about their craft. They truly believe in what they have to offer. I took Armen Mirzayan’s course on intraoral scanning and it was truly mind blowing. Armen’s insights will help any dentist optimize their craft. I purchased the full sprintray 3d printing ecosystem the help of Frank. I plan to purchase more equipment from cad-ray. Also, Jesse is a genius in regards to all aspect of digital workflows. I’m truly grateful for this company and everyone who I’ve worked with so far.read less - 10/07/2022
JCarlos Mendoza
Had a good experience when purchasing my scanner, it was very easy, and to date after three months of using the scanner no support is a plus, anytime I call me I will answer and troubleshoot - 7/10/2022
SCOTT MEUSELBACH
I bought a Medit i700 and admittedly did not use it for a year or so. Once I got going on it, I now hate analog impressions (time, lab time, expense, questions of quality, etc). I had a cord go bad (fray) and could not scan. I called and spoke to Hea...read moreI bought a Medit i700 and admittedly did not use it for a year or so. Once I got going on it, I now hate analog impressions (time, lab time, expense, questions of quality, etc). I had a cord go bad (fray) and could not scan. I called and spoke to Heather, and she was outstanding in providing service. I texted a pic, she corresponded with Medit, and they got a new one to me the next day. Tracking, email correspondence, etc. all was provided there as well. I was back up and running in no time, and having to do some analog impressions made me realize how much we love the scanner. The service from Heather and Medit (Dane) verified it. I sent a text out to a pile of dental friends to let them know as well. Highly recommended!read less - 7/10/2024
jorge lube
I live in Puerto Rico and Cad-Ray made my decision easy when it comes to purchasing Dental equipment. I decided to call after having connection issues with my i700 and Andy responded immediately. He was very pleasant to work with and within 2 days, r...read moreI live in Puerto Rico and Cad-Ray made my decision easy when it comes to purchasing Dental equipment. I decided to call after having connection issues with my i700 and Andy responded immediately. He was very pleasant to work with and within 2 days, received my brand new cord. I can always always rely on Cad-Ray for their incredible support and highly recommend this company to anyone looking to explore digital dentistry.read less - 12/30/2021
Tim Mininger II
Great product and company. all the help and support you need on their website and Facebook group. recommended them to many of my colleagues and bragged to other reps about how good my deal was compared to what they were offering. - 6/16/2020
Spark Dental
Just had a new i700 scanner.Service so far is great.Andy did our training, he was great in answering all our questions .loving the scanner so far .😊 - 9/01/2022
Angelique Freking
I recently purchased the Medit i500 and am in love. I've used all the other scanners in my career, but this is my favorite hands down. I had a very easy, great purchasing experience and would happily refer anyone to this company and this particular s...read moreI recently purchased the Medit i500 and am in love. I've used all the other scanners in my career, but this is my favorite hands down. I had a very easy, great purchasing experience and would happily refer anyone to this company and this particular scanner.read less - 6/19/2020
Kyle Coffin
Bought a medit 6 months ago and customer service has been nothing short of amazing. Always very responsive and helpful. Great scanner, too! - 6/16/2020
We have been using the Medit i700 for about a year now. Frank and his customer service team has made it a smooth transition. He is always quick to reply and is friendly and professional! - 1/26/2023
Preston Poole
Great company with even better customer service. Premier dental business with digital dentistry and scanners! - 11/03/2022
Chase Funk
This has been awesome, to be honest I have know idea how to use it but our team members have picked it up so easy!! - 6/16/2020
Rosemary Toczydlowski
I had a phone call with Frank from support today, and he was awesome! Very helpful and knowledgeable. He sorted out all our issues no problem. Thank you Frank!! - 6/09/2021
Aaron S
Great ongoing support and customer assistance. Been working with Frank for years, even before cad ray. Always there for any help i ever need. Cad ray support is like no other. - 1/26/2023
dr sheth
It was very powerful and enlightening experience today to do 2 day sessions with Dr. Armen and Damien. I learned a lot, quite amazed by how much we can do with knowledge and Medit scanner. As usual great support by CAD-RAY always. I absolutely love M...read moreIt was very powerful and enlightening experience today to do 2 day sessions with Dr. Armen and Damien. I learned a lot, quite amazed by how much we can do with knowledge and Medit scanner. As usual great support by CAD-RAY always. I absolutely love Medit scanner.read less - 8/08/2021
Mark Geddes
Love my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do...read moreLove my medit! Cad-ray has been awesome to work with and very educational in learning all things digital . Was doing a study club with 4 other dr's showing off the medit and the cerec dr who had just bought the newest kept saying, "mine doesn't do that. No way! I wish mine could do that. For real? I paid 4 times as much."
Needless to say the medit is awesome.read less - 6/18/2020
My rep Nick at Cad-ray was very helpful in my purchase of the Medit i700. So far, I love the scanner and have no regrets about my purchase. The setup and support from the company have been seamless as well and the purchase process with financing!
I ...read moreMy rep Nick at Cad-ray was very helpful in my purchase of the Medit i700. So far, I love the scanner and have no regrets about my purchase. The setup and support from the company have been seamless as well and the purchase process with financing!
I was considering the new itero as well and happy I got the Medit instead! The lightweight scanner as well as no monthly ongoing fees was what ultimately won me over, as well as the robust software.read less - 7/21/2021
I purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but...read moreI purchased a Medit scanner in August and I am very happy with the scanner. I was trained on an Omnicam in dental school and used Omnicam for 4 years in my associateship. The speed and quality of the Medit scanner is comparable to a CEREC scanner but you can’t beat the price of the Medit! I would highly recommend this if you are a beginner or pro in digital dentistry!read less - 9/22/2020
Thuy Nguyen
CAD-Ray is amazing! Prompt replies, quick delivery, knowledgeable team! I had some cracks on my scanner that I read on their FB group may be a manufacturer's defect. My scanner was still covered under warranty. They overnighted a brand new one to me ...read moreCAD-Ray is amazing! Prompt replies, quick delivery, knowledgeable team! I had some cracks on my scanner that I read on their FB group may be a manufacturer's defect. My scanner was still covered under warranty. They overnighted a brand new one to me before I even knew they were going to replace it! That's how quick they are! Highly recommend them!!!read less - 12/23/2021
Jennifer Goodale
Fantastic class. Amazing scanner.Cad Ray has been helpful not only with my purchase of the Medit i500, but every step of the way.Level 2 seminar with Armen and Damien was extremely informative, useful and practical! ⭐️⭐️⭐️⭐️⭐️ - 8/08/2021
Krupal Chhotu
Finally going digital and Cad-Ray was the place to start. Got the Medit i500 and began scanning right away. Now I am doing digital dentures, making my own surgical stents, etc. The support available is the best. "Frank" is always available! :) - 10/09/2019
Great people. Very helpful with anything you need. - 6/16/2020
Zachary Hickman
High quality scanner. Super fast. Have been happy with the support that Cad-Ray has offered. I really like the innovative technology that medit allows users to implement into their practice. - 10/13/2021
Couldn't have had a better experience. The training was excellent, and they've been great to work with. I recently had an issue that required a warranty claim. The process was super easy, and completely hassle free. In fact, I'm still in shock at...read moreCouldn't have had a better experience. The training was excellent, and they've been great to work with. I recently had an issue that required a warranty claim. The process was super easy, and completely hassle free. In fact, I'm still in shock at how great they were about the whole thing. I would (and do) highly recommend this company.read less - 2/09/2021
Farshad Rouhani
I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since s...read moreI do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.read less - 3/01/2020
The customer service has been top notch, every single time. I have only good things to say about them. - 4/05/2022
Shawn Van de Vyver
Most amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purch...read moreMost amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purchases (and all future equipment purchases) over to CAD-Ray. I couldn't ask for anything more.What else is there to say?read less - 6/02/2022
Norman Knowles
I have had the original iTero, a Trios 3, and a Carestream CS3600. A staff member broke the lens on the Trios and while waiting 3 weeks for an RMA to send it to Poland for six weeks to get it repaired, Carestream was sniffing around and suggested tha...read moreI have had the original iTero, a Trios 3, and a Carestream CS3600. A staff member broke the lens on the Trios and while waiting 3 weeks for an RMA to send it to Poland for six weeks to get it repaired, Carestream was sniffing around and suggested that I trade in my Trios so I did which began a 4 month nightmare with their piece of junk scanner. Absolutely awful customer service from both 3Shape and Carestream. I needed a scanner and had heard great things about it the Medit i500 at the Florida Academy of Coesmetic Dentistry so I got one. It works really well and Medit keeps adding new and useful features and their architecture is completely open. Two weeks ago, my i500 died so I contacted Cad-Ray surrport and I had a new unit in my office 24 hours later! That's absolutely unheard of in the industry!!! Both Cad-Ray and Medit have positioned themselves to be industry giant killers and they're doing it. The i500 is a phenomenal scanner at a phenomenal price point and service and guidance at Cad-Ray is just plain excellent.If you are thinking about getting a scanner, do it! Just contact Cad-Ray and go for it. You will only be happy about your purchase! Highly recommended!read less - 3/09/2021
Diana Teverbaugh
What can I say ! I have been extremely pleased with my scanner ! I recommend it to all my colleagues ! The support is the best , I bought the extended warranty and my scanner hada small crack and within one day they shipped my a new one ! I can’t wo...read moreWhat can I say ! I have been extremely pleased with my scanner ! I recommend it to all my colleagues ! The support is the best , I bought the extended warranty and my scanner hada small crack and within one day they shipped my a new one ! I can’t work without it ! Thank you !read less - 2/09/2022
In this case presentation, we scan a patient with the medit i500 for implant planning and restorations in the upper left quadrant. At first, you will notice how the camera was slow to capture the arch due to water spots on the mirror of the camera tip. Once these water spots were removed, the imaging was rapid and the whole upper arch was imaged in just a minute.
Once the upper arch was digitize it was automatically merged with the dicom data from a ct scan in the blueskybio software. This automated step saves quite a lot of time and is rapidly becoming a reliable solution. It is imperative that you do NOT form a base or close holes in your intra-oral scans so that the software has an easier time to stitch the models together.
The implant case was designed and a surgical stent was fabricated for fully guided surgery. The lip line and the tooth position will be a challenge and the angulation will have to be corrected with an angled abutment
The Medit i500 software can now identify a scanbody and digitally place a virtual one in its location. This has a lot of ramifications. For starters, this great opportunity affords a dentist the ability to image multiple implants in long span edentulous areas, where you would have a clear indication of distortion or artifact introduced during challenging scans.
In this single unit case in the video below, we preview this feature. Once the patient is anesthetized, the isolite was placed to protect the airway and the edentulous area was scanned.
After uncovery of the fixture, the type of scanbody was identified in the menu and the location of the scanbody was identified on the digital model.
Once scanning was resumed, the digital scanbody was placed on top of the intra-oral one. As more data was captured you can appreciate how steadily the software tries to adapt the physical fixture to the digital one.
In this particular case, we designed an occlusal splint for a patient that is a heavy bruxer. We captured the bite by having the patient gently bite down on cotton rolls on both sides. The first purpose of this is to block out the tongue and the orophayrynx when imaging the buccal bite. But it can also help you find the proper vertical dimension and dramatically reduces the time it takes to deliver an appliance.
Ideally, you place the cotton rolls in such a manner so that you don’t obstruct your view of the second molars. This allows you to see and verify the proper clearance in the most critical area! If you take it one step further and design the guard to the opposing, your seat appointments are just a few minutes long.
Once the upper jaw and the lower jaw are related to each other in the medit scan, and the clearance is verified, the models are brought into exocad’s Bite Splint Module. The case is designed in the CAD software and then milled with a 5 axis milling machine. This step should ideally be delegated to a lab as it is not practical to fabricate these in the office.
The delivery of the appliance is very predictable when you capture the bite with digital impression and you don’t have to grind away to get the jaws to close in the anterior, as the distance was taken into consideration during the design process.
Imaging the edentulous arch is one of the hardest procedures to capture in digital dentistry. In this first video of the Medit i500 we replay the video capture in live color mode to show you how the model is developed. We then change the view to the reliability map that shows you how we use the conversion of the red data to green reliable data and advance the camera forward with the appropriate pace.
Here is how the arch was captured; as advanced users we deliberately image in the reliability mode and watch the images being formed to verify that the data is accurate before advancing the camera forward.
If you wanted to capture the relationship of the one edentulous arch to another, there is a very simple technique you can use with your Medit i500.
WHAT ABOUT THE BITE?
WHAT IF YOU WANT TO DO THIS OUTSIDE THE MOUTH?
There are two advanced techniques that can help you manage the relationship of the jaws to each other and to image the edentulous arch outside the mouth, which is always easier!
You can scam the opposing (here the upper hybrid was being repaired as the left central incisor had fallen off), scan the denture in place of the appropriate arch, and then you can take the buccal bite.
You can then take the prosthesis out of the mouth and continue imaging it and roll over to the intaglio and capture that information.
You can even reline the prosthesis to get the best adaptation possible, scan that, clone the case, and then use the edit tool to crop out everything but the intaglio. What remains is the edentulous ridge that is properly mounted to the opposing arch where you can start designing the desired final restoration.
Intra-oral scanning for immediate extractions and immediate denture fabrication. Upper and Lower dentition were digitally extracted. The Vertical Dimension and tooth position was preserved for the lab to design the prosthesis.
So easy to manage this situation for immediates as opposed to taking a physical impression and hoping not to inadvertently extract mobile teeth. Plus, the lab knows how to mount the case properly.
Repairing hybrids can be a nightmare. At CAD-Ray, we recommend that you fabricate two sets of the prosthesis so you can swap them out at recall for repair work, or so do you don’t have to ask a patient to part ways with it when a part breaks off from long term function.
Here, we repaired it by milling a restoration that is a mirror of the Right Central Incisor.
In our 2 day hands-on course, we make sure our doctors get comfortable with full arch scans in speedy and accurate fashion. One of the greatest feature of the Medit iScan software is the reliability map. Watch how we image this full arch; every camera position and movement serves a specific purpose, which is to plot as much data on the X, Y, and Z plane so that the camera and software can always recognize where it is in reference to previous data captured.
Note how we move the camera back to a position in the arch to reinforce the fact that it is “on track”. The more data it recognizes the more accurate it can be in full arch imaging. This is true for all intra-oral scanners and the same principle can be applied to all of them. This should also explain to you why imaging an edentulous area is harder to do with all scanners- there is less data (or no data) on a vertical plane for it to recognize and to use a reference frame.
This is an advanced case and won’t make any sense unless you have taken our course on digital dentistry. If you are an advanced user, watch how we break this complex case up into many small manageable segments to create full arch impressions of multiple prepared teeth.
Take note of the fact how the buccal bite is captured over a long course of time. This indicates that the arches are related to each other properly and we have not lost track of the bite. Pay attention to how we operate “independent of time and sequence.”
There are numerous reasons for this. Clinically, you want to scan the jaw with the implant without the scanbody in place so that you can have access to the contact areas of the adjacent teeth. More importantly, the scanbody can be taller than the adjacent teeth, which would throw off the buccal bite capture when trying to relate the upper jaw to the lower jaw.
When you image the scanbody in the the Medit iScan software, the data is ignored for the occlusion calculation. When you, or a lab design with the scanbody, they also have to “feed the CAD Software” the right information. 3Shape software requires that 3 models be imported in a specific sequence: the jaw, the jaw with the scanbody ALREADY merged, and the opposing. If the designer is a novice, they may struggle with this and reject your case. There are numerous work arounds and easy fixes for this, but a good practice is to image them separately for all the benefits outlined above.
This article is for advanced users, where we detail a quick and easy scan, design, and mill. While the patient is anesthetized, the preop images are scanned. Excess data is removed as all it does is slow down processing. The prep catalog box is clicked, and the same model appears there. This is a source of confusion for many new users. Therefore, we recommend that you immediately crop out the area to be prepared so you don’t get the catalog boxes confused.
As an advanced user, you may be familiar with the reliability map. Here, we demonstrate how you can use the reliability map to capture your margins. Once the data turns green, this means you are done creating the model. This does NOT mean you captured your margins correctly. You could have just as easily captured tissue that is hiding your margins. The live view, in the bottom right corner, is where you can clearly asses if you have direct line of site to your margins!
Furthermore, as an advanced user, you may realize that it is NOT necessary to capture data below the height of contour of the adjacent teeth as you will not be making contact with that area! You can see in the try-in video at the end of the article how the restoration fits well to the contact area of the neighboring teeth even though the data was not captured.
Imaging depth and red tissue or blue can be complicated for all intra-oral scanners. In this demonstration case, we show how the Medit i500 performs scanning inside the canal space of a lower first molar after a pulpectomy. The dry canals are readily picked up by the scanner at a focal length of 21 mm. The bleeding from the distal canal space makes it a bit more challenging to capture.
Medit i500 uses two cameras that operate at different filter levels of color spectrum. The camera was changed from blue (great at capturing tooth structure) to white camera, which is better at capturing red (soft tissue and bleeding)
Digital impressions have turned one of the most complicated and error prone procedures in dentistry into one of the most predictable treatments we can provide.
When taking a physical impression of an impression abutment, you need to secure it to the PVS material so it remains rigid during pour ups. Some choose open trays while others prefer closed trays. When you deal with multiple units, their divergence or convergence can inadvertently lock the tray in the patient’s mouth. Sometimes, the impression abutments impinge on each other and keep you from seating them all the way.
That was a short list of the many things that can go wrong. With a digital impression, you can capture the contacts or the adjacent teeth, the opposing, and the tissue profile very easily. You can then place a scan-body and take an impression of it’s position and identify the location of the fixture.
In the following videos you can see the steps involved and how easy it is to manage the impression and accurately capture the implant location.
In titanium blanks, there is only one place to put the sprue, which is on the occlusal. One might think that this is would be easier to manage, but the trouble is that the titanium blank is cylindrical in shape, and it makes it difficult to keep track of the implant hex position and proper indexing.
There is one important matter to keep in mind when digitally designing an implant abutment for milling from a pre-milled blank. Unlike regular restorations you can design a restoration in (CAD software) and position it in a block , place a sprue in a desired position, and mill (CAM software) the final product.
The solution is to provide data to the milling machine so that it can properly index the titanium blank. To keep it simple, a regular restoration can just be milled from a designed stl file. The titanium pre-milled blanks need accompanying files to the designed stl to properly mill the abutment for indexing purposes. In exocad software, there is a construction file that accompanies the design and the CAM software can read both files and produce a desired result.
In all of our courses, once every user gets comfortable with the software and the camera, we quickly ramp up to reveal the greatest advantage of digital impressions over analog ones. The premise is that digital impressions can create models of data (note the deliberate omission of words like teeth, tissue, etc.) that are independent of time and sequence, and moreover, you can edit or manipulate the captured information.
In this particular case, we demonstrate how the upper anterior eight were prepared and how the preps were captured over an extended period of time. You can appreciate how one case protect margins and preparations from introducing subsequent errors. You can also visualize how you can create models without following a certain pattern.
Once you understand this concept, you can apply multiple ways to tackle the most complex and comprehensive cases and treat them with ease. We would love to host you at one of our courses to teach these principles and how you can take ANY intra-oral scan from any device, take it to CAD software, and take it to ANY milling machine you want. Oh yeah, we can also teach you how to introduce CT data into the mix from any machine to handle an even bigger case.
Click on our courses and events to see future courses. We’ll be adding more dates very soon.
Separate from how we imaged the arches, we think the perfect place to “hand off” a case like this is when you have mounted your upper and lower jaws, the opposing, marked margins, and set the path of insertion. At this point, as a clinician you have provided all the information needs to proceed with the case.
In this simple first molar case, we scan the pre-op condition as there is no room to add any contours to the pre-existing crown. In the video below, you can see how it occludes with the opposing and how it contacts the adjacent teeth. A pre-op scan is taken and the crown is removed. Images of the recurrent decay are taken and the preparation was modified. Final impressions were taken after tissue retraction and hemostasis.
The pre-existing condition must be trimmed away and you want to keep only the areas you want to make contact with in the proposal. This simple method gives you instant proposals where you only modify the contact areas and proceed to production
In just under a decade, we have turned dental implants from the most risky and stress inducing procedures we can perform both surgically and restoratively into one of the most predictable procedures we can perform while drastically reducing the cost of care, whether you fabricate the prothesis yourself or outsource it to a lab.
With guided surgery, the benefits are immeasurable. One good argument is that clinicians can avoid certain surgeries while discovering physical limitations during the planning stage. Furthermore, if performed fully guided, once can generally place the implant exactly where it was digitally planned in 3D on a CT scan.
Restoratively, we also have some tremendous advantages; whether you are performing single units or multiples, digital impressions give you an advantage you never had with physical impressions. In this first video, we emphasize how you and your team should take picture of the scanbody that is being used during the digital impression. It is very easy for you or the lab to mistakenly label digital impression in the design software.
The great benefit of digital impressions is realized when you can capture all of the contact areas of neighboring teeth. Furthermore, you have the ability to digitally sculpt the soft tissue and create the emergence profile for your abutment. When you take the soft tissue profile, the position of the head of the implant, and the contacts of the adjacent teeth into consideration in your design, you stack the odds of a successful restoration into your favor
The CORiTEC one can handle multiple types of blocks. It is also upgradable to pucks to mill round house prosthetics.
In this video, we demonstrate the milling of a 40 mm emax block. The machine can also handle 60 mm emax material. The height of the block is also important. In this particular case the Incisal edge would not fit in the confinement of the block dimensions. The margins were milled and then a little bit of layering material was added to the block
In April of 2022, Medit launched its wireless version of the i700 intra-oral scanner. We’ve been testing it ever since and are impressed with the range that it has. You...
the patient was sedated and intubated for the case so we could not keep track of the bite. Instead, we imaged all 30 prepared teeth and used medit compare...
Medit Compare, now called Medit Design, now has a boolean cut feature that lets you extract a temporary shell model from wax up or mock up model and prep model...
Most if not all milling machines do not adequately cool the tools or restoration while milling. At CAD-Ray we have developed augmenting tools that reduce or eliminate any dry milling...
Much like conventional impressions, digital impressions can render ill-fitting restorations. It is imperative to figure out the source of the problem and to understand if it is a scanning or...
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